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American Water Works Company, Inc. reports developments tied to its regulated water and wastewater utility operations across the United States. The company provides drinking water and wastewater services to about 14 million people through regulated operations in 14 states and on 18 military installations, with operating subsidiaries including California American Water, Pennsylvania American Water, Maryland American Water, Virginia American Water, Illinois American Water, Iowa American Water and Tennessee American Water.
News for AWK commonly covers annual water quality and Consumer Confidence Reports, state-level service updates, infrastructure investment, public utility rate proceedings, drinking water standards, community programs and subsidiary activity in local service territories. Updates also reference the company’s long operating history and its role in regulated water and wastewater service delivery.
Missouri American Water is raising awareness about utility scams on Utility Scam Awareness Day. The company warns about two common scam tactics: imposters posing as utility workers to enter homes and fraudulent urgent payment demands to prevent service disruption.
To protect against scams, customers should:
- Always verify worker identity by requesting identification
- Contact the utility company's customer service to confirm legitimacy of communications
- Remain skeptical and ask questions
- Stay calm during potential scam attempts
- Never give cash to field workers
American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., will participate in the 2024 Mayors Water Council Meeting in San Diego on November 21-22, 2024. The company's executives will contribute expertise on two key topics: Chris Abruzzo, VP of Business Development, will discuss acquisitions related to Public-Private Partnership & Alternative Project Delivery, while Kevin Tilden, President of California American Water, will address Lead & Copper management regarding customer education, notification, and service line materials identification.
California American Water has completed the Dolores Street Water Main Replacement Project in Carmel, replacing approximately 3,000 feet of 100-year-old water main pipe. The project included installing three new fire hydrants and replacing two existing ones to improve water flow for fire protection. The infrastructure upgrade aims to prevent future breaks and ensure reliable water service for local residents and businesses. The project also included road improvements with a slurry seal application on Dolores Street.
Illinois American Water has completed an $8.4 million acquisition of the Metro East Sanitary District (MESD) wastewater system, adding approximately 5,600 customers in the Metro East area near St. Louis. The acquisition includes the Eagle Park and Lansdowne wastewater systems. The company plans significant capital investments over the next five years, including improvements to pumping stations, lift stations, and collection systems. This acquisition follows recent purchases of wastewater systems in Alton, Granite City, Godfrey, Grafton, Jerseyville, and Shiloh. Customers will begin receiving combined water and wastewater bills during November-December 2024 billing cycles.
New Jersey American Water has issued a mandatory conservation notice following the NJ Department of Environmental Protection's Drought Warning announcement. The company urges customers statewide to pause all outdoor watering until spring and minimize indoor water usage. The drought warning comes after a mid-October Drought Watch was upgraded on November 13 due to prolonged low precipitation.
Key conservation guidelines include: winterizing irrigation systems, using commercial car washes, running full loads of laundry and dishes, taking shorter showers, and fixing leaks. While the company doesn't anticipate major threats to water supply, these measures aim to preserve available water resources and prevent more serious shortages.
Kentucky American Water received approval from the Kentucky Public Service Commission for adjusted water rates following a June 2023 request. The adjustment supports $330 million in water system investments made since 2019, including pipe replacement, treatment plant upgrades, and system resiliency projects. The PSC order approves an overall increase in water rates of approximately $17.3 million. Interim rates implemented in February 2024 were adjusted in May 2024, with customers receiving credits for the difference plus interest. The company offers various assistance programs for customers facing financial difficulties.
American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., announced its participation in the WaterISAC and the National Association of Water Companies (NAWC) webinar. The event, titled Water Sector Natural Disaster Threat Briefing, will focus on climate variability and will take place on November 13, 2024. Beth Matthews, Vice President of Operational Advisory Services, Operational Excellence at American Water, will provide insights on building long-term resilience against extreme weather. For more details, visit WaterISAC.
American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., announced that three representatives will participate in panel discussions at the 2024 NARUC Annual Meeting and Education Conference in Anaheim, California from November 10-13. Justin Ladner will discuss wastewater industry state and infrastructure improvements, Christine Keck will address regulatory landscape navigation during elections, and Lacy Carothers will explore innovative approaches to reliability in utilities. The conference brings together state utility regulators, industry representatives, and consumer advocates to discuss regulatory policy.
Indiana American Water has completed its $45 million acquisition of Silver Creek Water (SCWC), adding approximately 8,000 new customers in Clark and Floyd Counties, Indiana. The acquisition, effective November 6, 2024, followed a member referendum where over 74% approved the sale. Former SCWC members will receive sale proceeds, and the Indiana Utility Regulatory Commission approved the transaction on September 4, 2024. This marks Indiana American Water's seventh acquisition in five years, offering customers enhanced services including water usage tools, flexible payment options, and access to the MyWater customer service portal.
California American Water's Director of Rates and Regulatory, Jonathan Morse, will moderate a panel at the California Water Association's 2024 Annual Summit. The panel, 'Enhancing Utility Operations Through Academic Collaboration,' will explore partnerships between water utilities and academic institutions. Featuring researchers Ellen Bruno, David Feldman, and Erik Christian Porse, the discussion will focus on recent projects and potential collaborations to drive innovation in water management. The summit, scheduled for November 6-7 in Monterey, aims to address challenges like climate resiliency, aging infrastructure, and equitable water access.