Concentrix Named a Market Leader in Digital Marketing and Sales Services
Concentrix (NASDAQ: CNXC) has achieved Market Leader status in HFS Research's 2025 Digital Marketing and Sales Services Horizon report. The company earned the highest recognition among 14 global providers for its intelligent transformation services and client results.
Notable achievements include implementing GenAI-powered tools that reduced information search time by over 50% for a Fortune 500 technology provider, and delivering a 190% revenue boost for a global cloud provider through AI-powered lead generation. The company's success is attributed to its design-build-run approach and proprietary AI innovations including Lead Factory, iX Hello™, and Marketing Engagement Platform.
Concentrix (NASDAQ: CNXC) è stata riconosciuta come Market Leader nel rapporto 2025 Digital Marketing and Sales Services Horizon di HFS Research. L'azienda ha ottenuto il massimo riconoscimento tra 14 provider globali per i suoi servizi di trasformazione intelligente e i risultati conseguiti con i clienti.
Tra i risultati più significativi figurano l'implementazione di strumenti potenziati da GenAI che hanno ridotto del oltre 50% i tempi di ricerca delle informazioni per un fornitore tecnologico Fortune 500, e un incremento del 190% dei ricavi per un fornitore cloud globale grazie alla generazione di lead con l'ausilio dell'AI. Il successo dell'azienda è riconducibile al suo approccio design-build-run e alle innovazioni proprietarie in ambito AI, tra cui Lead Factory, iX Hello™ e Marketing Engagement Platform.
Concentrix (NASDAQ: CNXC) ha alcanzado la condición de Market Leader en el informe Horizon 2025 de Digital Marketing and Sales Services de HFS Research. La compañía obtuvo el máximo reconocimiento entre 14 proveedores globales por sus servicios de transformación inteligente y los resultados para sus clientes.
Logros destacados incluyen la implementación de herramientas impulsadas por GenAI que redujeron en más del 50% el tiempo de búsqueda de información para un proveedor tecnológico Fortune 500, y un incremento del 190% en ingresos para un proveedor global de nube mediante generación de leads potenciada por IA. El éxito de la empresa se atribuye a su enfoque design-build-run y a innovaciones propietarias en IA como Lead Factory, iX Hello™ y Marketing Engagement Platform.
Concentrix (NASDAQ: CNXC)가 HFS Research의 2025 Digital Marketing and Sales Services Horizon 보고서에서 마켓 리더(Market Leader) 지위를 획득했습니다. 이 회사는 지능형 전환 서비스와 고객 성과로 14개 글로벌 제공업체 중 최고 평가를 받았습니다.
주목할 만한 성과로는 GenAI 기반 도구를 도입해 포춘 500 기술 업체의 정보 검색 시간을 50% 이상 단축한 사례와, AI 기반 리드 생성으로 글로벌 클라우드 제공업체의 매출을 190% 증가시킨 성과가 있습니다. 회사의 성공은 design-build-run 접근법과 Lead Factory, iX Hello™, Marketing Engagement Platform 등 자체 AI 혁신 덕분입니다.
Concentrix (NASDAQ: CNXC) a obtenu le statut de Market Leader dans le rapport Horizon 2025 Digital Marketing and Sales Services de HFS Research. La société a reçu la plus haute distinction parmi 14 fournisseurs mondiaux pour ses services de transformation intelligente et les résultats fournis aux clients.
Parmi les réalisations notables figurent la mise en place d'outils pilotés par GenAI ayant réduit de plus de 50 % le temps de recherche d'informations pour un fournisseur technologique du Fortune 500, et une augmentation de 190 % du chiffre d'affaires pour un fournisseur cloud mondial grâce à la génération de leads alimentée par l'IA. Le succès de l'entreprise est attribué à son approche design-build-run et à ses innovations propriétaires en IA, notamment Lead Factory, iX Hello™ et Marketing Engagement Platform.
Concentrix (NASDAQ: CNXC) wurde im HFS Research Horizon Report 2025 für Digital Marketing and Sales Services als Market Leader eingestuft. Das Unternehmen erhielt die höchste Anerkennung unter 14 globalen Anbietern für seine intelligenten Transformationsleistungen und die erzielten Kundenergebnisse.
Zu den bemerkenswerten Erfolgen zählt die Implementierung von GenAI-gestützten Tools, die die Informationssuche bei einem Fortune-500-Technologieanbieter um über 50 % verkürzten, sowie ein 190%iger Umsatzanstieg für einen globalen Cloud-Anbieter durch KI-gestützte Leadgenerierung. Dem Erfolg liegen das Design-Build-Run-Prinzip und firmeneigene KI-Innovationen wie Lead Factory, iX Hello™ und die Marketing Engagement Platform zugrunde.
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HFS Research Report Recognizes Concentrix for Intelligent Transformation and Client Results
NEWARK, Calif., Sept. 08, 2025 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, today announced it has been named a Market Leader in HFS Research’s 2025 Digital Marketing and Sales Services Horizon report, earning recognition as the go-to intelligent transformation partner for global enterprises.
Each year, HFS Research spotlights the companies redefining how innovation drives value across the sales and marketing lifecycle. This year, Concentrix rose from disruptor to top-tier leader, earning a Market Leader designation for its rapid growth in digital marketing and B2B sales—and for helping clients boost sales, win market share, and sell complex products without simply adding more salespeople. Among 14 global providers, Concentrix secured the highest honor, recognized for its standout value proposition, innovation, go-to-market strength, and market impact.
Using a blend of consulting, design, and proprietary AI innovations that deliver personalized outreach and smarter campaigns, Concentrix has driven measurable results at scale for its clients.
For a Fortune 500® technology provider, Concentrix deployed GenAI-powered tools to reduce the amount of time that customer experience advisors searched for information by more than half, and doubled their ability to resolve questions and issues efficiently and effectively.
In addition, using AI-powered lead generation and personalized outreach technologies to reduce call prep time for sellers, Concentrix boosted revenue by
These outcomes show how Concentrix’ AI-first approach enables enterprises to outpace competitors, reimagine go-to-market strategies, and capture opportunities previously out of reach.
“Concentrix leverages its design-build-run approach, supported by GenAI-powered IPs such as Lead Factory, iX Hello™, and the Marketing Engagement Platform, to drive intelligent B2B marketing and sales transformation,” said Melissa O’Brien, Associate Practice Leader, HFS Research. “The blend of proprietary innovation, deep technology partnerships, and proven delivery scale, enabling measurable client outcomes, reinforces its position as a market leader in the digital marketing and sales market space."
“Enterprises today are under pressure to grow faster, connect with buyers in more meaningful ways, and prove return on investment on every sales and marketing investment,” said Mike Naughton, Global Vice President of B2B Sales Services at Concentrix. “Being named a Market Leader in HFS Research’s report validates the investments we’ve made in AI and the strength of our decades of B2B sales and marketing expertise. By combining that experience with AI-powered solutions, we enable our clients to unlock new levels of personalization, performance, and growth.”
For more information on Concentrix’ B2B Sales and Marketing services, see HFS Research’s full report.
About us: Powering a World That Works
Concentrix Corporation (NASDAQ: CNXC), a Fortune 500® company, is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70+ markets. Virtually everywhere. Visit concentrix.com to learn more.
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