Ardent Health surpasses 1 million patient encounters supported by ambient AI
Milestone reflects growing physician adoption of technology that reduces documentation burden and enhances patient care
Ardent-affiliated clinicians using Ambience leverage the technology in
Documentation demands remain one of the leading contributors to administrative burden and burnout for physicians and advanced practice providers. By automatically generating clinical documentation during visits, ambient AI helps reduce time spent typing notes, completing charts and working after hours, supporting a more sustainable practice environment while improving the patient experience.
“Reaching a million encounters is a testament to our physicians and advanced practice providers who have embraced this technology as a way to spend less time documenting and more time connecting with patients,” said Brad Hoyt, MD, chief medical information officer for Ardent Health. “By reducing administrative burden and helping combat clinician burnout, Ambience allows providers to be more present during visits, strengthening the patient-provider relationship and enhancing the care experience.”
The one-millionth Ambience-supported encounter was completed by Jennie Zheng, MD, a family medicine physician with UT Health East Texas in
“One of the most important things a physician can do is truly listen,” said Dr. Zheng. “Technology often creates barriers between providers and patients because so much of our attention is focused on documentation. With Ambience, I’m able to spend more time listening carefully and engaging with patients and their families. For communities like those we serve in
Since Ardent announced its enterprise-wide deployment of Ambience in September 2025, the technology has supported more than 418,000 unique patients across Ardent’s ambulatory network. The achievement reflects the organization’s ongoing commitment to investing in solutions that support caregivers, improve access to care and help create a more sustainable future for the healthcare workforce.
About Ardent Health
Ardent Health (NYSE: ARDT) is a leading provider of healthcare in growing mid-sized urban communities across the U.S. The Company delivers care through its subsidiaries, which include 30 acute care hospitals and more than 280 sites of care with over 2,000 employed and affiliated providers across six states. Anchored by a shared operating model and a commitment to investing in innovative services and technologies that improve quality, access and experience, Ardent is focused on delivering strong clinical outcomes and improving the health of the patients and communities it serves.
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Investor contact:
Dave Styblo, CFA
investor.relations@ardenthealth.com
(615) 296-3016
Media contacts:
Rebecca Kirkham
rebecca.kirkham@ardenthealth.com
(615) 296-3000
Ambience Healthcare
press@ambiencehealthcare.com
Source: Ardent Health