CareCloud Secures Credit Facility on Favorable Terms with Provident Bank to Support Medsphere Acquisition

Rhea-AI Summary

CareCloud (NASDAQ: CCLD) has secured a new $10 million credit facility with Provident Bank, with approximately $8.3 million drawn at closing to support the recent Medsphere Systems Corporation acquisition. The facility, closed on September 3, 2025, replaces a previous Wells Fargo promissory note with more favorable terms.

The credit facility features an interest rate of SOFR plus 3% (currently under 7.5%) and a two-year term. This financing supports the $16.5 million Medsphere acquisition, of which $8.25 million was paid at closing from internal cash flow. CareCloud plans to fully pay down the Medsphere-related obligation by mid-2026 through internally generated cash flow.

Positive

• New credit facility offers lower interest rate (under 7.5%) compared to previous Wells Fargo note
• Strong cash position demonstrated by $8.25M cash payment for acquisition from internal funds
• Strategic acquisition of Medsphere Systems worth $16.5M enhances market position
• Improved financial flexibility with more favorable borrowing terms

Negative

• Additional debt of $8.3M taken on through the credit facility
• Obligation to repay significant acquisition-related debt by mid-2026

Insights

Financial Analyst

CareCloud secured favorable $10M credit facility for Medsphere acquisition, improving liquidity and lowering borrowing costs.

CareCloud has secured a $10 million credit facility with Provident Bank under significantly more favorable terms than their previous Wells Fargo obligation. The company has already drawn $8.3 million to support their recent $16.5 million acquisition of Medsphere Systems Corporation's assets.

The new facility offers three key financial advantages: 1) A more competitive interest rate of SOFR plus 3% (currently below 7.5%), 2) A two-year term providing extended flexibility, and 3) Improved liquidity to support growth initiatives.

What's particularly noteworthy is CareCloud's capital allocation strategy. The company paid $8.25 million of the Medsphere purchase price upfront using internally-generated cash flow, demonstrating substantial operational cash generation. Management projects they'll fully pay down the acquisition-related debt by mid-2026 through continued internal cash flow.

This refinancing signals confidence from institutional lenders in CareCloud's financial health while strategically positioning the company with improved debt terms. By replacing the Wells Fargo promissory note entirely, management has effectively restructured their debt profile to support their acquisition strategy while maintaining financial flexibility. The favorable terms suggest strong negotiating leverage and lender confidence in the company's growth trajectory and cash flow generation capabilities.

New Facility Replaces Prior Acquisition-Related Promissory Note Obligation to Wells Fargo; Provides More Favorable Terms and Strengthens Liquidity while Supporting Future Growth

SOMERSET, N.J., Sept. 09, 2025 (GLOBE NEWSWIRE) -- CareCloud, Inc. (NASDAQ: CCLD, CCLDO) (“CareCloud” or the “Company”), a leader in healthcare technology and AI-powered solutions for hospitals and medical practices nationwide, today announced it has closed a new $10 million credit facility with Provident Bank (“Provident”) on September 3, 2025, approximately $8.3 million of which was drawn down at closing to support the recent acquisition of the assets of Medsphere Systems Corporation (“Medsphere”). This is the Company’s sole credit facility, and its terms are far more favorable than those of the Wells Fargo promissory note, which was replaced in full by this facility.

“Our new credit facility provides CareCloud with improved flexibility, a lower cost of borrowing, and the financial strength to continue executing on our strategy,” said Norm Roth, Interim Chief Financial Officer of CareCloud. “This new facility will further support the recent Medsphere acquisition, which had a total purchase price of $16.5 million, $8.25 million of which we paid at closing from internally-generated cash flow, with the balance now being financed through this facility. We intend to fully pay down the Medsphere-related obligation by the middle of 2026, through internally generated cash flow.”

The Provident facility currently bears an interest rate of SOFR plus 3%, which presently equates to less than 7.5%, marking a significant discount to the acquisition-related Wells Fargo promissory note. The facility carries a two-year term.

