Lumen Boosts AI Network Transformation with Blue Planet’s AI Studio and Agents

Key Terms

low-code technical

Low-code is a way to build software using visual drag-and-drop tools and prebuilt components so people can create applications with little or no hand-coding. For investors, it matters because it can speed product launches, cut development costs and let businesses respond faster to change—like assembling a house from prefabricated rooms rather than laying every brick—while also raising considerations about security, scalability and vendor dependence that affect long-term value.

ai agents technical

AI agents are computer programs designed to perform tasks or make decisions automatically, often by learning from data and adapting to new information. They act like virtual assistants or robots that can handle complex activities without human intervention, which can help businesses and individuals save time and improve efficiency. For investors, AI agents matter because they can enhance decision-making and automate processes that influence markets and financial outcomes.

• Blue Planet AI agents to help automate Lumen’s network operations
• Initial use cases include device model generation and digital network twin applications
• AI agents support Lumen’s success in building an AI-ready network

HANOVER, Md. & DENVER--(BUSINESS WIRE)-- Blue Planet, a division of Ciena (NYSE: CIEN), today announced that Lumen Technologies (NYSE: LUMN) is adopting the company’s AI agents across its network operations to help enhance efficiency and deliver exceptional customer experiences. As part of its strategy to build the trusted network for AI, Lumen will use Blue Planet AI Studio, an operations support system (OSS)-native platform, to build, manage, and run AI agents across multiple network domains to drive faster, context-aware outcomes.

“Across our enterprise operations, we’re using AI to digitize and automate core processes, eliminate legacy complexity, boost agility and speed, and free our teams to focus on higher‑value innovation that improves the customer experience,” said Kye Prigg, Chief Commercial Operations Officer, Lumen Technologies. “Blue Planet AI Studio is helping Lumen introduce AI-driven capabilities into our OSS environment across real-world workflows, enabling the creation of AI agents to help streamline operational tasks and reduce costs.”

Using Blue Planet AI Studio, Lumen expects to drive outcomes such as significantly reducing the time needed to model hundreds of devices, automate data discovery and migration, streamline resource reconciliation across their network inventory and other use cases related to network management. Lumen also plans to leverage agentic AI in its digital network twin operations model to help provide proactive, real-time insights across its network.

“Blue Planet AI Studio is purpose-built to support the automation of complex workflows, unlock deeper operational insights, and accelerate the journey toward fully autonomous networks,” said Joe Cumello, Senior Vice President and General Manager, Blue Planet. “Our close collaboration with the Lumen team is helping drive the modernization of its network while enabling the adoption of advanced AI agents to establish a robust AI-ready network foundation.”

Blue Planet AI Studio provides a low-code, OSS-native environment that enables network operations teams to build and operationalize AI agents directly within OSS workflows. By combining AI agents with contextual OSS data, the platform supports more intelligent, closed-loop operational workflows as Lumen continues its journey toward greater network autonomy. AI Studio also includes Blue Planet’s pre-built, OSS-focused AI agents designed to address common network operations use cases, helping teams accelerate adoption while maintaining operational control.

About Lumen Technologies

Lumen is unleashing the world's digital potential. We ignite business growth by connecting people, data, and applications – quickly, securely, and effortlessly. As the trusted network for AI, Lumen uses the scale of our network to help companies realize AI's full potential. From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers' needs today and as they build for tomorrow. For additional news and insights visit news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

About Blue Planet

Blue Planet empowers communications service providers (CSPs) to be more software-driven, digital businesses with the industry’s first truly cloud-native operations support systems (OSS) platform. The Blue Planet intelligent automation portfolio helps CSPs automate network and service operations to speed the introduction of new services across any network domain or vendor. A division of Ciena and a key provider for many of the world’s leading CSPs, Blue Planet brings unparalleled expertise in accelerating digital transformation. For updates on Blue Planet, visit www.blueplanet.com.

Note to Ciena Investors

You are encouraged to review the Investors section of our website, where we routinely post press releases, SEC filings, recent news, financial results, and other announcements. From time to time we exclusively post material information to this website along with other disclosure channels that we use. This press release contains certain forward-looking statements that are based on our current expectations, forecasts, information and assumptions. These statements involve inherent risks and uncertainties. Actual results or outcomes may differ materially from those stated or implied, because of risks and uncertainties, including those detailed in our most recent annual and quarterly reports filed with the SEC. Forward-looking statements include statements regarding our expectations, beliefs, intentions or strategies and can be identified by words such as "anticipate," "believe," "could," "estimate," "expect," "intend," "may," "should," "will," and "would" or similar words. Ciena assumes no obligation to update the information included in this press release, whether as a result of new information, future events or otherwise.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260219094794/en/

Press Contacts:

Jamie Moody

Ciena Corporation

+1 (214) 995-8035

pr@ciena.com

Courtney Morton

Lumen Technologies

801-238-0228

courtney.morton@lumen.com

Investor Contact:

Gregg Lampf

Ciena Corporation

+1 (410) 694-5700

ir@ciena.com

Source: Ciena Corporation