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C.H. Robinson has introduced a groundbreaking technology that uses artificial intelligence to automate email-based transactions in the logistics industry, providing speed-to-market and cost savings to shippers. The new technology reads and responds to 2,000 emailed quote requests daily, significantly reducing response time and improving efficiency. This innovative approach enhances customer experience and operational effectiveness, setting a new standard in automation within the industry.
C.H. Robinson reported Q1 2024 financial results with gross profits decreasing by 4.5% year-over-year to $647.5 million. Income from operations decreased by 21.1% year-over-year but increased by 18.3% sequentially. Adjusted EPS decreased by 14.0% year-over-year to $0.86. The new Lean-based operating model is bringing more structure and discipline to decision-making. The NAST segment saw a 9.2% decrease in total revenues and a 6.9% decrease in adjusted gross profits. The Global Forwarding segment experienced an 8.7% increase in total revenues and a 1.2% increase in adjusted gross profits.