Health Net Providing Special Assistance to Members Affected by the Atmospheric Rivers Due to the "2025 Late December Storms" in Los Angeles, Orange, Riverside, San Bernardino, San Diego, and Shasta Counties

Rhea-AI Summary

Health Net (NYSE: CNC) is providing special assistance to members affected by the atmospheric rivers and the "2025 late December storms" after a state of emergency was declared in Los Angeles, Orange, Riverside, San Bernardino, San Diego, and Shasta counties on Dec. 29–30, 2025.

Key member supports include: emergency prescription supplies from the original pharmacy during the emergency; a member assistance line at 1-800-400-8987; 24/7 behavioral health crisis support at 1-800-675-6110 (TTY: 711); and no-cost telehealth access when primary care is unreachable. Providers can call 1-800-641-7761 for emergency refill rules, faster approvals, and out-of-network authorizations.

Argus Dec 30 session

+0.98% close to close Open Argus

Details

News Market Reaction – CNC

On Dec 30, the first trading day after this news, CNC closed 0.98% above the previous close.

Data tracked by StockTitan Argus for the Dec 30 session.

Market Context

This announcement focuses on maintaining care continuity during the California storms, including eme...

Analysis

This announcement focuses on maintaining care continuity during the California storms, including emergency prescription refills, 24/7 behavioral health support, and no-cost telehealth access. It follows recent CNC initiatives around disaster response and community health. Investors may monitor how such programs affect utilization patterns and costs against the backdrop of prior financial reports, including Q3 revenue of $49.690 billion and a goodwill impairment of $6.723 billion.

Key Figures

Crisis line availability: 24 hours a day, seven days a week

Crisis line availability

24 hours a day, seven days a week

Behavioral health crisis support access window

Historical Context

5 past events · Latest: Dec 17

5 events

1. Dec 17

   Preventive care PSA

   24h Move

   -0.3%

   PSA with Tampa Bay Buccaneers promoting preventive care and screenings.

2. Dec 17

   Community partnership

   24h Move

   -0.3%

   Sunshine Health partners with women athletes to promote health awareness in Florida.

3. Dec 11

   Emergency assistance

   24h Move

   +4.6%

   Health Net aid for Pack Fire victims, easing access to meds, telehealth, and care.

4. Dec 02

   Foodbank funding

   24h Move

   +2.4%

   $1.15M Meridian grant to expand Foodbank mobile pantry and health services.

5. Nov 26

   Food insecurity aid

   24h Move

   -0.5%

   Over $1.4M in investments to address food insecurity amid SNAP disruptions.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

state of emergency, telehealth, out-of-network

3 terms

state of emergency regulatory

"In response to Gov. Gavin Newsom's declared state of emergency in Los Angeles..."

A state of emergency is an official government declaration that allows authorities to use special powers and change normal rules to respond to a crisis, such as natural disasters, public health threats, or civil unrest. For investors it matters because those powers can alter business operations, supply chains, travel, trade and legal protections—like a landlord temporarily changing building rules during a major problem—affecting revenue, costs and market confidence.

telehealth medical

"Health Net provides access to telehealth services at no cost."

Telehealth is the delivery of healthcare services and consultations remotely using video calls, phone, text messaging, or connected devices to monitor and transmit medical information. It matters to investors because it can reshape how patients access care, lower costs, and create new revenue streams or risks for healthcare providers, insurers and technology companies—similar to how online banking changed financial services—while also exposing businesses to reimbursement and regulatory shifts.

out-of-network financial

"Approval for out-of-network treatments when in-network resources are unavailable."

Out-of-network describes a healthcare provider or service that does not have a payment agreement with a patient’s health insurer, so the insurer may cover less of the cost or none at all and the patient can face higher bills. For investors, out-of-network status influences how much hospitals, clinics and insurers collect, affects patient choice and volume, and creates revenue uncertainty and regulatory risk—like buying from a store that doesn’t accept your discount card, which can be pricier and less predictable.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Health Net Assisting Members During State of Emergency

SACRAMENTO, Calif., Dec. 29, 2025 /PRNewswire/ -- In response to Gov. Gavin Newsom's declared state of emergency in Los Angeles, Orange, Riverside, San Bernardino, San Diego, and Shasta Counties, Health Net, one of California's most experienced Medi-Cal managed care health plans and company of Centene Corporation (NYSE: CNC), is providing special assistance to members affected by the atmospheric rivers due to the 2025 late December storms. Health Net is committed to ensuring its members have uninterrupted access to essential prescription medications, critical Health Net information and healthcare services.

