Cognizant Introduces Agent Foundry: Powering Agentic AI at Enterprise Scale

Rhea-AI Summary

Cognizant (NASDAQ: CTSH) has launched Cognizant Agent Foundry, a comprehensive platform designed to help enterprises implement and scale autonomous AI agents. The platform combines domain-specific small language models, industrialized agent templates, and pre-built proprietary agents to accelerate deployment across organizations.

The solution follows a four-stage implementation process: Discover, Design, Build, and Scale. It integrates with major enterprise systems and AI platforms, featuring partnerships with ServiceNow, Salesforce, and WRITER. The platform supports both horizontal business functions and industry-specific operations while ensuring compliance with regulations like GDPR, HIPAA, and the EU AI Act.

Positive

• Platform-agnostic design allows integration with existing enterprise systems
• Partnerships with major tech companies ServiceNow, Salesforce, and WRITER enhance capabilities
• Comprehensive compliance support for GDPR, HIPAA, and EU AI Act regulations
• Pre-built library of agents reduces development cycles and accelerates deployment

Negative

• No specific performance metrics or ROI data provided
• Implementation timeline and cost details not disclosed

Insights

Enterprise AI Technology Analyst

Cognizant's Agent Foundry positions it competitively in the emerging enterprise AI agents market with strong technology partnerships and platform-agnostic approach.

Cognizant's launch of Agent Foundry represents a strategic positioning in the rapidly growing enterprise AI agent market. This isn't merely a product announcement but a comprehensive framework designed to commercialize the next evolution of AI implementation.

The offering's platform-agnostic approach is particularly noteworthy, as it allows integration with major AI platforms including Microsoft Azure AI Foundry, Google Agentspace, and Salesforce Agentforce. This interoperability gives Cognizant flexibility to meet clients where they are in their technology stacks rather than forcing platform migration.

What distinguishes Agent Foundry is its modular composition combining domain-specific small language models, industrialized agent templates, and a pre-built agent library. This modularity allows for faster deployment and customization across industries, potentially accelerating Cognizant's services revenue cycle.

The partnerships with ServiceNow, Salesforce, and WRITER are particularly strategic, expanding Cognizant's ecosystem and increasing potential client touchpoints. These partnerships suggest Cognizant is positioning itself as an integrator and orchestrator rather than attempting to build a proprietary platform that might face adoption challenges.

Agent Foundry addresses critical enterprise concerns about AI adoption through its focus on governance and compliance with standards like GDPR, HIPAA, and the EU AI Act. This emphasis on responsible AI deployment could reduce friction in highly regulated industries where Cognizant already has deep domain expertise.

The timing aligns with the enterprise market's shift from AI experimentation to execution, potentially allowing Cognizant to capture value as organizations move beyond proof-of-concepts to scaled implementation. This positions the company to capitalize on both the services opportunity in AI transformation and potentially recurring revenue from ongoing agent management and optimization.

Cognizant Agent Foundry gives enterprises a composable, platform-agnostic pathway to becoming agentic enterprises, where humans and AI agents work in concert across functions to accelerate outcomes and unlock business value from AI.

TEANECK, N.J., July 10, 2025 /PRNewswire/ -- Cognizant (NASDAQ: CTSH) announced the launch of Cognizant Agent Foundry, an offering designed to help enterprises design, deploy and orchestrate autonomous AI agents at scale. The offering comprises a framework along with reusable assets, leveraging Cognizant and third-party IP, and implementation services. Built to enable continuous, agent-driven transformation, Cognizant Agent Foundry supports adaptive operations, real-time decision-making, and personalized customer experiences, empowering organizations to embed agentic capabilities¹ across workflows.

"We're entering a new phase of enterprise transformation, one where AI agents become embedded, trusted participants in how work gets done and transformation is managed," said Naveen Sharma, Global Head of AI and Analytics, Cognizant. "Cognizant Agent Foundry helps our clients operationalize AI through a flexible, scalable framework that brings together the best of our own IP, industry expertise, and trusted partner technologies to bring the agentic enterprise to life."

As enterprise AI adoption shifts from experimentation to execution, organizations are seeking a flexible path to reduce operational friction and unlock real business value. Cognizant Agent Foundry aims to deliver on this need by combining modular design, composability, enterprise-grade governance, and multi-platform interoperability. Cognizant Agent Foundry leverages Cognizant's technology expertise and depth of industry knowledge to help clients agentify horizontal and vertical processes using a range of foundational elements to ensure modularity and speed-to-market:

• Domain-specific small language models (SLMs), tailored to particular industry or horizontal needs.
• Industrialized agent templates, built using platforms like Cognizant Neuro^® AI Multi-Agent Accelerator, and guidance on integration with partner solutions such as Microsoft Azure AI Foundry, Google Agentspace, Salesforce Agentforce and WRITER.
• A pre-built library of proprietary Cognizant and third-party agents to accelerate deployment and reduce development cycles.

