Conduent Inc Stock Price, News & Analysis

Conduent (Nasdaq: CNDT) has been recognized as a Leader in the 2024 ISG Customer Experience Services Provider Lens™ report for both U.S. and Europe markets. This marks the fourth consecutive year of leadership recognition across three quadrants: Digital Operations, Intelligent Agent Experience, and Intelligent CX.

The report highlights Conduent's CXNow cloud-based platform, which manages the entire customer journey using AI-driven processes and 24/7 omnichannel experiences. Their CX analytics solutions leverage AI and machine learning for interaction analysis, while their intelligent CX services utilize cognitive AI for automated conversations and personalized experiences across voice, webchats, and texts.

Conduent (CNDT) reported Q3 2024 financial results with revenue of $807M and adjusted revenue of $781M, representing a 13.4% and 6.0% year-over-year decline respectively. The company posted pre-tax income of $159M and adjusted EBITDA margin of 4.1%. During Q3, Conduent completed the sale of its Casualty Claims Solutions business for $224M and used proceeds to prepay $75M in term loans. The company also completed its $75M share repurchase program, buying back 3.9M shares. For FY 2024, Conduent expects adjusted revenue between $3,185M-$3,215M with adjusted EBITDA margin of 3.75%-4.0%.

Conduent (Nasdaq: CNDT) has enhanced its Life@Work Connect Experience Platform by integrating AI solutions from TALON and Jellyvision's ALEX. This integration aims to improve employee understanding of health and wellness benefits, particularly during open enrollment periods. ALEX provides personalized benefits recommendations based on individual circumstances, while TALON's price transparency tool helps employees find cost-effective, high-quality healthcare providers, offering potential savings up to 95% on certain procedures. The enhancement addresses the challenge that 51% of U.S. adults face in understanding their health insurance plans.

Conduent (Nasdaq: CNDT) and AshBritt announced a collaboration to provide emergency services and instant payments for disaster relief. The partnership combines Conduent's payment services expertise, operating in 37 states, with AshBritt's disaster recovery capabilities. Conduent's Rapid Assistance solution enables agencies to deliver funds within minutes through digital payments or chip-enabled prepaid debit cards. AshBritt brings over 200 years of combined management experience in disaster recovery, including debris management and emergency planning. The collaboration aims to enhance disaster response services through rapid fund distribution at AshBritt's community-based facilities.

A new Everest Group survey of 200 CFOs, supported by Conduent (Nasdaq: CNDT), reveals significant benefits of finance and accounting outsourcing through BPO providers. The study shows an average 15% ROI on finance-related outsourcing investments, with highest returns in management reporting (43%), billing (41%), accounts receivable (40%), and capital budgeting (39%).

Key findings indicate that 46% of CFOs prioritize operational efficiency as the most important outcome, while 39% focus on improving business metrics. Notably, 94% of respondents plan to direct outsourcing efforts toward predictive and prescriptive analytics in the next 3-5 years. The research targeted U.S. companies with revenues exceeding $500 million.

Conduent (Nasdaq: CNDT) announced it will release its third-quarter 2024 financial results on Wednesday, November 6, before market open. The company will host a conference call and webcast at 9:00 a.m. ET to discuss the results. Investors can access the call via live audio cast at investor.conduent.com or by calling 877-407-4019 (US) or +1 201-689-8337 (International) using conference ID 13748951. A recording will be available until November 20, 2024, by calling 877-660-6853 with access ID 13748951.

NelsonHall has named Conduent Incorporated (Nasdaq: CNDT) a Leader across all five categories in its 2024 NEAT Report for Healthcare Payer Operational Transformation. Conduent achieved this recognition based on its strong core offerings for government and commercial health plans, including Medicare Advantage, and robust capabilities in automation of enrollment processing and document digitization.

The report highlights Conduent's ability to create value across the health payer value chain, its product roadmap, and strategy for growth. Conduent's solutions address industry challenges such as legacy system modernization, eliminating manual processes, and meeting medical loss ratios. The company processes over one billion healthcare claims annually and partners with 9 of the top 10 U.S. health plans.

Conduent Incorporated (Nasdaq: CNDT) has been chosen by the American Samoa Department of Human and Social Services to modernize the American Samoa Nutrition Assistance Program (ASNAP). The project will convert the current paper voucher system to Electronic Benefits Transfer (EBT) cards for nearly 5,000 recipients by 2024. This upgrade will provide:

1. Enhanced security and convenience for beneficiaries
2. Online portal and mobile app for benefit management
3. Improved reporting capabilities for the department

The modernization aligns with ASNAP's 30th anniversary and eliminates the need for physical benefit collection. Conduent's extensive experience in government payment solutions positions it to meet the needs of both cardholders and retailers effectively.

Conduent (Nasdaq: CNDT) has completed the sale of its Casualty Claims Solutions Business to MedRisk, as part of its strategy to streamline its portfolio and focus on core capabilities. This marks the third divestiture in Conduent's portfolio optimization plan, aimed at improving its balance sheet and advancing its capital allocation strategy. The transaction, initially announced on May 3, 2024, includes the transfer of Conduent's workers' compensation and auto casualty bill review solutions, along with the Strataware product portfolio. Conduent will continue to provide mailroom services for casualty claim clients and will now serve MedRisk as a client. Additional details of the transaction are available in Conduent's 8-K filing with the SEC.