Water Quality Reports Available Online for New Jersey American Water Customers

American Water (NYSE:AWK), through New Jersey American Water, released its latest 2026 Water Quality Reports online for all service areas.

Rhea-AI Summary

American Water (NYSE:AWK), through New Jersey American Water, released its latest 2026 Water Quality Reports online for all service areas. The reports show drinking water for about 3 million New Jersey customers met or exceeded all state and federal standards in 2025, supported by $780 million in infrastructure investment.

Argus May 15 session

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News Market Reaction – AWK

On May 15, the first trading day after this news, AWK closed 1.34% below the previous close. That session’s volume was 1.7x the stock’s average daily volume.

Data tracked by StockTitan Argus for the May 15 session.

Key Figures

Population served: 3 million New Jerseyans Infrastructure investment: $780 million Report year: 2026 water quality report +3 more

Population served

3 million New Jerseyans

Customers served by New Jersey American Water

Infrastructure investment

$780 million

Invested across New Jersey last year to strengthen infrastructure

Report year

2026 water quality report

Covers testing data for January–December 2025

Testing period

January–December 2025

Water quality testing window for the 2026 report

Lead service line law

July 2021

Date New Jersey enacted lead service line replacement legislation

Customer service line

800-272-1325

Phone number to request printed water quality reports

Historical Context

5 past events · Latest: May 12

5 events

1. May 12

   Community investment report

   24h Move

   +1.3%

   Outlined nearly $9M in Camden community and infrastructure support since 2018.

2. May 12

   Regional partnership deal

   24h Move

   +1.3%

   Signed Water Forum Agreement 2050 to support long-term water and ecosystem goals.

3. May 12

   Restoration work plan

   24h Move

   +1.3%

   Announced over $50M 2026 restoration work after $722M system upgrades in 2025.

4. May 11

   Virginia water reports

   24h Move

   +1.3%

   Released Virginia water quality reports showing compliance with all standards.

5. May 11

   Maryland water reports

   24h Move

   +1.3%

   Posted Maryland water quality reports confirming standards met for all substances.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

consumer confidence report, u.s. environmental protection agency (epa), new jersey department of environmental protection (njdep), lead service line replacement, +1 more

5 terms

consumer confidence report regulatory

"also referred to as a "consumer confidence report") details the quality of water"

A consumer confidence report is a regular survey-based measure of how optimistic or worried households feel about their personal finances and the economy. Investors watch it because changes in consumer mood often foreshadow shifts in spending, which drives company sales and can influence market sentiment and interest-rate expectations — like a thermometer signaling whether shoppers are likely to open their wallets or tighten them.

u.s. environmental protection agency (epa) regulatory

"standards established by both the U.S. Environmental Protection Agency (EPA)"

A U.S. government agency that sets and enforces rules to protect air, water and land, including limits on pollution and requirements for permits and cleanup. For investors, EPA actions can change costs, legal risks, and the ability of companies to operate or sell certain products—like a referee whose rulings shape how the game is played and who has an advantage or faces penalties.

new jersey department of environmental protection (njdep) regulatory

"and the New Jersey Department of Environmental Protection (NJDEP)."

A state government agency that sets and enforces environmental rules in New Jersey, issues permits for air, water and waste activities, and oversees pollution cleanup and natural resource protection. For investors, the agency acts like a referee and gatekeeper: its permits, inspections and enforcement actions can affect a company’s ability to operate, add costs, delay projects or create liability, so regulatory decisions can materially influence a project's timeline, expenses and risk profile.

lead service line replacement regulatory

"include important information related to the company's Lead Service Line Replacement efforts."

Replacing lead service lines is the process of removing and swapping out the metal water pipes that run from a public water main to a building when those pipes contain lead. Investors care because it is a large, often legally required spending program that can affect utilities’ capital budgets, municipal finances, construction and materials companies, and property values—think of it like replacing aging electrical wiring to avoid health risks and fines.

unregulated compounds medical

"details results of tests conducted for certain unregulated compounds, in areas where they are present"

Chemical substances or ingredients that are not governed by official safety, manufacturing, or marketing rules from government agencies; they may not have been tested, approved, or classified for medical use, food, cosmetics, or other regulated markets. For investors, unregulated compounds are a risk and an opportunity: like an uncharted product on a shelf, they can lead to sudden regulatory action, liability, or rapid market shifts if authorities later impose controls or approvals are sought.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Reports show drinking water in all service areas meets quality standards.

