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Zoom bolsters security offering with the inclusion of post-quantum end-to-end encryption in Zoom Workplace

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Zoom Video Communications has announced the global availability of post-quantum end-to-end encryption (E2EE) for Zoom Workplace, specifically for Zoom Meetings. This makes Zoom the first Unified Communications as a Service (UCaaS) provider to offer this security feature. The new encryption technology is designed to protect against future quantum computer threats, specifically 'harvest now, decrypt later' attacks. Zoom plans to extend this feature to Zoom Phone and Zoom Rooms shortly. The encryption utilizes the Kyber 768 algorithm, a module lattice-based key encapsulation mechanism being standardized by NIST. This proactive security upgrade aims to safeguard user data against evolving cybersecurity threats.

Positive
  • Zoom is the first UCaaS provider to offer post-quantum E2EE, potentially attracting security-conscious users.
  • The introduction of post-quantum E2EE enhances the company’s reputation for proactive security measures.
  • Potential future-proofing against quantum computing threats boosts confidence in Zoom's long-term viability.
  • The new security feature addresses the sophisticated 'harvest now, decrypt later' threat, appealing to high-security market segments.
Negative
  • The delay in rolling out post-quantum E2EE for Zoom Phone and Zoom Rooms could create temporary security gaps.
  • No immediate market demand for post-quantum E2EE could mean a impact on short-term financial performance.
  • The new security feature might increase operational costs without a guaranteed increase in revenue.
  • Post-quantum E2EE implementation complexity could lead to potential user adoption barriers.

Post-quantum E2EE now available for Zoom Meetings, making Zoom the first UCaaS provider to offer the new security feature

SAN JOSE, Calif., May 21, 2024 (GLOBE NEWSWIRE) -- Today, Zoom Video Communications, Inc. (NASDAQ: ZM) announced that post-quantum end-to-end encryption (E2EE) is now globally available for Zoom Workplace, specifically Zoom Meetings, with Zoom Phone and Zoom Rooms coming soon. The launch of the new security enhancement makes Zoom the first UCaaS company to offer a post-quantum E2EE solution for video conferencing.

As adversarial threats become more sophisticated, so does the need to safeguard user data. In certain circumstances, attackers may have the ability to capture encrypted network traffic now, with the intent to decrypt it later when quantum computers become more advanced — a scenario often referred to as “harvest now, decrypt later”. So, while powerful quantum computers with this capability are not yet generally available, Zoom has taken a proactive stance by upgrading the algorithms designed to be able to withstand these potential future threats.

“Since we launched end-to-end encryption for Zoom Meetings in 2020 and Zoom Phone in 2022, we have seen customers increasingly use the feature, which demonstrates how important it is for us to offer our customers a secure platform that meets their unique needs,” said Michael Adams, chief information security officer at Zoom. "With the launch of post-quantum E2EE, we are doubling down on security and providing leading-edge features for users to help protect their data. At Zoom, we continuously adapt as the security threat landscape evolves, with the goal of keeping our users protected.”

How post-quantum E2E encryption works
When users enable E2EE for their meetings, Zoom’s system is designed to provide only the participants with access to the encryption keys that are used to encrypt the meeting; this is the behavior for both post-quantum E2EE and standard E2EE. Because Zoom’s servers do not have the necessary decryption key, encrypted data relayed through Zoom’s servers is indecipherable. In addition, to defend against “harvest now, decrypt later” attacks, Zoom’s post-quantum E2E encryption uses Kyber 768, an algorithm being standardized by the National Institute of Standards and Technology (NIST) as the Module Lattice-based Key Encapsulation Mechanism, or ML-KEM, in FIPS 203.

Visit our support article to understand which versions and platforms of Zoom Workplace support using post-quantum E2EE.

About Zoom
Zoom’s mission is to provide one platform that delivers limitless human connection. Zoom Workplace — our AI-powered, open collaboration platform built for modern work — streamlines communications, improves productivity, increases employee engagement, optimizes in-person time, and offers customer choice with third-party apps and integrations. Zoom Workplace, powered by Zoom AI Companion, includes collaboration solutions like meetings, team chat, phone, scheduler, whiteboard, spaces, Workvivo, and more. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com.

Zoom Public Relations
Bridget Moriarty
press@zoom.us


FAQ

What new security feature did Zoom introduce in May 2024?

Zoom introduced post-quantum end-to-end encryption (E2EE) for Zoom Workplace, specifically for Zoom Meetings.

Which security algorithm does Zoom's post-quantum E2EE use?

Zoom's post-quantum E2EE uses the Kyber 768 algorithm.

When did Zoom launch post-quantum E2EE?

Zoom launched post-quantum E2EE on May 21, 2024.

Is post-quantum E2EE available for all Zoom services?

Currently, post-quantum E2EE is available for Zoom Meetings, with plans to extend it to Zoom Phone and Zoom Rooms.

What threats does Zoom's post-quantum E2EE protect against?

Zoom's post-quantum E2EE protects against 'harvest now, decrypt later' attacks.

Zoom Video Communications, Inc.

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zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. our solution offers the best video, audio and screen-sharing experience across windows pc, mac, ios, android, zoom rooms conference room system, and h.323/sip room systems. zoom was founded in 2011 by experienced leaders and engineers from cisco and webex. every founding engineer has over 10 years of real-time collaboration software experience. our mission is to develop a people-centric cloud service that transforms the real-time collaboration experience and improves the quality and effectiveness of communications forever. zoom has received numerous accolades and awards over the last year including: - named new leader in 2016 gartner web conferencing magic quadrant - inflow analysis market compass for webinar leader - placed on the forbes cloud 100 list - jmp hot 100 award - aragon research hot vendor award - let’s do video readers’ choice award - emergence capital’s emerge