SPECTRUM SAYS 'HI!' TO 11+ MILLION HOMES AND BUSINESSES ACROSS MAJOR MARKETS INCLUDING LAS VEGAS, NEW ORLEANS, NORFOLK, OKLAHOMA CITY, ORANGE COUNTY, PHOENIX, PROVIDENCE AND SAN DIEGO
Spectrum extends its footprint to over 70 million locations while offering former Cox customers bundled Internet, mobile and TV deals with advertised savings.
Rhea-AI Summary
Spectrum (CHTR) launches “Spectrum Day” on Sept. 16, 2026, welcoming more than 11 million former Cox homes and businesses across 45 states to its products, packaging and pricing.
This expansion increases Spectrum’s reach to more than 70 million homes and businesses. New customers gain access to Seamless Connectivity on the Spectrum Fiber Broadband Network, backed by about 45 million secure local WiFi Access Points, and Internet with no data caps. Promotions include one year of free Spectrum Mobile for eligible Internet customers without Cox Mobile, a Savings Guarantee of more than $1,000 in the first year for bundling Internet and two Mobile lines, up to $2,500 in device financing for five lines, and TV plans with up to $131 per month in included streaming app value.
Positive
- More than 11 million former Cox homes and businesses added across 45 states
- Total reach grows to over 70 million homes and businesses
- Savings Guarantee offers more than $1,000 first-year savings on Internet plus two Mobile lines
- Device financing incentives of up to $2,500 for five lines when switching two or more lines
- TV plans include up to $131 per month in streaming app value at no extra cost
- Network supported by about 45 million secure local WiFi Access Points
Negative
- None.
News Explained
Spectrum access is live for former Cox markets, while the U.S. customer-service transition remains an 18-month commitment.
On
That customer count is distinct from the more than 11 million homes and businesses the release says are being welcomed, so the announcement establishes both a newly eligible footprint and a stated customer migration.
In former Cox markets, the future Customer Commitment is described as 24/7 service, same-day technician dispatch for requests before 5 p.m., and credits for outages longer than two hours.
The structural change is therefore immediate product access paired with a customer-service integration that remains an 18-month operating commitment, rather than a completed change.
Key Figures
- New homes and businesses
- More than 11 million
- Former Cox markets joining Spectrum
- Market coverage
- 45 states
- Former Cox customer rollout
- Spectrum reach
- More than 70 million homes and businesses
- Post-rollout footprint
- Customer service transition
- 18 months
- Timeline for returning Cox customer service to the U.S.
- Savings Guarantee
- $1,000
- First-year savings for customers bundling Internet and two Mobile lines
- Free Mobile service
- One year
- Eligible new and existing Internet customers
- Device financing
- Up to $2,500
- Toward device financing when switching two or more lines
- Streaming app value
- Up to $131 per month
- Eligible Spectrum TV packages
Historical Context
-
Spectrum added Amazon Prime benefits for eligible low-income customers
24h Move is the share-price change in the day after each event; other market factors may also have contributed.
Key Terms
data caps technical
wifi access points technical
AI-generated analysis. How Rhea-AI works. Not financial advice.
Former Cox Customers Now Have Access to Spectrum's Products, Packaging and Pricing
Key Takeaways:
- Spectrum Day introduces former Cox markets and customers to Spectrum's products, packaging and pricing.
- The value is available now: fast, reliable Internet with no data caps, one year of free Mobile service for eligible customers, a
$1,000 $131 - Spectrum says "Hi!" to new customers with an ad campaign featuring Fortnite creator and Twitch streamer SypherPK, Spectrum-sponsored NASCAR Cup Series driver Carson Hocevar, and chiptune-based pop and rock band Anamanaguchi.
Customers in former Cox markets, including
"Bringing together two of America's leading connectivity companies means one thing: more customers – from cities and suburbs to small towns and rural communities – get our Seamless Connectivity and TV with streaming value included," said Adam Ray, Executive Vice President and Chief Commercial Officer for Spectrum. "And we're not stopping there – we're backing it all with simple pricing, real savings and service you can count on."
