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American Water Works Company, Inc. reports developments tied to its regulated water and wastewater utility operations across the United States. The company provides drinking water and wastewater services to about 14 million people through regulated operations in 14 states and on 18 military installations, with operating subsidiaries including California American Water, Pennsylvania American Water, Maryland American Water, Virginia American Water, Illinois American Water, Iowa American Water and Tennessee American Water.
News for AWK commonly covers annual water quality and Consumer Confidence Reports, state-level service updates, infrastructure investment, public utility rate proceedings, drinking water standards, community programs and subsidiary activity in local service territories. Updates also reference the company’s long operating history and its role in regulated water and wastewater service delivery.
Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), will acquire the wastewater collection system assets of Brentwood Borough for approximately $19 million. This decision follows the Brentwood Borough Council's vote in favor of the bid. The acquisition includes about 38 miles of sewer mains serving approximately 4,100 customers. Approval from the Pennsylvania Public Utility Commission and other agencies is required. Pennsylvania American Water assures customers of long-term rate stability, promising no rate increases within two years post-acquisition.
Illinois American Water reminds customers to prevent water damage from frozen and burst pipes as colder weather approaches. Homeowners are advised to check and drain irrigation systems, identify freezing points in their homes, and ensure they know the location of the main water shut-off valve. To prevent freezing, a trickle of water should be allowed to run overnight. If pipes freeze, customers should turn off the water and apply heat safely to thaw them. The company serves approximately 1.3 million people, offering essential water and wastewater services.
California American Water is launching its 30th annual “Operation Gobble” program, collaborating with state legislators to donate to local non-profits. The company will provide donations to underprivileged families and foodbanks, adapting to ensure safety during the pandemic. This initiative aims to assist communities significantly impacted by job losses and food insecurity, serving over 680,000 customers across California. The program emphasizes the importance of community support during challenging times, marking a shift in approach to meet current health protocols.
American Water Resources (AWR) has expanded its home warranty offerings for Philadelphia homeowners through a renewed partnership with the Philadelphia Energy Authority (PEA). New coverage options include plans for electric and gas lines, plumbing clogs, and water heater repairs, with combined monthly rates starting at $11.98. AWR's initiatives have earned a 92% customer satisfaction rating, providing essential protection as Philadelphia's aging infrastructure poses increased risks. Over 70% of work has gone to minority contractors, enhancing local economic opportunities.
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Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), is participating in the fifth annual Utility Scam Awareness Day on November 18. The initiative, part of International Scam Awareness Week, aims to educate customers on common scamming tactics. UUAS reports the removal of nearly 9,500 scam toll-free numbers. Utility scams have surged during the COVID-19 pandemic, prompting the company to enhance awareness. Customers are advised to verify utility workers' identities and report suspicious activities. American Water serves approximately 2.4 million people in Pennsylvania.
California American Water will host free virtual workshops to educate customers about assistance programs for low-income households, including payment arrangements and conservation efforts. The sessions aim to help customers navigate financial challenges exacerbated by COVID-19. Key topics include the Customer Assistance Program, budget billing, and water-saving initiatives. The workshops are scheduled for Nov. 17 and Nov. 18 for Southern and Northern California customers, respectively. Participants can attend via Microsoft Teams and learn to apply for assistance to manage their water bills better.
The Virginia State Corporation Commission (SCC) approved new rates for Virginia American Water effective retroactively from May 1, 2019, impacting residential, commercial, and industrial customers in several areas. The rate changes reflect approximately $98 million in infrastructure investments since 2017. Average monthly increases include $3.64 in Alexandria and $0.63 in Prince William, while a decrease of $14.43 is noted in the Eastern area. Consolidated tariffs are being gradually implemented to stabilize future rates for all customers.
California American Water has refiled its application for the Monterey Peninsula Water Supply Project, seeking a Coastal Development Permit for a new desalination facility. The company has made changes based on feedback from local stakeholders to enhance community support. Key benefits for the City of Marina include the ability to receive water from the project, a franchise fee agreement, and restoration of the former sand mining site. The project aims to address water supply issues while complying with state restrictions on Carmel River pumping. Approval from the California Coastal Commission is pending.
On Tuesday, residents of Garden City overwhelmingly voted (over 86%) for Missouri American Water to provide water and sewer services. This decision will connect an additional 655 water and 611 sewer customers, pending approval by the Missouri Public Service Commission. Deborah Dewey, president of Missouri American Water, expressed gratitude for the support, emphasizing the commitment to quality service. Mayor Marc Walton highlighted that this partnership will ensure necessary investments in infrastructure, improving water quality and regulatory compliance for the community.