American Water Works Company, Inc. reports developments tied to its regulated water and wastewater utility operations across the United States. The company provides drinking water and wastewater services to about 14 million people through regulated operations in 14 states and on 18 military installations, with operating subsidiaries including California American Water, Pennsylvania American Water, Maryland American Water, Virginia American Water, Illinois American Water, Iowa American Water and Tennessee American Water.
News for AWK commonly covers annual water quality and Consumer Confidence Reports, state-level service updates, infrastructure investment, public utility rate proceedings, drinking water standards, community programs and subsidiary activity in local service territories. Updates also reference the company’s long operating history and its role in regulated water and wastewater service delivery.
Missouri American Water has submitted a request to the Missouri Public Service Commission to review its water and wastewater rates, driven by nearly $770 million in investments from January 2021 to May 2023. The review process is anticipated to take 11 months, with new rates expected to take effect in mid-2023. Key projects include upgrading treatment plants and replacing aging pipelines. If approved, customers could see an increase of about $12 monthly for water services, while wastewater rates may vary.
American Water (NYSE: AWK) has been awarded a contract valued at approximately $341 million over 50 years for the ownership, operation, and maintenance of the wastewater utility system at Naval Station Mayport in Jacksonville, Fla.. This contract expands the company's Military Services Group's footprint to 18 installations across various military branches. The contract was awarded by the Defense Logistics Agency and marks American Water's first contract with the Navy, reinforcing its position as a trusted partner for the Department of Defense.
West Virginia American Water has submitted a proposal to the Public Service Commission for its 2023 infrastructure replacement program, totaling $81.2 million investments. This plan aims to enhance water systems and includes projects like upgrading 16 miles of water mains and replacing fire hydrants and meters. The average residential customer will see an increase of $2.88 per month on their Distribution System Improvement Charge. The company emphasizes transparency through an interactive map of ongoing projects.
Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), has acquired the wastewater system assets of Upper Pottsgrove Township for $13.75 million. This acquisition serves approximately 1,550 customers, enhancing Pennsylvania American Water's commitment to improving reliability and environmental compliance. Over the next five years, the company plans to invest more than $4 million in system upgrades. The Pennsylvania Public Utility Commission approved the acquisition on September 15, 2021.
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The Low-Income Household Water Assistance Program (LIHWAP) has allocated over $5 million in utility assistance to Pennsylvania American Water customers since its launch on January 4, 2022. Funded by $43 million from federal aid, the program has provided more than 8,000 grants for overdue water bills. The company is promoting the program through targeted campaigns and community partnerships. As of June 18, approximately $11.2 million remains available, with the program set to conclude by September 30, 2023.
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Pennsylvania American Water has enhanced its customer service for Spanish-speaking clients by introducing various resources aimed at breaking language barriers. Key improvements include a Spanish version of the company website, bilingual billing communications, and instructional guides on reading bills. The company has also released informational videos in Spanish. Customers can now easily designate Spanish as their preferred communication language by contacting Customer Service. These initiatives aim to provide effective and meaningful access to essential information for the Spanish-speaking community.
Missouri American Water's Hydration Station Grant Program has provided funding to twenty schools, cities, and non-profits for better access to drinking water. The initiative promotes environmental stewardship by reducing single-use plastic through the installation of water bottle filling stations and drinking fountains. Award recipients include various educational institutions and parks across the state. The program is set to accept applications again in spring 2023, inviting more organizations to enhance community water access.
Illinois American Water was awarded for its excellence in water quality and safety at the ACE22 conference. The company received four 20-Year Directors Awards for its water treatment plants and the Wendell R. LaDue Utility Safety Award. These honors recognize Illinois American Water's commitment to superior drinking water quality, exceeding regulatory standards, and maintaining an excellent safety record. The Godfrey wastewater team celebrated over 22 years without lost-time accidents, demonstrating a strong focus on workplace safety.