Prescription Information

• During the duration of the State of Emergency, members in Los Angeles, Orange, Riverside, San Bernardino, San Diego, and Shasta Counties affected by the atmospheric rivers due to the "2025 late December storms" can obtain an emergency supply of medication from the drug store where they originally filled their prescription.
• If a member's drug store is closed, they can call Health Net at 1-800-400-8987 for assistance.

Help with Coping
Health Net members have access to Health Net Behavioral Health Services for coping support including referrals to mental health counselors, local services and phone consultations. These services support members coping with grief, stress or trauma related to the Palisades Fire and windstorm conditions. Health Net Behavioral Health is available for crisis support 24 hours a day, seven days a week at 1-800-675-6110 (TTY: 711).

Video Medical Appointments
If members cannot reach their primary care provider during a declared State of Emergency, Health Net provides access to telehealth services at no cost. To make an appointment, members can refer to their Health Net ID card for more information on accessing telehealth services. Members can also find this information by registering with and logging on to HealthNet.com.

Information for Healthcare Providers

Doctors and nurse practitioners can call Health Net at 1-800-641-7761 for help with:

• Emergency prescription refill guidelines.
• Escalating approvals to reduce approval turnaround times.
• Approval for out-of-network treatments when in-network resources are unavailable.

Other Important Information
Depending on how long the members need additional assistance, Health Net may take additional steps to ensure its members have access to necessary healthcare services.

About Health Net 
Founded in California more than 45 years ago, Health Net, LLC ("Health Net"), a company of Centene Corporation, believes that every person deserves a safety net for their health, regardless of age, income, employment status or current state of health. Today, we provide health plans for individuals, families, businesses of every size and people who qualify for Medi-Cal or Medicare. With more than 118,000 of our network providers, Health Net serves more than three million members across the state. We also offer access to substance abuse programs, behavioral health services and managed healthcare products related to prescription drugs. We make these health plans and services available through Health Net and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance Company and Health Net Community Solutions, Inc. These entities are wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a leading healthcare enterprise committed to transforming the health of the communities we serve, one person at a time. Health Net and Centene Corporation employ more than 5,700 people in California who work at one of five regional Talent Hub offices. For more information, visit www.HealthNet.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/health-net-providing-special-assistance-to-members-affected-by-the-atmospheric-rivers-due-to-the-2025-late-december-storms-in-los-angeles-orange-riverside-san-bernardino-san-diego-and-shasta-counties-302650400.html

SOURCE Health Net

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What emergency prescription help is Health Net (CNC) offering to members in the Dec. 2025 storms?

Members in affected counties can obtain an emergency supply of medication from the pharmacy where they originally filled their prescription during the State of Emergency.

How can Health Net members in Los Angeles and San Diego access behavioral health support after the 2025 late December storms?

Behavioral health and crisis support are available 24/7 at 1-800-675-6110 (TTY: 711) for referrals, counseling, and phone consultations.

What telehealth options does Health Net (CNC) provide for members during the Dec. 2025 state of emergency?

If members cannot reach their primary care provider, Health Net offers no-cost telehealth appointments; members should check their Health Net ID card or register at HealthNet.com.

Which phone number should healthcare providers call for emergency refill and authorization help from Health Net (CNC)?

Providers can call 1-800-641-7761 for emergency prescription refill guidance, expedited approvals, and out-of-network authorizations when in-network care is unavailable.

Who should Health Net members call if their usual pharmacy is closed during the 2025 late December storms?

Members whose pharmacies are closed can call Health Net at 1-800-400-8987 for assistance obtaining emergency medication supplies.