'Ohana Health Plan and Hope Services Hawaii Launch Residential Program for Integrated Clinical Care

Rhea-AI Summary

'Ohana Health Plan, a Centene (NYSE: CNC) company, has partnered with Hope Services Hawaii to launch a first-of-its-kind residential program for integrated clinical care in Hilo, Hawaii. The program features a six-bed facility exclusively for 'Ohana members experiencing homelessness with complex behavioral and medical needs.

The program provides comprehensive care including behavioral health case management, licensed BH clinician services, APRN medication management, and housing case managers. Members receive integrated, sustained clinical care and case management during an average one-year stay. The facility is located on County of Hawaii property, leased to Hope Services.

This innovative model aims to reduce emergency room visits and inpatient care expenses while improving overall health outcomes by providing concentrated access to care for vulnerable members.

Positive

• First-of-its-kind partnership addressing critical housing and healthcare needs
• Expected reduction in emergency room and inpatient care expenses
• Comprehensive integrated care model with multiple specialized services

Negative

• None.

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First-of-its-kind health plan and housing agency partnership in Hawaii offers transitional housing and structured support for its most vulnerable members experiencing homelessness

HILO, Hawaii, Jan. 14, 2025 /PRNewswire/ -- 'Ohana Health Plan, a leading provider of government-sponsored managed care services in Hawaii and a Centene Corporation company (NYSE: CNC), in partnership with Hope Services Hawaii, Hawaii Island's largest nonprofit homeless services provider, held a grand opening and blessing for a brand-new residential program for integrated clinical care. The program addresses a critical gap in housing support for 'Ohana's highest acuity members experiencing homelessness, who also have behavioral health needs often combined with medical needs that are too complex for traditional subsidized housing.

The six-bed, Hilo-based home is reserved exclusively for 'Ohana Health Plan members and provides integrated, sustained clinical care and case management for an average one-year stay. The property is owned by the County of Hawaii, which has an existing lease with Hope Services to provide emergency shelter for individuals experiencing homelessness.

The treatment-based residential program provides:

• Behavioral health (BH) case management
• Licensed BH clinician for therapy and psychosocial rehabilitation groups
• Advanced Practice Registered Nurse (APRN) for medication management
• Housing case managers
• Multi-disciplinary team working with health coordination for comprehensive care

This model of concentrated access to care is expected to significantly reduce sudden and serious health problems that require immediate attention, thereby reducing acute emergency room or inpatient care expenses, and improving overall behavioral and physical health outcomes.

"At 'Ohana Health Plan, we know that housing is healthcare, and we are committed to addressing housing through healthcare," said Scott Sivik, plan president and chief executive officer of 'Ohana Health Plan. "Our integrated care hub extends the continuum of care by allowing our most vulnerable members to recover and receive care in a safe environment. We couldn't have asked for a better partner in Hope Services Hawaii to help us further our mission of transforming the health of the communities we serve, one person at a time."

"Everyone deserves a safe place to call home, and this partnership with 'Ohana Health Plan is another step toward that vision," said Brandee Menino, chief executive officer of Hope Services Hawaii. "We also want to mahalo the County of Hawaii for their partnership, which is an invaluable resource for us to be able to make this happen. This innovative program represents what's possible when we come together as a community to care for those who need it most. Together we're giving our most vulnerable neighbors a safe place to heal, rebuild, and find hope for the future."

About 'Ohana Health Plan
'Ohana Health Plan provides government-sponsored managed care services to families – from keiki to kupuna – and individuals with complex medical needs primarily through QUEST (Medicaid), Medicare Advantage (Wellcare), and Medicare Prescription Drug Plans (Wellcare) across the state. 'Ohana Health Plan is a Centene Corporation company, a leading healthcare enterprise committed to helping people live healthier lives. For more information, please visit www.ohanahealthplan.com.

About Hope Services Hawaii
Hope Services Hawaii, Inc. is a nonprofit affiliate organization of the Roman Catholic Church in the State of Hawaii. It works to make homelessness rare, brief, and nonrecurring on Hawaii Island. Hope operates seven shelters with 168 beds across the island, in addition to outreach, street medicine, behavioral health, housing, prevention, diversion, case management, and more.

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SOURCE 'Ohana Health Plan

FAQ

What services does the new 'Ohana Health Plan residential program in Hilo offer?

The program offers behavioral health case management, licensed BH clinician therapy, APRN medication management, housing case managers, and multi-disciplinary team coordination for comprehensive care.

How long can patients stay in the 'Ohana Health Plan's new residential facility?

Patients can stay for an average of one year in the facility.

How many beds does the new 'Ohana Health Plan residential facility have?

The Hilo-based facility has six beds reserved exclusively for 'Ohana Health Plan members.

What is the main goal of CNC's 'Ohana Health Plan residential program?

The main goal is to reduce emergency room visits and inpatient care expenses while improving behavioral and physical health outcomes for vulnerable members experiencing homelessness.

Who owns the property where the new 'Ohana Health Plan facility is located?

The property is owned by the County of Hawaii and is leased to Hope Services Hawaii.