Consumers Energy Alerts Customers to Be on Guard Against New Scam that Demands Immediate Payment
Consumers Energy (NYSE:CMS) has issued an urgent warning to Michigan customers about an ongoing scam targeting their service users. The company reports that scammers are making phone calls and sending emails demanding immediate payments while threatening service disconnection. Jim Beechey, the company's vice president of IT and security, emphasized that these criminals are using sophisticated tactics including spoofing company phone numbers and requesting payments through prepaid debit or gift cards.
The utility provider, which serves 6.8 million residents across Michigan's Lower Peninsula, advises customers to verify all payment requests through their official channels and never share credit card information over the phone. Affected customers who have made payments to potential scammers are urged to contact Consumers Energy at 800-477-5050.
Consumers Energy (NYSE:CMS) ha lanciato un avviso urgente ai clienti del Michigan riguardo a una truffa in corso che prende di mira gli utenti dei suoi servizi. L’azienda riferisce che i truffatori chiamano e inviano email chiedendo pagamenti immediati e minacciando la sospensione del servizio. Jim Beechey, vicepresidente IT e sicurezza, ha sottolineato che i criminali utilizzano tattiche sofisticate, tra cui lo spoofing dei numeri telefonici dell’azienda e la richiesta di pagamenti tramite carte prepagate o buoni regalo.
Il fornitore di servizi, che serve 6,8 milioni di residenti nella Penisola inferiore del Michigan, consiglia ai clienti di verificare qualsiasi richiesta di pagamento attraverso i canali ufficiali e di non comunicare mai i dati della carta di credito al telefono. I clienti che hanno effettuato pagamenti a sospetti truffatori sono invitati a contattare Consumers Energy al 800-477-5050.
Consumers Energy (NYSE:CMS) ha emitido una advertencia urgente a los clientes de Michigan sobre una estafa en curso dirigida a sus usuarios. La compañía informa que los estafadores realizan llamadas y envían correos electrónicos exigiendo pagos inmediatos y amenazando con cortar el servicio. Jim Beechey, vicepresidente de TI y seguridad, enfatizó que estos delincuentes usan tácticas sofisticadas, incluido el spoofing de los números de la empresa y la solicitud de pagos mediante tarjetas prepago o tarjetas regalo.
El proveedor, que atiende a 6,8 millones de residentes en la Península Inferior de Michigan, aconseja a los clientes verificar todas las solicitudes de pago a través de los canales oficiales y no compartir nunca la información de la tarjeta de crédito por teléfono. Los clientes que hayan efectuado pagos a posibles estafadores deben comunicarse con Consumers Energy al 800-477-5050.
Consumers Energy (NYSE:CMS)가 미시간 고객들에게 계속되고 있는 사기에 대해 긴급 경고를 발령했습니다. 회사에 따르면 사기범들이 전화와 이메일을 통해 즉시 결제를 요구하며 서비스 중단을 위협하고 있습니다. 회사의 IT·보안 부사장 Jim Beechey는 사기범들이 회사 전화번호를 스푸핑하고 선불 직불카드나 기프트카드로 결제를 요구하는 등 정교한 수법을 사용하고 있다고 밝혔습니다.
미시간 하부 반도 지역의 680만 명 이상의 주민에게 서비스를 제공하는 이 공익사업자는 모든 결제 요청을 공식 채널을 통해 확인하고 전화로 신용카드 정보를 절대 공유하지 말 것을 권고합니다. 사기 가능성이 있는 곳에 결제를 한 고객은 800-477-5050으로 Consumers Energy에 연락해 달라고 촉구했습니다.
Consumers Energy (NYSE:CMS) a lancé un avertissement urgent à ses clients du Michigan au sujet d’une arnaque en cours visant ses usagers. La société indique que des escrocs passent des appels et envoient des courriels exigeant des paiements immédiats en menaçant de couper le service. Jim Beechey, vice‑président informatique et sécurité, a précisé que ces criminels utilisent des techniques sophistiquées, notamment le spoofing des numéros de l’entreprise et la demande de paiements via cartes prépayées ou cartes-cadeaux.
Le fournisseur, qui dessert 6,8 millions de résidents de la Lower Peninsula du Michigan, conseille aux clients de vérifier toute demande de paiement par ses canaux officiels et de ne jamais communiquer leurs coordonnées de carte bancaire par téléphone. Les clients ayant effectué des paiements à d’éventuels escrocs sont priés de contacter Consumers Energy au 800-477-5050.
Consumers Energy (NYSE:CMS) hat eine dringende Warnung an Kunden in Michigan herausgegeben wegen eines laufenden Betrugs, der auf seine Nutzer abzielt. Das Unternehmen berichtet, dass Betrüger Anrufe tätigen und E-Mails senden, in denen sie sofortige Zahlungen fordern und mit der Abschaltung des Dienstes drohen. Jim Beechey, Vizepräsident für IT und Sicherheit, betonte, dass die Kriminellen ausgefeilte Methoden einsetzen, darunter die Spoofing von Firmenrufnummern und die Aufforderung zur Zahlung per Prepaid-Debit- oder Geschenkkarten.
Der Versorger, der 6,8 Millionen Einwohner auf der Lower Peninsula von Michigan versorgt, rät Kunden, Zahlungsaufforderungen über die offiziellen Kanäle zu prüfen und niemals Kreditkartendaten telefonisch weiterzugeben. Kunden, die Zahlungen an mögliche Betrüger geleistet haben, sollten Consumers Energy unter 800-477-5050 kontaktieren.
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"We know most people already are careful not to give their money and personal information to strangers, but we want to make sure they're alert for these criminals who are persistent and determined to con people out of their earnings," said Jim Beechey, Consumers Energy's vice president of information technology and security.
"Consumers Energy looks out for the people we serve. We want to build awareness and encourage people to make sure they're dealing legitimately with us and protecting their security and personal information."
Consumers Energy said customers this week are reporting receiving phone calls and emails from scammers who encourage them to make immediate payments after being threatened with power shut-off. They are spoofing company phone numbers, telling the caller they need to pay a balance immediately, and insisting on using prepaid debit cards or gift cards to make payment.
If you have made a payment and think you were the victim of a scam, call 800-477-5050, and Consumers Energy will collect details. If you did not make a payment, file a police report with local law enforcement.
Beechey offered the following advice for people to protect themselves:
- Consumers Energy does not demand specific methods to pay bills, such as prepaid debit cards. Go to ConsumersEnergy.com/waystopay to see how you can pay your bill.
- Consumers Energy never asks for your credit card information over the phone, and instead will transfer you to a secure system for payments.
- Call Consumers Energy's toll-free number, 800-477-5050, or go to ConsumersEnergy.com if you need to interact with us.
- If someone is asking for personal information and says they're from Consumers Energy, hang up and call 800-477-5050.
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For more information about Consumers Energy, go to ConsumersEnergy.com.
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SOURCE Consumers Energy
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