ETQ Adds Farsound to Its Growing Roster of Aerospace and Defense Industry Customers

Rhea-AI Summary

ETQ, a Hexagon subsidiary, announced that aerospace parts supplier Farsound has adopted its ETQ Reliance quality management system (QMS). Farsound previously relied on manual methods and basic software tools like Excel and Word, and attempted to build its own QMS before choosing ETQ Reliance. The implementation will be phased, starting with document and training management, followed by nonconformance management and corrective/preventive actions (CAPA). The QMS will be deployed across Farsound's locations in the UK, US, Spain, and Canada, aiming to streamline quality processes, eliminate data silos, and enhance efficiency. The system will be accessible to all employees and is expected to provide Farsound with a competitive advantage in meeting aerospace industry's quality standards.

Positive

• ETQ expands its customer base in the aerospace and defense sector with Farsound addition
• Implementation across multiple international locations demonstrates scalability
• System-wide employee access promotes comprehensive quality management adoption

Negative

• None.

BURLINGTON, Mass. and WEST HORNDON, England, June 3, 2025 /PRNewswire/ -- ETQ, part of Hexagon, today announced that Farsound, a leading supplier of aerospace parts, has joined its client roster, joining other manufacturers and distributors that are ensuring product quality and reducing risk with the ETQ Reliance^® quality management system (QMS). ETQ Reliance will serve as the foundational system for Farsound's worldwide quality management program.

Prior to automating its quality management process, Farsound employed a variety of manual methods and simple software tools like Microsoft Excel and Word to keep track of its business records. Realizing those methods were insufficient, the company initially worked on building its own quality management system in conjunction with outside contractors. However, that process was time consuming, expensive and didn't yield the expected results. So, Farsound made the decision to pursue a solution from a dedicated QMS partner and ultimately chose ETQ Reliance. Farsound expects the QMS to streamline its quality processes, eliminate data silos and make quality management faster and more efficient for the company and its employees, all of whom have access to the system.

"Delivered quality in the aerospace industry is paramount, and at Farsound we've embedded quality within our corporate culture," said, Lee Kelsey, Chief Operating Officer, Farsound. "With ETQ Reliance, we are building a connected and data-driven quality management environment that helps us bring that culture to life and deliver optimal quality products to our customers every time."

"The aerospace and defense industries have their own stringent set of quality standards," said David Isaacson, Vice President, Product Marketing, ETQ. "ETQ is proud to help customers like Farsound automate the quality journey and place quality at the center of the business model. Leveraging our automated QMS and the quality management it enables, Farsound has a crucial competitive advantage. We look forward to helping scale the company's quality and compliance capabilities as it grows and evolves in the future."

Farsound is deploying ETQ Reliance in a phased implementation approach with the first phase focusing on document management and training management. Farsound will next deploy ETQ Reliance applications that automate nonconformance management and corrective and preventive actions (CAPA). ETQ Reliance is deployed across the company's locations in the U.K., U.S., Spain and Canada.

About Farsound

Supporting customers globally, Farsound is a leading supply chain and logistics solutions provider, distributor and stockist for the global aerospace industry, delivering fast-moving consumable parts from hundreds of suppliers directly to the production lines of many of the world's leading aero engine MROs.

In response to the specific needs of individual customers, Farsound provides bespoke solutions that include:

• Procurement consolidation
• Consignment
• Kitting solutions
• Direct Line Feed (DLF)
• Contract scheduling and long-term agreements (LTA)
• Vendor Managed Inventory (VMI)

Farsound has its head office in the UK and operates from key locations across the globe, including USA, Canada, Spain, Singapore and Japan.

About ETQ

ETQ, part of Hexagon, is a leading provider of integrated quality management, health, safety, and environmental solutions for manufacturers. Firms around the world rely on ETQ to ensure optimal quality at scale, reduce costs and improve the velocity of data-driven decisions. Learn more at etq.com.

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,000 employees in 50 countries and net sales of approximately 5.2bn EUR. Learn more at hexagon.com and follow us @HexagonAB

NOTE: Microsoft Excel and Microsoft Word are trademarks of the Microsoft group of companies.

Click here to download a copy of ETQ's recent industry report: "The Pulse of Quality in Manufacturing 2025."

Media Contacts: Chris Nahil ETQ cnahil@etq.com

Linda Pendergast-Savage lpendergastsavage@comcast.net

Farsound farsoundaviation@singletonpr.com

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SOURCE ETQ, LLC

FAQ

What is the significance of Farsound choosing ETQ's quality management system?

Farsound's adoption of ETQ Reliance represents a shift from manual methods to an automated QMS, enabling streamlined quality processes and improved efficiency in aerospace parts supply.

How is ETQ Reliance being implemented at Farsound?

ETQ Reliance is being implemented in phases, starting with document and training management, followed by nonconformance management and CAPA, across locations in the UK, US, Spain, and Canada.

What benefits does ETQ Reliance provide for Farsound's operations?

ETQ Reliance streamlines quality processes, eliminates data silos, makes quality management more efficient, and provides company-wide access to the system, helping ensure optimal product quality.

Which locations will use ETQ's quality management system?

ETQ Reliance will be deployed across Farsound's facilities in the United Kingdom, United States, Spain, and Canada.

Why did Farsound switch from manual methods to ETQ Reliance?

Farsound found manual methods and basic software tools insufficient, and after an unsuccessful attempt to build their own QMS, chose ETQ Reliance for its dedicated quality management capabilities.