CAMDEN, N.J., May 14, 2026 /PRNewswire/ -- New Jersey American Water is proud to announce that its most recent Water Quality Reports are now available for all service areas on its website at newjerseyamwater.com/waterquality. The company is proud to report that once again, the drinking water provided to the 3 million New Jerseyans it serves meets or surpasses both state and federal water quality standards for all regulated substances, including lead.

"Providing safe, clean, reliable and affordable drinking water requires dedicated people and sustained investment," said Mark McDonough, president of New Jersey American Water. "From the employees collecting and analyzing samples to those operating our treatment plants and maintaining our pipes, our teams work every day to deliver water that our customers can rely on, supported by more than $780 million invested across New Jersey last year alone to strengthen our treatment and pipeline infrastructure."

The 2026 annual water quality report (also referred to as a "consumer confidence report") details the quality of water provided by the company to its customers using data collected from water quality testing in its local systems between January and December 2025. It highlights the compounds detected in the treated drinking water in comparison to the compliance standards established by both the U.S. Environmental Protection Agency (EPA) and the New Jersey Department of Environmental Protection (NJDEP). As an additional layer of education and transparency, the report also details results of tests conducted for certain unregulated compounds, in areas where they are present and thus treated to achieve levels below recommended health guidelines.

"Our water quality reports reflect the high standards we hold ourselves to," said McDonough. "They're one more way we demonstrate our commitment to our customers and the communities we serve."

This year's Water Quality reports include important information related to the company's Lead Service Line Replacement efforts. In July 2021, the state of New Jersey enacted legislation that requires all water providers to share with customers the material of the utility-owned and customer-owned service lines that lead to their property, notify customers with service lines that are lead or galvanized steel, and replace them. New Jersey American Water regularly tests for lead in drinking water and our water continues to meet state and federal water quality regulations, including those set for lead.

Customers can access the Water Quality report specific to their area by visiting the Water Quality tab on New Jersey American Water's website and searching for their report by zip code. The company provides a video guide that shows customers how to access their reports step by step. Printed copies of the report are also available to customers who do not wish to access it online. Customers can call the company's customer service center at 800-272-1325 to request a hard copy of their local report.

To learn more about New Jersey American Water's commitment to water education, environmental stewardship, and quality service, visit www.newjerseyamwater.com.

About American Water 
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water's approximately 7,000 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. 

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram. 

About New Jersey American Water  
New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest regulated water utility in the state with approximately 875 dedicated employees working to provide safe, clean, reliable and affordable water and wastewater services to approximately 3 million people. 

For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on LinkedIn, Facebook, X, and Instagram. 

View original content to download multimedia:https://www.prnewswire.com/news-releases/water-quality-reports-available-online-for-new-jersey-american-water-customers-302772880.html

SOURCE American Water

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

Where can New Jersey American Water (NYSE:AWK) customers find the 2026 water quality reports?

Customers can access the 2026 Water Quality Reports online via the Water Quality tab at newjerseyamwater.com. According to New Jersey American Water, users can search by ZIP code and also view a video guide explaining each step.

Does New Jersey American Water report that its drinking water meets quality standards in 2025?

Yes. According to New Jersey American Water, drinking water in all its New Jersey service areas met or surpassed state and federal standards for all regulated substances, including lead, based on testing conducted between January and December 2025.

How many people are served by New Jersey American Water’s systems in the 2026 water quality report?

According to New Jersey American Water, its systems provide drinking water to about 3 million New Jersey residents. The 2026 water quality report summarizes testing data from 2025 and compares results with EPA and NJDEP compliance standards.

What information about lead service lines is included in the 2026 New Jersey American Water report?

The 2026 water quality reports include details on Lead Service Line Replacement efforts. According to New Jersey American Water, they share service line materials, notify customers with lead or galvanized steel lines, and continue testing to meet state and federal lead regulations.

How can New Jersey American Water customers request a printed water quality report for 2026?

Customers who prefer a printed copy can request one by phone. According to New Jersey American Water, they may call the customer service center at 800-272-1325 to receive a hard copy of their local 2026 water quality report.

What unregulated compounds are covered in New Jersey American Water’s 2026 water quality reports?

The 2026 reports include results for certain unregulated compounds where present. According to New Jersey American Water, these results are provided for additional transparency, and such compounds are treated to keep levels below recommended health guidelines where they occur.