Health Net Providing Special Assistance to Members and Providers Affected by Gann Fire in Calaveras County

Rhea-AI Summary

Health Net, a Centene (NYSE: CNC) company, announced special assistance for Medi-Cal members and healthcare providers affected by the Gann Fire in Calaveras County, following California’s State of Emergency declaration. The company is focused on maintaining access to prescriptions, behavioral health, telehealth and key medical services during the emergency.

Impacted members can obtain emergency medication refills, including at out-of-network pharmacies with suspended refill limits, and access 24/7 behavioral health crisis support. Health Net also provides no-cost telehealth visits when primary care is unavailable and directs members to 2-1-1 for social services. For providers, Health Net is extending notification grace periods, waiving prior authorization while keeping notifications, approving out-of-network services when needed, authorizing replacement medical equipment, and accepting updated clinical documentation, with ongoing updates available at HealthNet.com.

Market Context

The platform's recent history included a 4.56% 24-hour gain after a disaster-relief announcement. Ag...

Analysis

The platform's recent history included a 4.56% 24-hour gain after a disaster-relief announcement. Against that precedent, this assistance update can be assessed alongside insider Net Selling and low short positioning.

Key Figures

Crisis support availability: 24 hours a day, 7 days a week

1 metrics

Crisis support availability 24 hours a day, 7 days a week Behavioral health services for affected members

Historical Context

5 past events · Latest: Aug 05 (Positive)

Pattern 5 events

Date	Event	Sentiment	24h Move	Catalyst
Aug 05	Disaster relief investment	Positive	+4.6%	Centene entities announced a $350,000 investment supporting flood relief across Texas.
Jul 28	Second-quarter earnings	Positive	-0.3%	Second-quarter results included raised guidance and improved health benefits and expense ratios.
Jul 28	Board leadership change	Neutral	-0.3%	Kenneth Burdick retired and Paul Diaz joined Centene's board effective July 28.
Jul 10	Earnings call scheduling	Neutral	-0.4%	Centene scheduled release of second-quarter results and an earnings conference call.
Jul 09	Medicaid contract award	Positive	+0.8%	Meridian retained a four-year Illinois Medicaid managed care contract.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

Recent reactions were mixed: two positive announcements aligned with gains, while three events had negative or nonpositive reactions.

Key Terms

telehealth, durable medical equipment, prior authorization, out-of-network

4 terms

telehealth medical

"Health Net offers telehealth services at no cost."

Telehealth is the delivery of healthcare services and consultations remotely using video calls, phone, text messaging, or connected devices to monitor and transmit medical information. It matters to investors because it can reshape how patients access care, lower costs, and create new revenue streams or risks for healthcare providers, insurers and technology companies—similar to how online banking changed financial services—while also exposing businesses to reimbursement and regulatory shifts.

durable medical equipment medical

"durable medical equipment (DME), medical supplies and home health care services"

Durable medical equipment (DME) includes long-lasting devices used to help people manage health conditions and improve mobility, such as wheelchairs, hospital beds, and oxygen machines. These items are designed to be reused and are often covered by health insurance. For investors, DME represents a steady market because demand remains consistent as populations age and healthcare needs grow.

prior authorization medical

"Waive prior authorization – however, our notification requirement will remain in effect"

Prior authorization is a process where a health insurance company requires approval before covering certain medical services or medications. It functions like a pre-approval step, ensuring that the treatment is necessary and appropriate before expenses are paid. For investors, understanding prior authorization is important because delays or denials can impact healthcare costs, provider operations, and the financial stability of related companies.

out-of-network financial

"Authorize out-of-network services if a contracting provider or facility becomes unavailable"

Out-of-network describes a healthcare provider or service that does not have a payment agreement with a patient’s health insurer, so the insurer may cover less of the cost or none at all and the patient can face higher bills. For investors, out-of-network status influences how much hospitals, clinics and insurers collect, affects patient choice and volume, and creates revenue uncertainty and regulatory risk—like buying from a store that doesn’t accept your discount card, which can be pricier and less predictable.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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SACRAMENTO, Calif., Aug. 11, 2026 /PRNewswire/ -- Following Gov. Newsom's declaration of a State of Emergency in Calaveras County, Health Net, one of California's most experienced Medi-Cal managed care health plans and company of Centene Corporation (NYSE: CNC), is taking immediate action to support those affected by the Gann Fire. The company's priority is ensuring both its members and healthcare providers have the resources they need during this critical time.

Member Prescription Information

During a declared State of Emergency, impacted members have two options to secure an emergency supply of their medications:

1. Members can fill their prescription at the original pharmacy if it is open.
   
   
2. If the original pharmacy is not open, members can call Health Net at 1-800-400-8987. We will suspend refill limitations so they can get their prescriptions at an out-of-network pharmacy.

