Best Buy Canada Selects RELEX to Optimize Forecasting and Replenishment

Best Buy Canada adopts RELEX tools to automate large-scale inventory planning and strengthen omnichannel operations across its national network.

Rhea-AI Summary

Best Buy Canada (BBY) has selected RELEX Solutions to optimize forecasting and replenishment across its Canadian retail network. The RELEX platform is expected to improve inventory visibility, automate planning processes, and support omnichannel operations across more than 300 stores and two distribution centers. Best Buy Canada manages about 2.1 million SKUs, and the new system is intended to better align inventory with customer demand and enhance planning efficiency at large scale.

Key Figures

Retail stores: More than 300 stores Distribution centers: 2 distribution centers SKUs managed: Approximately 2.1 million SKUs

Retail stores

More than 300 stores

Best Buy Canada network

Distribution centers

2 distribution centers

Best Buy Canada network

SKUs managed

Approximately 2.1 million SKUs

Best Buy Canada operations

Key Terms

replenishment planning, omnichannel, skus

3 terms

replenishment planning technical

"RELEX's ability to incorporate supply chain constraints into replenishment planning"

Replenishment planning is the process companies use to decide when, how much, and from where to restock products or raw materials so customer demand is met without holding too much inventory. It combines sales forecasts, lead times, safety stock rules and supplier constraints to time orders and transfers, like managing a household pantry so you don’t run out or buy too much. Investors care because it affects sales continuity, inventory costs and working capital.

omnichannel technical

"support omnichannel operations across stores and distribution centers"

A coordinated approach to selling and serving customers across all touchpoints—stores, websites, mobile apps, social media, and call centers—so the experience feels like one continuous conversation no matter where a customer interacts. For investors, omnichannel capability signals how well a company can attract and keep customers, turn interactions into sales, and use shared customer data to cut costs and boost revenue—making it a key driver of growth and competitive strength.

skus technical

"manages approximately 2.1 million SKUs"

SKUs, or stock keeping units, are unique codes used to identify individual products in a company's inventory. They help businesses track how many items they have, sell, or need to restock, similar to how a library assigns specific numbers to books for easy organization. For investors, SKUs provide insight into a company's product lineup and sales performance, which can influence financial health and growth prospects.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Leading consumer technology retailer to improve product availability, inventory visibility, and planning automation across stores and distribution centers

VANCOUVER, B.C. and ATLANTA, Sept. 22, 2026 /PRNewswire/ -- RELEX Solutions today announced that Best Buy Canada, a leading retailer of consumer technology, has selected RELEX to optimize forecasting and replenishment across its retail network. With RELEX, Best Buy Canada will improve inventory visibility, automate planning processes, and support omnichannel operations across stores and distribution centers.

Headquartered in Vancouver, British Columbia, Best Buy Canada operates more than 300 stores supported by two distribution centers and manages approximately 2.1 million SKUs. The retailer serves millions of customers throughout the country, making inventory visibility and planning efficiency critical to its operations.

Best Buy Canada was looking for a solution to improve alignment between inventory and customer demand that would support driving greater efficiency across its growing network. RELEX's ability to incorporate supply chain constraints into replenishment planning, optimize inventory across channels, support large-scale retail operations, and automate key planning processes aligned closely with Best Buy Canada's goals.

"Accurate planning is essential to meeting customer expectations in a competitive consumer electronics market," said Christian Trudel, VP Inventory & Merchandising Operations at Best Buy Canada. "RELEX gives us the tools to improve planning efficiency that supports delivering a better experience for our customers across Canada."

"As retail operations become increasingly connected across stores, distribution centers, and digital channels, planning teams need tools that help them respond quickly and confidently," said Greg Westrick, Vice President at RELEX Solutions. "The ability to automate routine planning activities while maintaining visibility across the network can have a meaningful impact on both operational efficiency and customer experience. We're proud to support Best Buy Canada as they continue building a stronger foundation for planning and execution."

About RELEX Solutions

RELEX Solutions provides an AI platform for intelligent decision-making and automation across complex operational environments. Trusted by 600+ customers globally, RELEX helps retailers, manufacturers, and wholesalers plan, decide, and act across demand, inventory, merchandising, pricing, and supply chain operations.

Built on two decades of domain expertise and a unified data foundation, the RELEX platform helps companies to deploy, connect, and scale capabilities on a single platform, to innovate at their own pace. Leading brands like ADUSA, Camco, Carhartt, COSMOS Pharmaceutical Corporation, Circle K, Dollar Tree and Family Dollar, M&S Food, PetSmart, Rituals, The Body Shop, The Home Depot, Sun Tire & Auto Service, and Vita Coco use RELEX to run and continuously evolve their operations. Learn more at: relexsolutions.com/customers

About Best Buy Canada

A wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY), Best Buy Canada Ltd. is one of Canada's largest and most innovative omnichannel retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express and Geek Squad (www.geeksquad.ca) brands. With over 300 Best Buy, Best Buy Mobile and Best Buy Express stores across Canada and an expanded assortment of lifestyle products offered through BestBuy.ca, Best Buy is a leader in total retail, catering to customers how, when, and where they want to shop. Best Buy Canada is committed to making a positive impact in the community with programs and partnerships that support youth to connect with technology to advance their education. For more information, visit BestBuy.ca.

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SOURCE RELEX Solutions