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American Water Works Company, Inc. reports developments tied to its regulated water and wastewater utility operations across the United States. The company provides drinking water and wastewater services to about 14 million people through regulated operations in 14 states and on 18 military installations, with operating subsidiaries including California American Water, Pennsylvania American Water, Maryland American Water, Virginia American Water, Illinois American Water, Iowa American Water and Tennessee American Water.
News for AWK commonly covers annual water quality and Consumer Confidence Reports, state-level service updates, infrastructure investment, public utility rate proceedings, drinking water standards, community programs and subsidiary activity in local service territories. Updates also reference the company’s long operating history and its role in regulated water and wastewater service delivery.
Illinois American Water (NYSE:AWK) has launched its 2025 "Water Keeps Life Flowing" art contest for 3rd, 4th, and 5th grade students. The contest, running through October 24, 2025, aims to raise awareness about the importance of water service in daily life.
Students are invited to create artwork depicting the significance of high-quality water service. Up to ten winners will receive prize packs valued at approximately $100 each to share with their classrooms. Prize options include art supplies, classroom essentials, and party items. The winning artwork may be featured in future company communications.
Illinois American Water (NYSE:AWK) continues its infrastructure improvement initiative in the Village of Hardin, having invested $2 million since acquiring the local water and wastewater systems in June 2022. The company serves approximately 500 customers in this Illinois community.
Key improvements include the installation of a sodium permanganate chemical feed system in August 2024, addressing historic aesthetic water quality issues. The company plans to invest an additional $3.5 million in the water system and $1.3 million in wastewater system improvements over the next two years. Infrastructure upgrades include new pressure filters, pump installations, and significant hydrant and valve replacements.
American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., partnered with the City of Camden to commemorate the 24th anniversary of 9/11. The company, led by CEO John Griffith, along with Camden Mayor Victor G. Carstarphen and local first responders, installed 2,977 American flags at RCA Pier Park near American Water's headquarters.
The memorial ceremony included a wreath dedication, moment of silence, and siren salute. This marks the fifth consecutive year of American Water's flag installation initiative. The flags will remain displayed for approximately one week before being donated to Camden County Veteran Affairs for reuse during Veterans Day celebrations.
California American Water (NYSE:AWK) has completed the installation of a new battery energy storage system (BESS) at the Sierra Lakes Water Treatment Plant in Hillview, Madera County. The $800,000 project, partially funded by California's Self-Generation Incentive Program with a $350,000 contribution, represents the company's first such installation in the region.
The BESS can provide up to 24 hours of backup power during emergencies and Public Safety Power Shutoffs, replacing diesel generators with a cleaner energy solution. This installation follows the company's initial BESS deployment in Ventura County in 2020, demonstrating California American Water's ongoing commitment to infrastructure resilience and sustainability.
American Water (NYSE:AWK), the largest regulated water and wastewater utility company in the U.S., demonstrated its customer experience expertise at the 2025 J.D. Power Utility Client Conference in Denver. The company's leadership team, including Lauren Slepian and Kristin Bianco, presented on customer experience transformation and key account management strategies.
The presentations highlighted American Water's approach to integrating customer feedback, benchmarking, and performance analytics across its 14-state service footprint. The company emphasized its commitment to evolving customer needs through digital transformation and experience enhancement initiatives.
California American Water (NYSE:AWK) has broken ground on its new headquarters facility in West Sacramento, marking a significant expansion of its operational presence in the region. The 40,000 square-foot facility, located at 700 Riverpoint Drive, will serve as the central hub for both California and Hawaii American Water operations.
The state-of-the-art facility, scheduled for completion in Fall 2026, represents the company's commitment to the Sacramento region, where it maintains its largest customer and employee base. The groundbreaking ceremony featured key speakers including California American Water President Kevin Tilden, Director of Engineering Lacy Carothers, West Sacramento Mayor Martha Guerrero, and Buzz Oates CEO Larry Albaugh.
California American Water (NYSE:AWK) has successfully restored a critical water well and completed major infrastructure upgrades in its Monterey Peninsula water system following damage from the 2024 winter storms. The Pearce well project included replacing the well head, submersible pump, electrical equipment, and removing 25 potentially hazardous eucalyptus trees.
The restoration project involved comprehensive infrastructure repairs and preventive measures to avoid future damage. The Monterey Peninsula water system, serving approximately 100,000 people through 680 miles of pipeline and over 100 storage tanks, is one of California's most complex water systems.
American Water (NYSE: AWK) has appointed Lisa A. Grow as a new independent member to its Board of Directors, effective August 26, 2025. Grow brings nearly 40 years of utility industry experience to the role, currently serving as President and CEO of IDACORP and Idaho Power since June 2020.
With Grow's appointment, American Water's board now consists of ten members, with nine being independent. Grow's extensive background includes roles as Senior Vice President and Chief Operating Officer at Idaho Power, along with current positions as board chair of St. Luke's Health System and chair of the Salt Lake City branch of the Federal Reserve Bank of San Francisco's board of directors.
California American Water (NYSE:AWK) has appointed Glen Becerra as Principal of Business Development for Southern California. Becerra brings over 25 years of experience in government relations, strategic consulting, and public policy to the role.
Previously serving as President of Becerra Strategies and Executive Officer for Marketing at LA Metro, Becerra will now lead strategic business development outreach and growth efforts across Southern California. His responsibilities include developing new business opportunities and engaging with municipal and private water utilities to expand service coverage.
Becerra's extensive background includes leadership roles at Southern California Edison, serving on the Simi Valley City Council (1998-2018), and holding key positions in various regional organizations including the League of California Cities and Southern California Association of Governments (SCAG).
American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., participated in the 2025 Women's Energy Summit in Chicago. Cheryl Norton, EVP and COO, spoke on a panel discussing financial frameworks, public-private partnerships, and policy impacts on clean energy innovation.
The panel explored topics including grid modernization, energy storage, community resilience, and infrastructure funding. Norton emphasized the importance of proper investment, smart policy, and cross-industry collaboration in scaling utility innovation. American Water operates across 14 states and focuses on infrastructure resilience, environmental innovation, and workforce development.