Charter Communications Announces Strategic Collaboration with AWS on Generative AI to Transform Software Development and Operations

Rhea-AI Summary

Charter Communications (NASDAQ: CHTR) announced a strategic collaboration with Amazon Web Services (AWS) on generative AI on November 18, 2025. Charter has standardized its software development processes to use GitLab Duo with Amazon Q Developer, an AWS generative AI assistant, to accelerate feature delivery and improve operations for Spectrum Internet, TV and Mobile customers.

Charter and AWS plan to deploy agentic AI solutions across development and operations to enhance customer and employee experience, reliability, and connectivity; AWS highlighted access to Claude Sonnet 4.5 and additional tools like Kiro.

Charter Adopts GitLab Duo with Q Developer to Accelerate Innovation for Spectrum Customers

STAMFORD, Conn. and NEW YORK, Nov. 18, 2025 /PRNewswire/ -- Charter Communications, Inc. (NASDAQ: CHTR) today announced a strategic agreement with Amazon Web Services (AWS) that establishes AWS as one of Charter's strategic GenAI providers. This comprehensive agreement will transform Charter's software development capabilities and operational efficiency through advanced artificial intelligence solutions.

As part of this new collaboration, Charter has standardized its software development processes to leverage GitLab Duo with Amazon Q Developer, AWS's most capable generative AI-powered assistant for building, operating, and transforming software development. The platform features agentic coding experiences and advanced capabilities for managing data and AI/ML workloads. GitLab Duo with Amazon Q Developer will enable Charter to accelerate new features and software development, directly enhancing experiences for Spectrum Internet, TV and Mobile customers.

"Innovative technology from AWS provides opportunities to both leverage developer tools and build agentic solutions across the company," said Jake Perlman, Executive Vice President, Chief Technology and Information Officer at Charter Communications. "AWS technology enables us to develop AI-powered solutions that enhance our capabilities, ultimately improving customer experience, employee experience, and the overall performance and reliability of our services. We look forward to continued collaboration with AWS applying AI across our business."

The strategic collaboration extends beyond software development, with both companies working together to implement agentic AI solutions across Charter's operations. These initiatives are designed to deliver exceptional experiences, reliability, and connectivity to Spectrum residential and business customers as well as employees.

"Q Developer represents the cutting edge of AI-powered software development, enabling developers to build faster and more efficiently than ever before," said Jan Hofmeyr, VP, Telecommunications at AWS. "We're excited to see Charter leverage Amazon Q Developer's capabilities and access to Claude Sonnet 4.5, and we look forward to introducing them to additional solutions like Kiro, our AI companion offering that further enhances the development experience. This collaboration demonstrates how generative AI can transform enterprise software development at scale."

About Charter Communications
Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company with services available to 58 million homes and small to large businesses across 41 states through its Spectrum brand. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet^®, Mobile, TV and Voice products.  

More information can be found at corporate.charter.com.  

About Amazon Web Services
Since 2006, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 120 Availability Zones within 38 geographic regions, with announced plans for 10 more Availability Zones and three more AWS Regions in Chile, the Kingdom of Saudi Arabia, and the AWS European Sovereign Cloud. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs.

To learn more about AWS, visit aws.amazon.com.

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SOURCE Charter Communications, Inc.

FAQ

What did Charter announce with AWS on November 18, 2025 regarding generative AI and CHTR?

Charter announced a strategic collaboration with AWS to standardize software development on GitLab Duo with Amazon Q Developer to accelerate features and operations for Spectrum services.

How will GitLab Duo with Amazon Q Developer affect Charter's software development (CHTR)?

Charter said the platform will enable agentic coding and AI/ML workload management to accelerate new features and software delivery for Spectrum customers.

Which Spectrum services did Charter say will benefit from the AWS collaboration (CHTR)?

Charter said the initiative targets improved experiences for Spectrum Internet, TV, and Mobile customers, plus internal employee experience and operational reliability.

Does the announcement include financial guidance or deal value for Charter (CHTR)?

The announcement does not disclose any financial terms, transaction value, or guidance.

What AWS models and tools did Charter say will be available through the collaboration with CHTR?

AWS highlighted access to Claude Sonnet 4.5, Amazon Q Developer, and additional solutions like Kiro as part of the development toolset.

Will Charter deploy agentic AI beyond software development under the AWS deal (CHTR)?

Yes; Charter said the collaboration extends to implementing agentic AI solutions across operations to enhance reliability and customer experience.