Illinois American Water Announces Upcoming Hydrant Flushing in Villa Grove
Rhea-AI Summary
Illinois American Water (NYSE: AWK) will conduct annual flushing of its water distribution system in Villa Grove from Monday, August 24 through Friday, September 4. The work is intended to maintain high-quality, reliable water service by removing mineral deposits and sediment from water mains and checking fire hydrant operation and fire flows.
According to the company, customers should not experience service interruptions but may see temporary low water pressure or discolored water. Illinois American Water encourages customers to follow preparation tips and to update their contact information in their MyWater account to receive flushing and other non-emergency alerts.
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Annual Flushing starts Monday, August 24 and continues through September 4
"Scheduled annually to maintain and improve water service, flushing removes mineral deposits and sediment from water mains, helping us to continue to provide our customers in
Flushing involves simultaneously opening fire hydrants in a specific area to create increased water flows. This routine flushing program also includes flushing blowoff valves on dead-end water mains throughout the system.
Tips for Customers During Flushing Season
While water mains are being cleaned, no interruptions in water service are expected, but customers may notice short periods of low water pressure or discolored water. During the flushing process, the following steps are encouraged:
- Store a large pitcher of water in the refrigerator for drinking.
- Check for discolored water before using the washing machine or dishwasher.
- After flushing is complete:
- If temporary water discoloration occurs, run cold water until it is clear.
- If water pressure or water volume seems low, check and clean faucet aerators.
For more flushing information and tips to prepare, visit https://newsroom.amwater.com/PrepareForFlushing.
Esteppe adds, "When Illinois American Water crews are flushing a hydrant, the general public is asked to stay away from the area for their safety and to give our employees enough space to complete their work."
Illinois American Water notifies customers when flushing is scheduled to take place in their area through its mass notification system and asks customers to take a few moments to update their contact information and preferences in their MyWater account. Customers must opt-in for general alerts to receive local flushing and other non-emergency notifications via phone call, text or email. Individuals who are not Illinois American Water account holders can check the Alerts webpage and Customer Advisory Map on the company's website for the latest updates regarding any potential service disruptions due to planned work or emergencies.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in
About Illinois American Water
Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in the state with approximately 600 dedicated employees working to provide safe, clean, reliable and affordable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville.
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SOURCE American Water