Genesys, a leader in cloud customer experience, has appointed Brian Swartz as its new CFO. Swartz, previously CFO at Cornerstone OnDemand (CSOD), brings over 20 years of experience in SaaS and enterprise software. His track record includes enhancing revenues and profitability at Cornerstone. Swartz's role will involve overseeing financial planning, reporting, and internal audit, among other responsibilities. CEO Tony Bates expressed confidence in Swartz's capability to drive the company forward as it navigates the cloud transformation in the contact center market.
Cornerstone OnDemand (CSOD) announced the launch of a new learning series titled Empowering Minds with Liggy Webb, aimed at helping managers support teams during uncertain times. The series comprises 16 short courses designed to enhance resilience and adaptability among leaders and their teams. As remote work rises due to the COVID-19 pandemic, the courses are tailored for a workforce facing increased stress. This initiative reflects Cornerstone's commitment to providing tools that empower managers to foster an agile work environment amidst ongoing challenges.