Superior HealthPlan Launches New Assessment to Help Texans Find Community Support

Rhea-AI Summary

Superior HealthPlan, a leading managed care organization in Texas and a Centene company (NYSE: CNC), has launched a new screening tool to help Texans access community resources more easily. The assessment, introduced on September 1, 2024, measures non-medical drivers of health and aims to connect members with support for transportation, housing, food, education, and other factors impacting overall well-being.

The screening is now part of a health risk assessment for members with complex care needs. After completion, Superior HealthPlan employees assist members in finding community resources through superiorhealthplan.findhelp.com, an online portal available to all Texans seeking free or reduced-cost services.

Since January 2024, over 800 Superior HealthPlan members have found support through the FindHelp platform, nearly tripling the number from 2023. The new assessment is expected to significantly increase the utilization of this online resource, demonstrating Superior HealthPlan's commitment to addressing barriers to care and improving members' lives through local healthcare solutions.

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The new approach will link more members to local services that address barriers to care such as lack of transportation, housing, and food.

AUSTIN, Texas, Sept. 24, 2024 /PRNewswire/ -- Superior HealthPlan ("Superior"), a leading managed care organization in Texas and a company of Centene Corporation (NYSE: CNC), launched a new screening tool this month to help Texans more easily access community resources. The assessment, which will measure barriers to healthcare known as non-medical drivers of health, is aimed at connecting members with transportation, housing, food, education, and other support that can impact their overall well-being.

"This screening will be conducted by our clinical team so they can identify a member's immediate needs and where to find support as soon as possible," said Dr. Susan Mills, senior vice president of population health and clinical outcomes at Superior HealthPlan. "Once complete, our team will follow up with the member to ensure they received the services and then incorporate those needs into their overall plan of care."

The screening tool, which launched on September 1, is now part of a health risk assessment that members with complex care needs are already receiving once becoming a Superior HealthPlan member and annually thereafter. After completing the assessment, Superior HealthPlan employees will assist members with finding community resources through superiorhealthplan.findhelp.com, an online portal currently available to any Texan in need of finding free or reduced-cost services including medical care, food, and job training resources.

Since January 2024, more than 800 Superior HealthPlan members have found the support they need through the FindHelp platform, which is on track to nearly triple the number of members who found assistance in 2023. The new assessment is expected to drastically increase the utilization of the online resource.

"This is local healthcare at its best," said Mills. "Because our employees live in the same communities as our members, they're better able to find resources and address barriers to care. We're proud of this new assessment tool because we know it will make an incredible difference in people's lives."

About Superior HealthPlan
Founded in 1999, Superior HealthPlan is a managed care company that delivers quality healthcare throughout Texas. Committed to transforming the health of the community, one person at a time, Superior supports active local involvement in all 254 Texas counties with more than 3,200 employees throughout the state. Superior is a company of Centene Corporation, a leading healthcare enterprise that is committed to helping people live healthier lives. For more information visit www.SuperiorHealthPlan.com.

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SOURCE Superior HealthPlan

FAQ

What new tool has Superior HealthPlan (CNC) launched in Texas?

Superior HealthPlan has launched a new screening tool on September 1, 2024, to help Texans more easily access community resources by measuring non-medical drivers of health and connecting members with support for transportation, housing, food, education, and other factors impacting overall well-being.

How many Superior HealthPlan members have used the FindHelp platform since January 2024?

Since January 2024, more than 800 Superior HealthPlan members have found support through the FindHelp platform, which is on track to nearly triple the number of members who found assistance in 2023.

What is the purpose of Superior HealthPlan's new assessment tool?

The purpose of Superior HealthPlan's new assessment tool is to identify members' immediate needs, connect them with community resources, and incorporate those needs into their overall plan of care, addressing barriers to healthcare known as non-medical drivers of health.

When did Superior HealthPlan (CNC) launch the new screening tool?

Superior HealthPlan launched the new screening tool on September 1, 2024, as part of a health risk assessment for members with complex care needs.