Trax expands JetBlue relationship with additional eMobility app and cloud hosting

Rhea-AI Summary

Trax has expanded its partnership with JetBlue Airways through the addition of an eMobility app and cloud hosting solution. The enhancement is part of JetBlue's modernization initiative to digitize its TechOps operations across its fleet of over 280 aircraft.

The new eMobility Planning Control app will streamline maintenance planning and scheduling, while Trax's cloud hosting service will provide 24/7 monitoring and support through operations centers in Miami and Chennai. This implementation prepares JetBlue for future upgrades to additional Trax solutions, including eMRO.

Positive

• Expansion of existing partnership demonstrates strong client relationship and product satisfaction
• Cloud hosting solution provides 24/7 monitoring and support, enhancing operational reliability
• Implementation prepares JetBlue for future digital upgrades and AI tool integration
• Solution will improve maintenance planning efficiency and reduce operational disruption risks

Negative

• None.

Insights

Enterprise Software Analyst

Trax strengthens revenue stream by expanding its JetBlue partnership with additional software and cloud hosting services.

Trax's expansion of its relationship with JetBlue represents a strategic win for the aviation software provider. The deal adds both a new eMobility Planning Control application and cloud hosting services to JetBlue's existing implementation, which currently supports maintenance for a 280+ aircraft fleet.

This expansion demonstrates several positive business dynamics for Trax. First, it validates their land-and-expand strategy - starting with core services then adding complementary offerings to increase customer value and Trax's revenue per client. The addition of cloud hosting is particularly noteworthy as it's described as Trax's fastest-growing digital transformation solution, suggesting this is becoming a significant revenue driver.

The announcement also reveals JetBlue's plans for future upgrades to additional Trax solutions including eMRO, establishing a roadmap for continued revenue growth from this customer relationship. By providing 24/7 monitoring through operations centers in Miami and Chennai, Trax is creating deeper integration and higher switching costs for JetBlue.

For Trax, airline maintenance software represents a stable, recurring revenue opportunity as these systems become mission-critical infrastructure. As more components of JetBlue's maintenance operations become dependent on Trax's ecosystem, the relationship becomes more valuable and defensible against competitors.

MIAMI, July 22, 2025 /PRNewswire/ -- Trax, a leading global provider of paperless aviation maintenance and engineering software products, announced the expansion of its agreement with JetBlue Airways to include an additional eMobility app and Trax's cloud hosting solution. JetBlue's adoption of supplementary Trax technologies is part of the company's modernization vision to completely digitize the processes of its TechOps function.

JetBlue presently relies on Trax's solutions to manage the airworthiness and regulatory compliance activities of its growing fleet of more than 280 aircraft. The addition of Trax solutions to JetBlue's agreement demonstrates the ease of bundling Trax's offerings to multiply customer benefit. Specifically, JetBlue's introduction of Trax's eMobility Planning Control app will enable JetBlue to streamline maintenance planning and scheduling, increasing technician efficiency and reducing risk of operational disruptions. This implementation also positions JetBlue for its planned future upgrade to further Trax solutions, including eMRO.

Trax's cloud hosting is the company's fastest-growing digital transformation solution. Hosting JetBlue's services on Trax's reliable and scalable infrastructure minimizes operational cost and enables JetBlue to focus on core business activities through effective resource allocation. Trax will provide 24/7 monitoring and support from its Miami and Chennai-based Hosting Operations Centers, utilizing a series of advanced dashboards to provide proactive performance management and real-time support.

"Trax is honored that JetBlue has chosen to develop their digital strategy around the Trax ecosystem today and in the future," said Rajan Bindra, Trax's Vice President of Business Development. "We are confident JetBlue's adoption of additional Trax solutions will streamline their paperless approach and maximize maintenance planning efforts."

"Moving to a fully digital ecosystem is a critical element of delivering reliable and caring service as part of our JetForward program.  Trax's Planning Control app and transition to the cloud from a hosted server environment not only accelerates aircraft planning and scheduling efficiencies, it allows easier and more rapid adoption of both internal and externally developed AI tools to deliver better service to our customers," said David Marcontell, JetBlue's Vice President – Technical Operations.

For more information on Trax's solutions and hosting, please visit trax.aero.

About Trax

Trax is the premier provider of aviation maintenance mobile and cloud products in the global aviation market and a wholly-owned subsidiary of AAR CORP. (NYSE: AIR). Trax products support digital signatures, paperless working, including workpacks and manuals, RFID-capability for logistics, biometric security, offline capability for its suite of mobile apps, web-based applications, and the ability for users to work anywhere with easy access to real-time information. Through its eMRO and eMobility products, Trax provides comprehensive software solutions designed to manage all aspects of aircraft maintenance. Additional information can be found at trax.aero.

About JetBlue

JetBlue is New York's Hometown Airline^®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando and San Juan. JetBlue, known for its low fares and great service, carries customers to more than 100 destinations throughout the United States, Latin America, the Caribbean, Canada and Europe. For more information and the best fares, visit jetblue.com.

This press release may contain certain statements relating to future results, which are forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995, reflecting management's expectations about future conditions. Forward-looking statements may also be identified because they contain words such as ''anticipate,'' ''believe,'' ''continue,'' ''could,'' ''estimate,'' ''expect,'' ''intend,'' ''likely,'' ''may,'' ''might,'' ''plan,'' ''potential,'' ''predict,'' ''project,'' ''seek,'' ''should,'' ''target,'' ''will,'' ''would,'' or similar expressions and the negatives of those terms. These forward-looking statements are based on beliefs of management, as well as assumptions and estimates based on information currently available to management and are subject to certain risks and uncertainties that could cause actual results to differ materially from historical results or those anticipated. For a discussion of these and other risks and uncertainties, refer to "Risk Factors" in AAR CORP.'s most recent Annual Report on Form 10-K and subsequent Quarterly Reports on Form 10-Q. Should one or more of these risks or uncertainties materialize adversely, or should underlying assumptions or estimates prove incorrect, actual results may vary materially from those described. These events and uncertainties are difficult or impossible to predict accurately and many are beyond management's control. Management assumes no obligation to update any forward-looking statements to reflect events or circumstances after the date of such statements or to reflect the occurrence of anticipated or unanticipated events.

Contact:
Media Team
Editor@trax.aero
+1-630-227-5100

View original content to download multimedia:https://www.prnewswire.com/news-releases/trax-expands-jetblue-relationship-with-additional-emobility-app-and-cloud-hosting-302510764.html

SOURCE Trax

FAQ

What new solutions has JetBlue added to its Trax partnership?

JetBlue has added Trax's eMobility Planning Control app and cloud hosting solution to streamline maintenance planning and enhance operational efficiency.

How many aircraft does JetBlue currently manage using Trax solutions?

JetBlue uses Trax solutions to manage airworthiness and regulatory compliance for its fleet of more than 280 aircraft.

Where are Trax's Hosting Operations Centers located?

Trax's Hosting Operations Centers are located in Miami and Chennai, providing 24/7 monitoring and support.

What benefits will JetBlue gain from Trax's cloud hosting solution?

The cloud hosting solution will minimize operational costs, enable better resource allocation, and provide 24/7 monitoring with real-time support through advanced dashboards.

How does this expansion fit into JetBlue's broader strategy?

This expansion is part of JetBlue's JetForward program and modernization vision to completely digitize their TechOps function and enable easier adoption of AI tools.