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Venbrook and Cognizant Partner to Modernize Claims Processing for Insurance Carriers

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Cognizant (NASDAQ:CTSH) and Venbrook Group have announced a strategic partnership to modernize property and casualty (P&C) claims processing. The collaboration includes a new claims processing services agreement and the co-development of an AI-powered Third-Party Administrator (TPA) solution.

The partnership leverages Venbrook's 44-year claims expertise and nationwide adjuster network with Cognizant's AI and automation capabilities. The solution integrates agentic and generative AI to manage complex claims tasks, create compliant communications, and enable predictive modeling. The TPA market is projected to reach $795 billion by 2032.

The new operating model aims to accelerate claims processing, improve accuracy, enable scalability, enhance fraud detection, and reduce operational costs for insurance carriers.

Cognizant (NASDAQ: CTSH) e Venbrook Group hanno annunciato una partnership strategica per modernizzare la gestione dei sinistri property and casualty (P&C). L'accordo include un nuovo contratto di servizi di gestione dei sinistri e lo sviluppo congiunto di una soluzione TPA alimentata dall'IA.

La partnership sfrutta i 44 anni di esperienza di Venbrook nei sinistri e una rete nazionale di periti insieme alle capacità di IA e automazione di Cognizant. La soluzione integra IA agentic e generativa per gestire compiti complessi legati ai sinistri, creare comunicazioni conformi e abilitare la modellazione predittiva. Il mercato TPA è previsto raggiungere $795 miliardi entro il 2032.

Il nuovo modello operativo punta ad accelerare l'elaborazione dei sinistri, migliorare l'accuratezza, permettere scalability, potenziare il rilevamento delle frodi e ridurre i costi operativi per le assicurazioni.

Cognizant (NASDAQ: CTSH) y Venbrook Group han anunciado una asociación estratégica para modernizar la gestión de reclamaciones de propiedad y automóvil (P&C). El acuerdo incluye un nuevo contrato de servicios de procesamiento de reclamaciones y el desarrollo conjunto de una solución TPA impulsada por IA.

La asociación aprovecha los 44 años de experiencia de Venbrook en reclamaciones y su red nacional de ajustadores junto con las capacidades de IA y automatización de Cognizant. La solución integra IA agentic y generativa para gestionar tareas complejas de reclamaciones, crear comunicaciones conformes y habilitar modelado predictivo. Se prevé que el mercado de TPA alcance $795 mil millones para 2032.

El nuevo modelo operativo tiene como objetivo acelerar el procesamiento de reclamaciones, mejorar la precisión, permitir escalabilidad, mejorar la detección de fraudes y reducir los costos operativos para las aseguradoras.

Cognizant (NASDAQ: CTSH)와 Venbrook Group은 재산 및 상해(P&C) 청구 처리의 현대화를 위한 전략적 파트너십을 발표했습니다. 이 협력에는 새로운 청구 처리 서비스 계약과 AI 기반 TPA 솔루션의 공동 개발이 포함됩니다.

파트너십은 Venbrook의 44년 간의 청구 전문 지식과 전국적인 조정인 네트워크를 Cognizant의 AI 및 자동화 역량과 결합합니다. 이 솔루션은 에이전트형 및 생성형 AI를 통합하여 복잡한 청구 업무를 관리하고, 규정을 준수하는 커뮤니케이션을 작성하며, 예측 모델링을 가능하게 합니다. TPA 시장은 2032년까지 $7950억으로 성장할 것으로 예측됩니다.

새로운 운영 모델은 청구 처리 속도 향상, 정확성 증가, 확장성 확보, 사기 탐지 강화 및 보험 회사의 운영 비용 절감을 목표로 합니다.

Cognizant (NASDAQ: CTSH) et Venbrook Group ont annoncé un partenariat stratégique pour moderniser le traitement des sinistres dommages matériels et responsabilité civile (P&C). La collaboration comprend un nouveau contrat de services de traitement des sinistres et le co-développement d'une solution TPA alimentée par l'IA.

Le partenariat exploite les 44 ans d'expertise de Venbrook en sinistres et son réseau national d'experts avec les capacités d'IA et d'automatisation de Cognizant. La solution intègre une IA agentique et générative pour gérer des tâches complexes liées aux sinistres, créer des communications conformes et permettre la modélisation prédictive. Le marché du TPA devrait atteindre 795 milliards de dollars d'ici 2032.

