Altigen Technologies and Tollring Announce Strategic Partnership for Microsoft Teams Compliance Recording and AI-Driven Business Analytics

Rhea-AI Summary

Altigen Technologies (OTC:ATGN) and Tollring announced a strategic partnership on March 31, 2026 to deliver Tollring's Analytics 365 compliant call recording and AI-driven call analytics to Microsoft Teams users in North America.

Altigen will distribute Tollring to Operator Connect and Direct Routing providers, enabling scalable, compliant recording, sentiment analysis, and executive dashboards while preserving partner customer ownership.

NEWARK, CA / ACCESS Newswire / March 31, 2026 / Altigen Technologies and Tollring announce a strategic partnership to deliver Tollring's award winning Analytics 365 Call Recording and Call Analytics to Microsoft Teams users, enhancing the capabilities of organizations that have implemented Teams Phone as their communications platform.

Under this partnership, Altigen will act as a distributor for Tollring in the North American market, enabling Operator Connect and Direct Routing providers to deliver compliant call recording and AI-powered analytics as part of their Microsoft Teams voice offerings. The solution is highly scalable and allows partners to maintain ownership of their customers.

Altigen's Teams Phone partners and enterprise customers also gain access to Tollring's suite of compliant voice recording, AI-driven sentiment analysis, and executive-level customer dashboards. With a complete operational view across all Microsoft Teams voice interactions, organizations have visibility into customer interactions, employee performance and operational trends while ensuring full compliance to regulatory standards.

Jeremiah Fleming, CEO at Altigen Technologies said, "What truly differentiates Tollring's solution is the AI-driven sentiment analysis and business intelligence dashboards. Our enterprise customers, particularly those in the financial services, healthcare and public sector with many thousands of users on Microsoft Teams, will now be able to unlock actionable insight from their everyday conversations.

While Tollring's compliance call recording with the AI-powered analytics gives us everything we needed for our partners and customers today, it is Tollring's long-term AI-development plans that will deliver even more powerful and exciting solutions for our partners and customers in the future."

Tony Martino, CEO of Tollring adds, "This is an excellent partnership as we expand our presence in North America. We are two companies with a deep heritage in the telecoms industry, both committed to evolving ahead of the market. Together, we are not only delivering conversation intelligence but also creating a powerful platform for partners to accelerate growth, enhance customer value, and stay ahead in an increasingly competitive Microsoft Teams ecosystem.

We are delighted to have been selected as Altigen's best-of-breed conversation intelligence partner."

About Altigen Technologies www.altigen.com

Altigen Technologies is a leading provider of cloud communications and customer engagement solutions. With over 30 years of expertise in voice, contact center, and Microsoft ecosystem integrations, Altigen delivers secure, cloud-native platforms that enable compliance, AI innovation, and business transformation.

About Tollring www.tollring.com

Tollring is a global market-leading cloud software developer with offices in the UK, USA, India and Australia. The company specialises in AI powered business intelligence; communications analytics, call center analytics, AI-powered conversation analysis, voice recording, fraud protection and scam detection.

Our innovative solutions are developed in-house and enable businesses across vertical sectors to improve customer and employee experience, drive staff efficiency and ensure compliance through the intelligent use of AI to mine communications. Our AI labs produce world class solutions, sold direct and via an extensive channel partner network to over 22,000 businesses globally.

Contact:

Altigen Communications, Inc.
Investor Relations - ir@altigen.com

SOURCE: Altigen Technologies

View the original press release on ACCESS Newswire

FAQ

What did Altigen (ATGN) and Tollring announce on March 31, 2026?

They announced a strategic North American distribution partnership to deliver compliant call recording and analytics for Microsoft Teams. According to Altigen, the partnership enables Operator Connect and Direct Routing providers to offer Tollring Analytics 365 with AI sentiment analysis and executive dashboards to enterprise customers.

How will the Altigen and Tollring partnership affect Microsoft Teams voice compliance for ATGN customers?

It provides scalable, compliant call recording and AI-driven analytics integrated with Teams Phone for enterprises. According to Altigen, customers gain regulatory-compliant voice recording, sentiment analysis, and operational dashboards to monitor interactions and employee performance.

Which customers are targeted by Altigen (ATGN) and Tollring's Analytics 365 solution?

Enterprises using Microsoft Teams Phone, especially financial services, healthcare, and public sector, are targeted for large-scale deployments. According to Altigen, organizations with many thousands of users will gain actionable insights from conversations via Tollring's AI and dashboards.

What capabilities does Tollring Analytics 365 add for Altigen (ATGN) partners?

It adds compliant voice recording, AI-powered sentiment analysis, and executive-level business intelligence dashboards. According to Tollring, the solution is highly scalable and allows partners to retain customer ownership while offering conversation intelligence within Teams voice offerings.

Will the Altigen and Tollring partnership change partner ownership or deployment model for ATGN resellers?

Partners maintain ownership of their customers while adding Tollring's recording and analytics to offerings. According to Altigen, the distribution model enables Operator Connect and Direct Routing providers to integrate compliant recording and AI analytics without losing customer control.