Virtual nursing is nursing care and patient support delivered remotely using video calls, phone, secure messaging and digital monitoring devices; nurses assess symptoms, provide advice, coordinate care and watch patients’ vital signs from afar. Investors care because it can lower hospitals’ staffing costs, expand patient reach like a remote help desk, speed care delivery and affect revenue and reimbursement models, making health systems more efficient or scalable.
telehealthmedical
Telehealth is the delivery of healthcare services and consultations remotely using video calls, phone, text messaging, or connected devices to monitor and transmit medical information. It matters to investors because it can reshape how patients access care, lower costs, and create new revenue streams or risks for healthcare providers, insurers and technology companies—similar to how online banking changed financial services—while also exposing businesses to reimbursement and regulatory shifts.
virtual patient observationmedical
Virtual patient observation is the remote monitoring of a person's health, symptoms or behavior using video, apps, wearable sensors and other digital tools instead of in-person visits. It matters to investors because it can lower costs, speed data collection and expand access—like swapping a brick-and-mortar clinic for a scalable digital check‑in—potentially improving efficiency, patient retention and revenue growth for healthcare and clinical‑trial businesses.
AI assisted virtual caretechnical
AI-assisted virtual care combines remote medical services—like video visits, chat consultations, and remote monitoring—with artificial intelligence tools that help triage symptoms, suggest diagnoses, personalize treatment plans, or analyze health data. For investors it matters because these systems can lower costs, speed care delivery, and expand access much like a navigation app guides a driver, potentially boosting patient volumes, cutting provider workload, and creating new recurring-revenue products for healthcare companies.
enterprise grade clinical workflowstechnical
Enterprise grade clinical workflows are the reliable, scalable procedures and software that hospitals and large health systems use to manage patient care tasks from intake through treatment and follow-up. They combine automation, secure data handling, and standard processes so care teams can work consistently and safely. For investors, they matter because well-built workflows reduce errors, cut costs, speed adoption across many sites, and create durable revenue opportunities—like converting a local recipe into a factory-ready production line.
BRENTWOOD, Tenn. & CLEARWATER, Fla.--(BUSINESS WIRE)--
Ardent Health (NYSE: ARDT), a leading provider of healthcare in growing mid-sized urban communities across the U.S., today announced it has partnered with hellocare.ai as its enterprise platform for AI assisted virtual physician, virtual nursing, virtual patient observation and advanced patient safety capabilities. The deployment will span more than 2,000 patient rooms and support a broad range of inpatient care environments.
Through this partnership, Ardent Health will expand and standardize its existing virtual nursing and virtual care capabilities using hellocare.ai’s AI Assisted Virtual Nursing, Telehealth and AI Assisted Virtual Patient Safety Monitoring modules, leveraging artificial intelligence for fall prevention, fall detection and pressure injury prevention. The platform will be deployed across diverse clinical settings to enhance patient safety, extend clinical capacity, and support frontline care teams.
“Our priority is to deliver safe, high-quality care while supporting providers, nurses and care teams with the right technology to enable them to perform at the top of their license and do what they do best – care for people,” said Lisa Dolan, MSN, RN, NEA BC, chief nursing officer at Ardent Health. “We’ve seen firsthand how virtual nursing can support our nurses and strengthen patient safety. hellocare.ai enables us to extend care beyond the bedside, improve patient observation, and proactively reduce risk, all within a single, integrated platform.”
By standardizing on hellocare.ai, Ardent Health is creating a unified virtual care infrastructure that supports consistent workflows, real time collaboration and scalable growth across its sites of care. The platform combines AI powered monitoring, purpose-built hardware, and deep clinical integration to reduce fragmentation and improve operational efficiency.
“Virtual care is a critical component of modern care delivery and one that will enhance the clinician and patient experience across the communities we serve,” said FJ Campbell, MD, chief medical officer at Ardent Health. “This partnership brings together virtual physician care, nursing, patient observation, and AI driven safety tools in a way that is clinically meaningful and operationally scalable across our organization.”
The deployment also supports Ardent Health’s broader digital transformation strategy, enabling intelligent automation and data driven insights at the point of care.
“Ardent Health understands that AI must be embedded into care delivery in a practical and clinically responsible way,” said Labinot Bytyqi, Founder and CEO of hellocare.ai. “Their leadership team is not pursuing isolated pilots. They are operationalizing intelligent virtual care across the organization to strengthen safety, support clinicians and drive measurable impact.”
hellocare.ai currently supports more than 100 health systems nationwide with AI assisted virtual care delivery, intelligent room technology, and enterprise grade clinical workflows.
About Ardent Health
Ardent Health (NYSE: ARDT) is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals and 280 sites of care with over 1,900 employed and affiliated providers across six states. For more information, please visit ardenthealth.com.
About hellocare.ai
hellocare.ai is a leading provider of AI assisted virtual care solutions. Headquartered in Clearwater, Florida, the company supports more than 70 health systems across the United States and is rapidly expanding globally. hellocare.ai helps health systems deliver high quality, patient centered care while improving clinical efficiency and staff wellbeing. Its fully integrated platform includes AI Assisted Virtual Nursing, Virtual Sitting, Patient Engagement, Digital Whiteboards, Digital Room Signage, Ambient Documentation, Hospital at Home, Remote Patient Monitoring, and Digital Clinic, seamlessly embedding into existing EHRs, infrastructure, and care delivery models.
