Concentrix Stock Price, News & Analysis

Concentrix (NASDAQ: CNXC) was named a Leader in NelsonHall’s 2025 NEAT research for Transforming Business Operations with GenAI, announced Jan 20, 2026. The recognition cites Concentrix’s iX Hello platform and expertise in CX strategy as drivers of operational transformation. NelsonHall reported measurable client impacts: 10% boost in first-answer accuracy, 15% reduction in agent search time, up to 80% faster task completion, a 57% rise in digital support, and a 30% drop in voice calls.

Concentrix (NASDAQ: CNXC) reported fiscal Q4 and full-year 2025 results for the year ended Nov. 30, 2025. Revenue was $2,552.9M in Q4 (+4.3% YoY) and $9,825.8M for FY25 (+2.2% YoY). GAAP results include a $1,523.3M non-cash goodwill impairment that produced an operating loss of $1,382.4M in Q4 and a FY operating loss of $918.2M. Non-GAAP metrics: Q4 non-GAAP operating income $323.2M, FY25 adjusted EBITDA $1,469.3M, and non-GAAP EPS $11.22 for the year. Cash flow from operations was a record $807.0M and adjusted free cash flow was $626.4M. Returned $258M to shareholders and reduced net debt by $184M. 2026 guidance targets revenue of $10.035B–$10.180B and adjusted free cash flow of $630M–$650M.

Concentrix (NASDAQ: CNXC) will release its fourth quarter and fiscal year 2025 financial results before market open on Tuesday, January 13, 2026.

The company will host a live investor conference call and webcast on Tuesday, January 13, 2026 at 8:30 AM ET to discuss the results, outline the company’s strategy for 2026, and answer analyst questions. The webcast will be available in listen-only mode in the Investor Relations section under “Events and Presentations” at https://ir.concentrix.com/events-and-presentations. A replay will be posted on the website after the call.

Concentrix (NASDAQ: CNXC) on December 22, 2025 introduced a suite of pre-built, emotionally aware Conversational AI Agents for faster AI adoption across customer experience functions.

The starter kit includes four agents — Product Support, Order Status, Appointment Scheduling, and Collections — built on the company’s Agentic Operating Framework and iX Hello platform. Agents claim tone-aware empathy, multilingual and cultural nuance handling, secure ISO-certified standards, and global availability. Nespresso is cited as a partner using Concentrix’s conversational AI to improve B2C and B2B engagement.

Concentrix (NASDAQ: CNXC) announced on December 9, 2025 that its Intelligent Experience (iX) Product Suite achieved multiple AI governance and privacy certifications.

The iX suite was certified under ISO/IEC 42001:2023 (AIMS) with no exceptions, and also met ISO 31700:2023 Privacy by Design and HITRUST AI requirements—placing Concentrix among a select group of organizations holding this combination of standards.

The company said the certifications establish a baseline for responsible, secure, and scalable AI, and aim to give clients greater confidence to adopt AI with transparency and governance.

Concentrix (NASDAQ: CNXC) was named the Highest-Designated Leader in Everest Group’s B2B Sales Services PEAK Matrix® Assessment for 2025, marking the company's second consecutive year in that top spot.

Among 24 service providers evaluated, Concentrix was recognized for AI-powered sales solutions, broad partner ecosystem, Market Adoption, Vision and Strategy, Innovation and Investments, and Delivery Footprint. Key in-house tools cited include Lead Factory for AI-driven lead automation and the iX Hello gen AI platform for virtual sales assistants and coaching.

Concentrix (NASDAQ: CNXC) reported Q3 2025 financial results, with revenue reaching $2.48 billion, up 4.0% year-over-year, exceeding guidance. The company posted net income of $88.1 million and diluted EPS of $1.34, a 436% increase from the previous year.

Key financial metrics include operating income of $147.0 million (5.9% margin) and adjusted EBITDA of $359.2 million (14.5% margin). The company increased its quarterly dividend to $0.36 per share and repurchased 800,000 shares for $42.2 million.

For Q4 2025, Concentrix expects revenue between $2.525-2.550 billion and raised its full-year outlook, projecting revenue of $9.798-9.823 billion. The company plans to return over $240 million to shareholders in fiscal 2025 through dividends and share repurchases.

Concentrix (NASDAQ: CNXC) has launched its Agentic Operating Framework, a comprehensive solution designed to address common AI implementation failures in enterprises. The framework combines consulting capabilities with cutting-edge technologies to transform AI pilots into operational successes.

The solution includes AI readiness assessment, strategy development, brand-aligned language models, and monitoring services. Early success includes helping a North American airline achieve $150M in potential new revenue and $45.8M in cost-saving ROI through automation and CX redesign.

The framework leverages Concentrix's technology-agnostic approach, incorporating strategic partnerships and proprietary iX suite of products to deliver end-to-end AI implementation capabilities.

Concentrix (NASDAQ: CNXC), a global technology and services leader, has achieved a significant milestone by being named both a Leader and Star Performer in Everest Group's Global Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025. This marks the first time the company has received this dual recognition.

The assessment highlights Concentrix's strengths in AI-first innovation, global reach, and deep brand experience expertise. The company's success is attributed to its extensive workforce across global locations, strategic acquisitions, and industry-leading platforms like iX Hello™ and iX Hero™. Everest Group specifically praised Concentrix's ability to combine scale, digital innovation, and commitment to operational excellence in driving next-generation CX transformation.