Additional details regarding the Provident facility are available in CareCloud’s Form 8-K, which is being filed today.

About CareCloud

CareCloud brings disciplined innovation to the business of healthcare. Our suite of AI and technology-enabled solutions helps clients increase financial and operational performance, streamline clinical workflows and improve the patient experience. More than 40,000 providers count on CareCloud to help them improve patient care, while reducing administrative burdens and operating costs. Learn more about our products and services, including revenue cycle management (RCM), practice management (PM), electronic health records (EHR), business intelligence, patient experience management (PXM) and digital health, at carecloud.com.

Follow CareCloud on LinkedIn, X and Facebook.

For additional information, please visit our website at carecloud.com. To listen to video presentations by CareCloud’s management team, read recent press releases and view the latest investor presentation, please visit ir.carecloud.com.

Forward-Looking Statements

This press release contains various forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking statements by terminology such as “may,” “might,” “will,” “shall,” “should,” “could”, “intends,” “expects,” “plans,” “goals,” “projects,” “anticipates,” “believes,” “seeks,” “estimates,” “predicts,” “possible,” “potential,” “target,” or “continue” or the negative of these terms or other comparable terminology.

Our operations involve risks and uncertainties, many of which are outside our control, and any one of which, or a combination of which, could materially affect our results of operations and whether the forward-looking statements ultimately prove to be correct. Forward-looking statements in this press release include, without limitation, statements reflecting management's expectations for future financial performance and operating expenditures, expected growth, profitability and business outlook, and the expected results from the integration of our acquisitions. Past operational or stock price performance is not an indication of future performance.

These forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are only predictions, are uncertain and involve substantial known and unknown risks, uncertainties and other factors which may cause our (or our industry’s) actual results, levels of activity or performance to be materially different from any future results, levels of activity or performance expressed or implied by these forward-looking statements. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all of the risks and uncertainties that could have an impact on the forward-looking statements, including without limitation, risks and uncertainties relating to the Company’s ability to manage growth, migrate newly acquired customers and retain new and existing customers, maintain cost-effective global operations, increase operational efficiency and reduce operating costs, predict and properly adjust to changes in reimbursement and other industry regulations and trends, retain the services of key personnel, develop new technologies, upgrade and adapt legacy and acquired technologies to work with evolving industry standards, compete with other companies’ products and services competitive with ours, and other important risks and uncertainties referenced and discussed under the heading titled “Risk Factors” in the Company’s filings with the Securities and Exchange Commission.

The statements in this press release are made as of the date of this press release, even if subsequently made available by the Company on its website or otherwise. The Company does not assume any obligations to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made.

SOURCE: CareCloud

Company Contact: 
Norman Roth 
Interim Chief Financial Officer and Corporate Controller 
CareCloud, Inc.
nroth@carecloud.com 

Investor Contact:
Stephen Snyder 
Co-Chief Executive Officer 
CareCloud, Inc. 
ir@carecloud.com 

FAQ

What are the terms of CareCloud's (CCLD) new credit facility with Provident Bank?

The credit facility is for $10 million with an interest rate of SOFR plus 3% (currently under 7.5%) and a two-year term. Approximately $8.3 million was drawn at closing.

How much did CareCloud (CCLD) pay for the Medsphere acquisition?

CareCloud paid a total of $16.5 million for Medsphere, with $8.25 million paid at closing from internal cash flow and the remainder financed through the new Provident Bank facility.

When does CareCloud (CCLD) plan to repay the Medsphere acquisition debt?

CareCloud intends to fully pay down the Medsphere-related obligation by mid-2026 using internally generated cash flow.

How does the new Provident Bank facility compare to CareCloud's previous Wells Fargo note?

The new facility offers more favorable terms with a lower cost of borrowing (under 7.5%) compared to the Wells Fargo promissory note it replaced.

What is the purpose of CareCloud's new credit facility with Provident Bank?

The credit facility primarily supports the $16.5 million Medsphere Systems acquisition while providing improved flexibility and lower borrowing costs for CareCloud.