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Consumers Energy Provides Assistance to Help Michigan's Seniors Stay Safe and Warm This Winter

Consumers Energy (NYSE:CMS) announced assistance and safeguards for Michigan residents age 65 and older ahead of winter on Dec. 9, 2025.

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Consumers Energy (NYSE:CMS) announced assistance and safeguards for Michigan residents age 65 and older ahead of winter on Dec. 9, 2025. Key programs include a $4 monthly electric bill credit for seniors at their primary residence, a Winter Protection Plan (enrollment Nov–Mar) that prevents winter shut-offs and high payment demands, and an 18-month Shut-Off Protection Plan available year-round for seniors. The company updated its assistance webpages and said it provided $7 million this year to help qualifying electric and gas customers. Customers can call 800-477-5050 or 2-1-1 for help and visit ConsumersEnergy.com/Assistance for details.

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Argus Dec 9 session
-0.13% close to close 0.7x rel. volume Open Argus
Details

News Market Reaction – CMS

On Dec 9, the day this news came out, CMS closed 0.13% below the previous close.

Data tracked by StockTitan Argus for the Dec 9 session.

Key Figures

Senior bill credit: $4 per month Customer assistance funding: $7 million Senior eligibility age: 65 years and older +5 more
Senior bill credit
$4 per month
Monthly electric bill credit for eligible seniors at primary residence
Customer assistance funding
$7 million
Provided in 2025 to help electric and natural gas customers with bills
Senior eligibility age
65 years and older
Threshold for senior-focused credits and protection plans
Shut-Off Protection Plan length
18 months
Protection from shut-off available to seniors age 65 and older
Winter Protection enrollment window
November–March
Enrollment period for Winter Protection Plan
Residents served
6.8 million
Michigan residents receiving natural gas and/or electricity from Consumers Energy
State population reference
10 million
Total Michigan residents referenced in article
Service counties
68 counties
Lower Peninsula counties served by Consumers Energy

Historical Context

5 past events · Latest: Nov 14
5 events
  1. Nov 14

    Preferred dividend

    24h Move
    +0.0%

    Declared quarterly dividend on 4.200% Cumulative Redeemable Perpetual Preferred Stock.

  2. Nov 14

    Preferred dividend

    24h Move
    +0.0%

    Consumers Energy board set quarterly dividend on $4.50 preferred stock.

  3. Nov 04

    Debt financing

    24h Move
    +0.6%

    Priced upsized $850M 3.125% convertible senior notes due 2031 to refinance debt.

  4. Nov 03

    Proposed offering

    24h Move
    -1.4%

    Announced proposed $750M convertible senior notes due 2031 for refinancing and general use.

  5. Oct 30

    Earnings & guidance

    24h Move
    +1.3%

    Reported stronger Q3 results and raised 2025 adjusted EPS guidance with 2026 outlook.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

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People 65 and Older Eligible for Bill Credits, Shut-Off Protection

JACKSON, Mich., Dec. 9, 2025 /PRNewswire/ -- As Michigan prepares for another cold winter, Consumers Energy is highlighting energy bill assistance and safeguards for seniors. Those include shut-off protection and $4 monthly electric bill credits that are available to most households headed by someone age 65 or older.

"Consumers Energy is committed to serving all of our customers, including ensuring that our seniors are using all resources that keep them safe and comfortable in their homes," said Brian Lewis, Consumers Energy's executive director of customer service and programs. "We hope to spread the word that Consumers Energy can help our friends and neighbors, no matter their needs."

Consumers Energy recently updated its energy assistance webpage to help customers better understand their options to help pay their energy bills. Specifically, the company offers help for people 65 and older:

  • Senior citizen bill credits – Seniors can receive a $4 monthly credit on electric bills at their primary residence. The credit cannot be combined with the Low-Income Assistance Credit or Residential Income Assistance. If there's an issue with receiving the credit, please confirm your birthday is correctly submitted by calling 800-477-5050.
  • Winter Protection Plan – The plan protects people 65 and older against shut-off and high payments during the wintertime. Enrollment runs from November through March.
  • Shut-Off Protection Plan – The 18-month protection from shut-off plan is available to seniors age 65 and older. Enrollment is year-round.

Consumers Energy offers assistance and connections to resources through an array of programs. Customers can learn more at ConsumersEnergy.com/Assistance. People can also learn about ways to save on their energy bills at ConsumersEnergy.com/Winter.

Consumers Energy this year has provided $7 million to help electric and natural gas customers who qualify to receive help with bills. Anyone who needs assistance with their energy bills can also call 2-1-1, a free resource that connects people with nonprofit organizations.

Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. We are committed to delivering reliable and affordable energy to our customers 24/7.

Learn more at ConsumersEnergy.com.

 

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

Who qualifies for the Consumers Energy $4 monthly senior electric bill credit (CMS) announced Dec. 9, 2025?

Households with a primary resident age 65 or older qualify for the $4 monthly electric credit; it cannot be combined with other low-income credits.

What are the enrollment dates for Consumers Energy's Winter Protection Plan for seniors (CMS)?

The Winter Protection Plan enrollment runs from November through March and protects eligible seniors from winter shut-offs and high payment demands.

How long is Consumers Energy's Shut-Off Protection Plan for people 65 and older (CMS)?

The Shut-Off Protection Plan for seniors provides 18 months of protection from shut-off and is available for year-round enrollment.

How much emergency assistance did Consumers Energy provide to customers in 2025 (CMS)?

Consumers Energy said it provided $7 million this year to help qualifying electric and natural gas customers with bills.

How can Michigan seniors contact Consumers Energy to confirm eligibility for the senior credit (CMS)?

Seniors can call 800-477-5050 to confirm their birthday information and eligibility for the credit, or visit ConsumersEnergy.com/Assistance.

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