Coping Support for Members 

Members can call Health Net Behavioral Health Services for crisis support 24 hours a day, seven days a week by calling 1-800-400-8987 (TTY: 711). This includes:

• Support to help them deal with grief, stress or trauma
• Referrals to mental health counselors, local services and telephone consultations

Members: Video Medical Appointments

If members cannot reach their primary care provider during a declared State of Emergency, Health Net offers telehealth services at no cost. Members can find appointment instructions in two places:

1. On the back of their Health Net ID card
2. On HealthNet.com after registering and signing in

Access to Social Services

To connect with local community resources, members can call 2-1-1 or visit 211.org for help with:

• Emergency shelter, food and transportation
• Social services and financial assistance
• Legal guidance from verified agencies

Information for Healthcare Providers

During a declared State of Emergency, doctors and nurse practitioners may call Health Net at 1-800-641-7761 for assistance. To support these participating providers in affected areas, Health Net will:

• Extend grace periods for notifications, beginning on the admission date, for acute services, post-acute care, durable medical equipment (DME), medical supplies and home health care services
• Waive prior authorization – however, our notification requirement will remain in effect despite relaxed deadlines

In addition, Health Net will:

• Authorize out-of-network services if a contracting provider or facility becomes unavailable
• Grant post-admission notification approvals for impacted facilities.
• Accept updated clinical documentation for continued-stay reviews.
• Authorize the replacement of medical equipment or supplies.
• Suspend prescription refill limitations for impacted enrollees

Ongoing Support & Updates

As the situation evolves, Health Net may take further action to support members and providers. For the latest updates, visit HealthNet.com.

About Health Net  
Founded in California more than 45 years ago, Health Net, a company of Centene Corporation, believes that every person deserves a safety net for their health, regardless of age, income, employment status or current state of health. Today, we provide health plans for individuals, families, businesses of every size and people who qualify for Medi-Cal or Medicare. With more than 117,000 of our network providers, Health Net serves more than three million members across the state. We also offer access to substance abuse programs, behavioral health services, employee assistance programs and managed healthcare products related to prescription drugs. We make these health plans and services available through Health Net, LLC and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance Company and Health Net Community Solutions, Inc. These entities are wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a leading healthcare enterprise committed to transforming the health of the communities we serve, one person at a time. Health Net and Centene employ more than 5,700 people in California who work at one of five regional Talent Hub offices. For more information, visit www.HealthNet.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/health-net-providing-special-assistance-to-members-and-providers-affected-by-gann-fire-in-calaveras-county-302848785.html

SOURCE Health Net, LLC

FAQ

What emergency support is Health Net (CNC) providing during the Gann Fire in Calaveras County?

Health Net is offering emergency access to prescriptions, behavioral health crisis support, telehealth visits and flexible provider authorizations. According to Health Net, these measures help members and providers maintain continuity of care during the Calaveras County State of Emergency caused by the Gann Fire.

How can Health Net members affected by the Gann Fire get emergency prescription refills?

Impacted members can refill at their original pharmacy if open or call 1-800-400-8987 to use an out-of-network pharmacy. According to Health Net, refill limitations will be suspended for affected enrollees during the declared State of Emergency in Calaveras County.

What behavioral health and coping support does Health Net offer members during the Gann Fire emergency?

Health Net offers 24/7 crisis support through Behavioral Health Services at 1-800-400-8987 (TTY: 711). According to Health Net, members can receive help with grief, stress and trauma, plus referrals to mental health counselors, local services and telephone consultations during the State of Emergency.

Are telehealth visits free for Health Net members during the Gann Fire State of Emergency?

Yes, Health Net offers telehealth services at no cost when members cannot reach their primary care provider. According to Health Net, instructions for scheduling video medical appointments are printed on members’ ID cards and available after registering and signing in at HealthNet.com.

How can Health Net members find social services like shelter and food during the Gann Fire?

Members can call 2-1-1 or visit 211.org to connect with local resources. According to Health Net, 2-1-1 helps with emergency shelter, food, transportation, social services, financial assistance and legal guidance from verified agencies for those impacted by the Gann Fire in Calaveras County.

What assistance is Health Net offering healthcare providers in areas affected by the Gann Fire?

During the State of Emergency, providers can call 1-800-641-7761 for support. According to Health Net, it will extend notification grace periods, waive prior authorization, authorize out-of-network services, approve post-admission notifications, accept updated documentation and authorize replacement medical equipment and supplies.

Where can Health Net (NYSE: CNC) members and providers get ongoing updates about Gann Fire assistance?

Members and providers can visit HealthNet.com for the latest information on emergency assistance programs. According to Health Net, additional actions may be taken as the Gann Fire situation evolves, so checking the website helps stakeholders stay informed about current support options.