Le nouveau modèle opérationnel vise à accélérer le traitement des sinistres, améliorer l'exactitude, permettre l'évolutivité, renforcer la détection de la fraude et réduire les coûts opérationnels pour les assureurs.

Cognizant (NASDAQ: CTSH) und Venbrook Group haben eine strategische Partnerschaft angekündigt, um die Bearbeitung von Schadenfällen in Property & Casualty (P&C) zu modernisieren. Die Zusammenarbeit umfasst eine neue Dienstleistungsvereinbarung zur Schadenbearbeitung und die gemeinschaftliche Entwicklung einer KI-gesteuerten TPA-Lösung.

Die Partnerschaft kombiniert Venbrooks 44 Jahre Schadenexpertise und ein landesweites Gutachternetzwerk mit Cognizants KI- und Automatisierungsfähigkeiten. Die Lösung integriert agentische und generative KI, um komplexe Schadenbearbeitungsaufgaben zu steuern, konforme Mitteilungen zu erstellen und prädiktive Modellierung zu ermöglichen. Der TPA-Markt wird voraussichtlich bis 2032 auf 795 Milliarden USD anwachsen.

Das neue Betriebsmodell zielt darauf ab, die Schadenbearbeitung zu beschleunigen, Genauigkeit zu verbessern, Skalierbarkeit zu ermöglichen, Betrugserkennung zu verbessern und die Betriebskosten für Versicherungsanbieter zu senken.

كوجنيزانت (رمز التداول في NASDAQ: CTSH) و مجموعة فنوربوورك يعلنان عن شراكة استراتيجية لتحديث معالجة مطالبات الممتلكات والمسؤوليات (P&C). تشمل الشراكة اتفاقية جديدة لخدمات معالجة المطالبات وتطويرًا مشتركًا لـحل مدير طرف ثالث مدعوم بالذكاء الاصطناعي (TPA).

تستفيد الشراكة من خبرة فنو بروك في المطالبات لمدة 44 عامًا وشبكة المقدرون الوطنية مع قدرات الذكاء الاصطناعي والأتمتة لدى كوجنيزانت. تدمج الحلول الذكاء الاصطناعي الوكيل والذكاء الاصطناعي التوليدي لإدارة مهام المطالبات المعقدة، وإنشاء اتصالات امتثالية، وتمكين النمذجة التنبؤية. من المتوقع أن يصل سوق الـ TPA إلى $795 مليار بحلول 2032.

يرمي نموذج التشغيل الجديد إلى تسريع معالجة المطالبات، وتحسين الدقة، وتمكين القابلية للتوسع، وتعزيز كشف الاحتيال، وخفض تكاليف التشغيل لشركات التأمين.

Cognizant (NASDAQ: CTSH) 与 Venbrook Group 宣布建立战略伙伴关系,以现代化财产与险(P&C)索赔处理。合作包括一项新的索赔处理服务协议以及共同开发一款由AI驱动的第三方管理人(TPA)解决方案

该伙伴关系结合了 Venbrook 44 年的索赔专业知识与全国调整员网络,以及 Cognizant 的 AI 与自动化能力。该解决方案整合代理式和生成式 AI,以管理复杂的索赔任务、编写合规沟通并实现预测建模。TPA 市场预计到 2032 年将达到 7950 亿美元

新的运营模式旨在加速索赔处理、提高准确性、实现可扩展性、增强欺诈检测,并降低保险公司运营成本。

Positive
  • None.
Negative
  • Implementation and integration of new AI systems may require significant initial investment
  • Potential operational disruption during transition to new claims processing system

Insights

Cognizant's partnership with Venbrook creates an AI-powered claims solution that could significantly enhance operational efficiency for insurance carriers.

This partnership between Cognizant and Venbrook represents a strategic positioning in the rapidly expanding Third-Party Administrator (TPA) market, which is projected to reach $795 billion by 2032. The collaboration leverages Cognizant's technological expertise in agentic and generative AI alongside Venbrook's established claims administration capabilities and nationwide adjuster network.