This offering is built to support the full lifecycle of agent deployment across four stages – Discover, Design, Build and Scale – providing enterprises with a structured, repeatable path from strategy to execution. In discovery, AI-driven process mining uncovers automation opportunities. In design, organizations define agent roles, validate frameworks and plan for change management using popular enterprise AI platforms. Build combines Cognizant's multi-agent orchestration capabilities with partner technologies to develop and integrate agents into existing systems. Scaling focuses on enterprise-wide deployment, with governance, observability and performance tracking embedded from the start.

Cognizant Agent Foundry is platform-agnostic, designed to integrate with existing enterprise systems (CRM, ERP, HRIS, cloud) and leading AI platforms. This includes collaboration under Cognizant's partnerships with ServiceNow, Salesforce and WRITER, all of which bring differentiated capabilities to the agentic journey:

"AI agents are redefining how businesses engage with customers, solve problems, and scale support operations," said Michael Park, SVP Global Partnerships and Channels at ServiceNow. "Through our collaboration with Cognizant, we're helping bring customer service agents to production environments where they can deliver measurable impact with speed and precision."

"Scaling agents that successfully drive ROI in highly regulated environments requires security, reliability, supervision, and deep industry expertise," said Maureen Little, SVP of Partnerships & Ecosystem at WRITER. "We're leveraging our proven library of agents and enterprise-grade Agent Builder platform to empower clients to sprint ahead in automating critical business processes. Together, Cognizant and WRITER will deliver essential agents for financial services, healthcare, retail, and technology industries, empowering institutions to accelerate their AI transformation journeys and achieve new levels of efficiency and customer satisfaction."

"The ability for AI agents to work with each other across systems and tools is foundational to achieving the promise of digital labor," said Gary Lerhaupt, VP of Product Architecture, Salesforce. "That's why our open and extensible Agentforce platform is so vital. It enables partners like Cognizant to connect and deploy AI agents in existing IT infrastructures and transform how work gets done across industries with its new suite of Agentforce services and Agent Foundry Framework."

With support for both horizontal business domains (like customer service, legal, and marketing) and industry-specific functions (such as claims adjudication, regulatory reporting, and medical billing), Cognizant Agent Foundry represents a practical and powerful path forward for enterprises seeking to redefine how work gets done, while ensuring agent behavior is guided by client-defined objectives, policies, and compliance frameworks.

Cognizant Agent Foundry supports compliance with standards such as GDPR, HIPAA, and the EU AI Act, helping organizations stay ahead of evolving regulatory requirements while building trustworthy AI systems.

To learn more about Cognizant Agent Foundry, visit this page.

About Cognizant
Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life.

See how at www.cognizant.com or @cognizant.

For more information, contact:

U.S. Name Ben Gorelick Email benjamin.gorelick@cognizant.com

Europe / APAC Name Christina Schneider Email christina.schneider@cognizant.com

India Name Rashmi Vasisht Email rashmi.vasisht@cognizant.com

¹ In alignment with client-defined strategic priorities and oversight.

 

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SOURCE Cognizant Technology Solutions

FAQ

What is Cognizant Agent Foundry and when was it launched?

Cognizant Agent Foundry, launched on July 10, 2025, is a platform that helps enterprises design, deploy, and orchestrate autonomous AI agents at scale, featuring domain-specific models and pre-built agent templates.

How does Cognizant Agent Foundry implement AI agents in enterprises?

The platform follows a four-stage process: Discover (AI-driven process mining), Design (defining agent roles), Build (development and integration), and Scale (enterprise-wide deployment with governance).

Which major partners is Cognizant (CTSH) working with for Agent Foundry?

Cognizant is partnering with ServiceNow, Salesforce, and WRITER to provide enhanced capabilities and industry-specific solutions for the Agent Foundry platform.

What types of business functions does Cognizant Agent Foundry support?

The platform supports both horizontal business functions (customer service, legal, marketing) and industry-specific operations (claims adjudication, regulatory reporting, medical billing).

How does Cognizant ensure compliance and security in Agent Foundry?

Agent Foundry supports compliance with GDPR, HIPAA, and EU AI Act regulations, with built-in governance and security features to ensure trustworthy AI systems.