American Water Works Company, Inc. reports developments tied to its regulated water and wastewater utility operations across the United States. The company provides drinking water and wastewater services to about 14 million people through regulated operations in 14 states and on 18 military installations, with operating subsidiaries including California American Water, Pennsylvania American Water, Maryland American Water, Virginia American Water, Illinois American Water, Iowa American Water and Tennessee American Water.
News for AWK commonly covers annual water quality and Consumer Confidence Reports, state-level service updates, infrastructure investment, public utility rate proceedings, drinking water standards, community programs and subsidiary activity in local service territories. Updates also reference the company’s long operating history and its role in regulated water and wastewater service delivery.
American Water (AWK) announced through its charitable foundation and New Jersey American Water the completion of a Rutgers weather station. The Franklin Township station is operating at New Jersey American Water's Canal Road Water Treatment Plant, with weather observations publicly available online. A $25,000 grant awarded in 2024 supported the station and a free classroom lesson using regional weather and climate data.
Pennsylvania American Water (AWK) applied its fourth PFAS settlement credit to water customer accounts on October 12, totaling $7.10 per customer. The credit brings cumulative refunds from settlements with manufacturers of per- and polyfluoroalkyl substances (PFAS) to nearly $44 per customer.
The Pennsylvania Public Utility Commission approved the company's PFAS Litigation Universal Credit Rider, which allows settlement proceeds to be returned to customers. The company remains in compliance with all PFAS drinking water standards and has completed treatment upgrades in several communities. It plans to invest approximately $321 million in PFAS treatment projects across Pennsylvania through 2030.
American Water (AWK) subsidiary California American Water submitted updated Monterey desalination project costs and proposed financing to California regulators.
The application to the California Public Utilities Commission includes a $825 million construction estimate and proposed customer rate treatment. The company estimates its financing and rate measures would reduce customer impacts by $588 million over the project's 40-year life. Extended approval and permitting processes have delayed the project, exposing it to higher labor and material costs and additional engineering, procurement and legal expenses. The CPUC authorized the desalination project in 2018; the updated proposals are now submitted for regulatory evaluation.
Pennsylvania American Water (AWK) was awarded $42,650,000 in PENNVEST funding for water and wastewater infrastructure projects in two Pennsylvania counties.
A $3,020,943 grant and $1,629,057 loan will fund replacement of approximately 240 identified lead and galvanized water service lines in Norristown Borough, Montgomery County. A $38,000,000 loan will fund combined sewer overflow reduction in Scranton, Lackawanna County, including 0.4-million- and 2.0-million-gallon storage facilities to capture stormwater and sewage before untreated flows reach the Lackawanna River. Both loans carry 1.00% interest for their full 20-year terms.
American Water (AWK) employees contributed nearly 2,400 volunteer hours during the companywide AmerICANs in Action! Month of Service in September.
More than 800 employees participated in over 90 community projects across its national footprint. Activities included environmental cleanups, food assistance and school supply drives.
Kentucky American Water (AWK) called for increased water and wastewater infrastructure investment following Kentucky's latest engineering report card. The American Society of Civil Engineers assigned drinking water a C+ and wastewater a D+, compared with C- for wastewater in 2019. Kentucky American Water invested nearly $330 million in infrastructure over the past five years and plans more than $570 million over the next five years.
Illinois American Water (AWK) opened its 2026 “Water Keeps Life Flowing” art contest, accepting student entries through November 13, 2026.
Students in third, fourth and fifth grades can submit artwork showing what high-quality water service means to them. Up to 10 winners will receive classroom prize packs valued at roughly $100 each. Winning artwork may appear in future customer communications. Contest rules and guidelines are available under the News & Community tab on the company's website.
Pennsylvania American Water (AWK) is marking the 35th anniversary of H2O Help to Others, its assistance program for low-income customers.
Launched in 1991 and administered with Dollar Energy Fund, the program has provided more than 40,000 hardship grants totaling over $12 million. More than 25,000 customers currently receive monthly bill discounts averaging nearly $20. In 2025, the company provided more than $16 million in bill discounts and distributed nearly 1,000 water conservation kits. Water and wastewater customers with household incomes up to 250% of the Federal Poverty Income Guidelines may qualify for assistance, which also includes debt forgiveness.
California American Water (AWK) received an EPA award of $864,500 for wildfire-resilience upgrades at two Monterey County drinking-water facilities. The award covers approximately 84 percent of the project's original estimated cost of $1,027,816, with a stated local cost share of $102,782. Work at the Carmel Valley Clearwell Tank and San Carlos Booster Pump Station is designed to help maintain water service and firefighting capacity during wildfires.
American Water (NYSE: AWK) named Rebecca Losli and Brian Eisenloeffel presidents of its Missouri and Illinois subsidiaries, respectively. Losli currently leads Illinois American Water, while Eisenloeffel is its vice president of Operations. Missouri American Water President Rich Svindland has resigned to pursue a new professional opportunity, effective October 23, 2026. Losli previously held engineering and business development leadership roles in Missouri.