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American Water Works Company, Inc. reports developments tied to its regulated water and wastewater utility operations across the United States. The company provides drinking water and wastewater services to about 14 million people through regulated operations in 14 states and on 18 military installations, with operating subsidiaries including California American Water, Pennsylvania American Water, Maryland American Water, Virginia American Water, Illinois American Water, Iowa American Water and Tennessee American Water.
News for AWK commonly covers annual water quality and Consumer Confidence Reports, state-level service updates, infrastructure investment, public utility rate proceedings, drinking water standards, community programs and subsidiary activity in local service territories. Updates also reference the company’s long operating history and its role in regulated water and wastewater service delivery.
California American Water (NYSE:AWK) and Assemblywoman Maggy Krell partnered on November 21, 2025 to donate $2,500 to the Benito Juarez Foundation as part of the company’s seasonal Operation Gobble initiative.
The donation will fund the foundation’s Emergency Food Program, supporting food distribution to farm workers and indigenous communities across the greater Sacramento region. The check presentation occurred at Benito Juarez Foundation headquarters, 3621 Dayton Street, Sacramento, with remarks from company and legislative representatives.
Pennsylvania American Water (NYSE:AWK) completed acquisition of the Corner Water Supply and Service Corporation water system for $250,000 on Nov. 20, 2025, adding about 450 customer connections in Shippenville, Clarion County.
The company already provides wastewater service to nearly all these customers and received Pennsylvania Public Utility Commission approval on Sept. 2, 2025. Pennsylvania American Water will adopt the system’s current rates and plans to invest more than $4.3 million over five years to connect the system to its Clarion network, replace all meters, and meet regulatory, safety, and security standards.
Pennsylvania American Water (NYSE:AWK) on November 19, 2025 highlighted tips for Utility Scam Awareness Day to help customers spot imposters and avoid fraud. The company urged customers to verify identities of anyone claiming to be a worker, confirm callback numbers against the website, and never provide payment or credit card information to people collecting money in the field. It described common scam tactics—posing as workers to gain home access and demanding immediate payment to avoid service disruption—and recommended staying calm, asking questions, ending suspicious calls, locking doors, and contacting the utility directly. For further guidance, customers are directed to the Better Business Bureau scam tips resource.
American Water (NYSE: AWK) on November 19, 2025 promoted customer safety for Utility Scam Awareness Day by issuing practical tips to identify and avoid utility imposters.
The company emphasized that its employees and contractors carry photo ID and drive marked vehicles, and that they never collect money or credit card information in the field. Customers are urged to verify incoming calls or visits using the utility's customer service number, remain skeptical of urgent payment demands, and protect personal information.
For more details, the company directs customers to its online scam and fraud resource.
American Water (NYSE: AWK) on November 18, 2025 shared household guidance to prevent clogged pipes and sewer backups by properly disposing of Fats, Oils and Grease (FOGs). The company emphasized that FOGs should not be rinsed down drains because they can solidify and block residential plumbing and wastewater systems.
Key tips include: use a sink strainer and throw food scraps in the trash, scrape plates and pans before washing, and avoid relying on disposals to prevent clogs. The guidance is framed as a public-safety and environmental protection measure to help keep local wastewater systems functioning.
Pennsylvania American Water (NYSE:AWK) filed a rate request on November 14, 2025 asking the Pennsylvania Public Utility Commission to approve new rates to support $1.2 billion of water and wastewater investments through mid‑2027. The investments include replacing 117 miles of aging water main, continuing lead service line removal, addressing PFAS, and replacing 32 miles of sewer main.
The company says a typical residential water customer would see an increase of about $14/month, sanitary wastewater customers about $10/month, and combined systems about $20/month, if approved. The filing also proposes a Deduct Adjustment to lower summer wastewater charges and a Renter Assistance Pilot Program for low‑income renters in Scranton and Butler. All changes require PUC approval; proposed rates would take effect in August 2026 if approved.
Pennsylvania American Water (NYSE:AWK) awarded $131,500 in grants to 203 fire and rescue organizations across 32 counties through its 2025 Firefighting Support Grant Program.
Since 2009 the company has contributed more than $1 million to local fire departments to fund protective gear, communications, firefighting tools, water handling equipment, training and related materials. The 2025 total of $131,500 rises from $125,000 in 2024 and $85,000 in 2023, reflecting a multi-year increase in community support.
American Water (NYSE: AWK) executives spoke at the 2025 NARUC Annual Meeting & Education Conference in Seattle, held November 9–12, 2025. Company leaders participated on panels covering affordability, demand planning, and supplier diversity, with John Griffith, Cheryl Norton, and Rebecca Losli representing the company.
The sessions addressed line extension policies, strategies for managing growing electricity demand, and building inclusive supplier partnerships. American Water highlighted its regulated operations across 14 states and emphasized infrastructure, water quality, and workforce development priorities.
Iowa American Water (AWK) completed acquisition of the City of Low Moor’s water and wastewater systems on November 10, 2025, adding approximately 126 water and 128 wastewater customer connections to its Clinton service area and receiving approval from the Iowa Utilities Commission.
The company plans to invest more than $1 million over five years to upgrade meters, wastewater systems, safety/security, and to construct a water main extension from the Clinton District to Low Moor to improve water quality, reliability and operational efficiency. New customers will receive onboarding information, access to MyWater customer services, and an Open House is planned for November 25, 2025.
American Water (NYSE:AWK) named Sarah E. Leeper President of California American Water and Hawaii American Water, effective November 5, 2025. Leeper succeeds Kevin Tilden, who is leaving the company effective December 31, 2025. Leeper joined American Water in 2011, has over 20 years of water industry and business operations experience, served as Vice President and Managing General Counsel, and has been a board member for both businesses since 2018.
Her background includes regulatory and legal leadership on drought response, ratemaking, CPUC proceedings, prior private practice, and bar admissions in California and DC.