Say 'Hi!' to What's New With a Little Help From SypherPK, Carson Hocevar and Anamanaguchi
Every great connection starts with one simple word: Hi. On Spectrum Day, that word takes on new meaning as Spectrum greets former Cox customers in a new ad campaign created with VCCP US. The spots feature two recognizable faces: Spectrum-sponsored NASCAR Cup Series driver Carson Hocevar brings the speed, and Fortnite creator and Twitch streamer SypherPK brings the gaming. Eagle-eyed fans may also spot a Fortnite Easter egg – a code that unlocks an in-game surprise. The soundtrack comes from Anamanaguchi, a chiptune-based pop and rock band known for building its sound from video game audio. The campaign is rolling out coast to coast across TV, online video, social, out-of-home, in-store and Spectrum.com, all built around a signature inflatable "Hi!"
More Value on the Spectrum Fiber Broadband Network
Customers now have access to Spectrum's Seamless Connectivity through the Spectrum Fiber Broadband Network, capable of delivering multi-gig speeds and backed by approximately 45 million secure local WiFi Access Points carrying nearly
Customers can bundle Internet with no data caps, Advanced WiFi and Mobile as Spectrum One for one straightforward price, no contracts and plenty of savings. Spectrum backs it all with a Savings Guarantee, so customers who bundle Internet with two lines of Mobile save more than
- Spectrum Mobile Unlimited: As low as
$30 - Spectrum Mobile Unlimited Plus: As low as
$40 - Spectrum Mobile Unlimited Plus Premium: As low as
$50
A Full Year of Spectrum Mobile, Free. Yes, Free.
New and existing Internet customers who don't already have Cox Mobile service can get a year of Spectrum Mobile free, plus up to
Stream Spectrum TV with Up to
Customers also have access to Spectrum's TV plans, with eligible packages including up to
Spectrum TV plans for the first year include:
- TV Lite: 85+ channels for as low as
$40 - Stream TV Signature: 150+ channels plus HBO Max Basic with Ads, the Disney+ Hulu Bundle, ESPN Unlimited, Paramount+ Essential, Peacock Premium with Ads, AMC+ with Ads, FOX One, Discovery+ and ViX Premium with Ads for as low as
$100 - Stream TV Pro: 160+ channels including everything in Stream TV Signature, plus NFL Network, NBA TV, MLB Network, NHL Network and Tennis Channel for as low as
$110 - Stream TV VIP: 230+ channels including everything in Stream TV Pro, plus Sports View with NFL RedZone and Entertainment Pack+ for as low as
$145 - TV Latino: 45+ Spanish-language channels including Univision, Telemundo and UniMás for as low as
$25 - Stream TV Latino Más: 170+ channels including 70+ Spanish-language options alongside English-language favorites, plus ViX Premium with Ads and Paramount+ Essential for as low as
$75
The more than 5 million former Cox residential and business customers joining Spectrum on Spectrum Day can visit Spectrum.com to unlock their value.
About Spectrum
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our
More information can be found at corporate.charter.com.
*Based on Q2 2026 subscriber data among Big 3 wireless carriers.
**iOS (App Store) and Android (Google Play) average ratings as of August 1, 2026. Apps must have at least 150k reviews through combination of iOS & Android store reviews as of August 1, 2026.
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SOURCE Charter Communications, Inc.
FAQ
AI-generated questions and answers. How Rhea-AI works. Not financial advice.
Which former Cox markets are highlighted as gaining access to Spectrum services?
Highlighted former Cox markets include Las Vegas, New Orleans, Norfolk, Oklahoma City, Orange County, Phoenix, Providence and San Diego, along with many additional communities across 45 states.
Who qualifies for one free year of Spectrum Mobile service?
New and existing Spectrum Internet customers who do not already have Cox Mobile service can receive a year of Spectrum Mobile free, plus up to $2,500 for five lines toward device financing when they switch two or more lines.
What ongoing service commitments does Spectrum describe for former Cox customers?
Spectrum states that customers in former Cox markets will benefit from its Customer Commitment, which includes 24/7 customer service, same-day technician dispatch when requested before 5 p.m., and credits for outages longer than two hours, with customer service functions to be fully returned to the U.S. over the next 18 months.