Survey Results Reveal that Babylon';s Digital-First Model Significantly Benefits Patients
In an independent survey run on behalf of
From the thousands of patients surveyed who provided positive reviews for our GP practice, including our doctors, appointments and overall process, the survey results show Babylon’s digital-first model benefits patients. Babylon is re-engineering healthcare by moving away from a reactive model of sick care, which is designed to deal with crises and emergencies, to a data-centric, predictive, proactive healthcare service that continuously monitors patients’ health, predicts health concerns and intervenes to avoid unwanted illness.
With patients and clinicians at the core of its decisions, Babylon GP at Hand offers a full suite of intuitive digital features that meet patient needs, and create transparency between the clinician and patient during a pivotal time.
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96% had confidence and trust in the healthcare professional, compared to the93% national average. -
90% said the healthcare professional was good at treating them with care and concern, compared to the83% national average. -
91% were given enough time by their healthcare professional during their last appointment, compared to the83% national average. -
90% were offered a choice of appointment time when they last tried to book, compared to the59% national average.
“We’re very proud of these results, which are only possible due to the trust and support of our members and hard work of our people. With these results and peer reviewed data that suggests our model of care can deliver a
“The survey results provide yet more evidence of the high quality primary care that our members enjoy. Babylon GP at Hand has focused on providing rapid access to the right care with the right clinician, proving time and again the effectiveness of our model of care,” said
At Babylon we are building a digital first primary care service that can manage population health at scale. To this end we are fully committed to maintaining our
Babylon will continue to help our partners in the
For more information, please visit https://www.babylonhealth.com/press.
About Babylon
Babylon is one of the world’s fastest growing digital healthcare companies whose mission is to make high-quality healthcare accessible and affordable for every person on Earth.
Babylon is re-engineering how people engage with their care at every step of the healthcare continuum. By flipping the model from reactive sick care to proactive healthcare through the devices people already own, it offers millions of people globally ongoing, always-on care. Babylon has already shown that in environments as diverse as the developed
Founded in 2013, Babylon’s technology and clinical services is supporting a global patient network across 15 countries and is capable of operating in 16 languages. In 2021 alone, Babylon helped a patient every 6 seconds, with approximately 5.2 million consultations and AI interactions. Importantly, this was achieved with a
Babylon is also working with governments, health providers, employers and insurers across the globe to provide them with a new infrastructure that any partner can use to deliver high-quality healthcare with lower costs and better outcomes. For more information, please visit www.babylonhealth.com.
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stina.sanders@babylonhealth.com
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