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American Water Works Company, Inc. reports developments tied to its regulated water and wastewater utility operations across the United States. The company provides drinking water and wastewater services to about 14 million people through regulated operations in 14 states and on 18 military installations, with operating subsidiaries including California American Water, Pennsylvania American Water, Maryland American Water, Virginia American Water, Illinois American Water, Iowa American Water and Tennessee American Water.
News for AWK commonly covers annual water quality and Consumer Confidence Reports, state-level service updates, infrastructure investment, public utility rate proceedings, drinking water standards, community programs and subsidiary activity in local service territories. Updates also reference the company’s long operating history and its role in regulated water and wastewater service delivery.
Pennsylvania American Water (NYSE:AWK) is asking customers in 21 counties to voluntarily reduce nonessential water use by 10–15% (about 11–16 gallons per day) following the Pennsylvania Department of Environmental Protection's expanded drought watch declaration announced Jan. 20, 2026. The company said current supplies are adequate but urged conservation to prepare for possible worsening conditions. Affected counties are listed and customers are directed to online resources, a Water Use Calculator, and practical indoor/outdoor conservation tips.
New Jersey American Water (NYSE: AWK) filed for new rates on Jan 16, 2026 to support more than $1.4 billion of water and wastewater investments through December 2026. The request would fund nearly 120 miles of replacement/rehabilitation work, ongoing lead service line replacements, and investments to address emerging contaminants such as PFAS. If approved, the typical residential water customer would pay about $10 more per month and sanitary wastewater customers about $8 more per month. The filing also seeks approval to expand monthly bill discounts tied to LIHEAP/USF recipients and to pass back a Gross Receipts Tax refund to customers. The BPU review process, including public hearings, can take nine months or more and all rate changes require BPU approval.
New Jersey American Water (NYSE:AWK) and The Watershed Institute urged residents, businesses and municipalities on Jan. 15, 2026 to limit winter road salt to protect drinking water, aquatic ecosystems and infrastructure. The release notes that excess sodium and chloride can cause a temporary salty taste in tap water for some customers and that high chloride can persist year-round, worsening in drought and harming aquatic life. It highlights Winter Salt Week, Jan. 26–30, 2026, and offers practical steps: shovel first; use about 1 lb (12-oz mug) for a 20-foot driveway; space granules 3 inches apart; sweep up excess; switch to brine (30–50% less salt); and reevaluate contracts. Resources: NJ Salt Watch and daily Winter Salt Week webinars.
Kentucky American Water (NYSE:AWK) on Jan 12, 2026 shared customer tips to save money, water and time in 2026 and highlighted ways to stay informed about service. The company said it invested approximately $70 million in system upgrades in 2025 to reduce leaks and improve efficiency and resiliency. Tips include running full dishwashers and washers, using low-flow fixtures, checking and repairing leaks, insulating pipes, limited outdoor watering, and using drip irrigation. Customers are encouraged to enroll in auto pay and paperless billing via MyWater and to use the interactive advisory map for alerts, contact updates, and emergency reporting.
Missouri American Water (NYSE:AWK) on Jan 7, 2026 shared customer-saving tips and service tools for 2026 and highlighted a major infrastructure push.
Key points: the company said it invested more than $450 million in 2025 on water and wastewater system upgrades to reduce leaks and boost resiliency. The release also promotes household water‑saving actions, winter pipe protections, outdoor watering guidance, and customer tools including Auto Pay, paperless billing, and the MyWater interactive Customer Advisory Map for alerts and emergency reporting.
American Water (NYSE: AWK) announced it was named to Newsweek's America's Most Responsible Companies 2026 list, marking the company's sixth consecutive year on the ranking and recognition as the top water and wastewater utility.
The company highlighted its sustainability framework across three pillars: Financial (disciplined capital investment, funded by operating cash flow and balanced debt/equity), Operational (safe, reliable, compliant water and wastewater services), and Cultural (workforce investment to drive innovation and service). Recognition was presented by Newsweek and Statista Inc.
American Water (NYSE: AWK) signed an agreement to acquire the Hopewell Borough water system for $6.4 million, following a November 2025 referendum where 58% of voters approved the sale. The system serves over 880 customer connections. The company expects completion in H1 2026, subject to New Jersey Board of Public Utilities approval, and plans $7 million in infrastructure investments in the first five years, including lead service line replacements by 2031 and water main replacements.
Kentucky American Water (NYSE:AWK) received approval from the Kentucky Public Service Commission for new water rates effective December 16, 2025. The rates produce an annualized revenue increase of about $18.2 million and were driven by more than $212 million in water treatment and distribution system improvements completed since the prior filing. The average residential bill for a customer using 3,900 gallons/month will rise by approximately $2 per month. The company serves over half a million people in portions of 13 counties and highlights available customer assistance programs including payment plans, budget billing and the H2O Help to Others program.
West Virginia American Water (NYSE:AWK) responded Dec. 17, 2025 to the ASCE 2025 Report Card that assigned West Virginia a D+ for drinking water and a D for wastewater.
The company noted the EPA's 2023 estimate that West Virginia needs approximately $4.5 billion for drinking water over the next two decades and said wastewater needs are significantly higher. West Virginia American Water highlighted it has invested $736 million in the past decade and that its parent plans to invest $46 billion across its footprint over the next ten years.
The statement urged coordinated investment by utilities, regulators, legislators and local leaders to improve system resilience and grades.
Pennsylvania American Water (NYSE:AWK) completed acquisition of the Elizabeth Borough Municipal Authority wastewater system for $28 million on Dec. 16, 2025.
The system serves approximately 660 direct customer connections and about 1,500 indirect customers in nearby boroughs and townships. The company already supplies water service to the same direct customers.
The Pennsylvania Public Utility Commission approved the transaction on Oct. 9, 2025. Pennsylvania American Water will adopt the system's current rates and plans to invest more than $25 million over the next five years to meet regulatory, safety and security standards while keeping rates affordable.