The co-developed AI-powered TPA solution aims to address several critical pain points in the P&C claims lifecycle. By integrating agentic AI for complex claims management and workflow orchestration with generative AI for compliance-focused communications, the solution targets multiple operational inefficiencies. The potential impact includes accelerated claims processing, enhanced accuracy, improved fraud detection, better scalability during volume spikes, and ultimately reduced operational costs.

What makes this particularly significant is that it represents one of the first comprehensive AI-driven approaches to claims administration in the P&C sector. Venbrook brings substantial credibility to this partnership with their 44-year history in claims expertise and licensing across all 50 states. Their track record of delivering highly accurate damage estimates (validated through reinspection scoring from a top-five homeowner carrier) provides a strong foundation for the AI integration.

For Cognizant, this agreement expands their footprint in the insurance technology sector and creates a pathway to deploy their advanced AI capabilities in a high-value business process. The partnership model also provides Cognizant with both service provider revenue and a co-developed solution that can potentially be marketed to other carriers, creating multiple revenue streams from this single partnership.

Collaboration includes claims processing services and a co-created agentic AI-powered Third-Party Administrator solution for the P&C claims lifecycle

LOS ANGELES and TEANECK, N.J., Sept. 17, 2025 /PRNewswire/ -- Venbrook Group, LLC ("Venbrook") and Cognizant (Nasdaq: CTSH) announced today a new insurance claims processing services agreement and strategic partnership aimed at improving the property and casualty ("P&C") claims process lifecycle, designed to create efficiencies and reduce costs for insurance carriers. Venbrook is one of the fastest-growing P&C claims Third-Party Administrator ("TPA") and private insurance brokerages in the U.S. This collaboration expands the relationship with Cognizant as a services provider and go-to-market partner.

The partnership will include an innovative, agentic AI-powered TPA claims solution, co-developed by both companies, that helps digitize key components of the claims process value chain for P&C insurance carriers to help meet the growing demands of the TPA market. As part of the agreement, Cognizant will provide Venbrook claims processing, policy administration, financial operations and compliance processing services, working alongside the firm's nationwide network of licensed adjusters. According to Allied Market Research, the TPA market is expected to reach approximately $795 Billion by 2032. The joint solution combines Venbrook's expertise as a TPA with Cognizant's advanced agentic AI and generative AI capabilities. The solution plans to integrate agentic AI to manage complex claims tasks and orchestrate workflows, and generative AI to support the creation of customer communications designed to meet compliance requirements and predictive modeling to enable proactive decision-making.

The new operating model aims to speed up claims processing times, increase accuracy, drive process efficiencies, support early fraud detection, enable operations to scale to handle volume spikes, improve customer satisfaction and significantly reduce operational costs for insurance carriers. The goal is to provide an enhanced, modern claims experience for carriers so they can focus on their core strengths and continue to deliver superior experiences to their customers.

"This is a much-needed solution in our industry, the first of its kind, and will be valuable to our clients who rely on us to deliver efficiency, transparency and results," said Jason Turner, Founder and CEO of Venbrook. "Using the power of our joint expertise to develop this new service, alongside our nationwide adjuster network, together we can help carriers address critical challenges within the claims process to reduce costs, scale quickly during peak seasons and improve accuracy to deliver measurable savings and a better customer experience."

Venbrook brings 44 years of claims expertise, licensing in all 50 states and a nationwide network of desk and field adjusters. Venbrook is recognized for delivering highly accurate damage repair estimates, as confirmed by reinspection scoring from one of the top five U.S. homeowner carriers, leading to substantial indemnity savings for insurance carriers. Cognizant complements this with deep expertise in AI, automation and large-scale insurance operations.

Together, Venbrook and Cognizant bring industry-leading capabilities and innovation to the forefront of claims management for insurance carriers nationwide.

"This partnership with Venbrook represents a major step forward in modernizing claims management and underscores Cognizant's commitment to reshaping the future of claims operations," said Ganesh Ayyar, President, Cognizant Intuitive Operations, Automation and Industry Solutions. "By combining our agentic AI and generative AI solutions with Venbrook's proven TPA expertise, we're delivering a solution that transforms operations and elevates the customer experience for carriers and policyholders alike."

About Venbrook
Venbrook Group, LLC is a holding company with subsidiaries engaged in retail broking, wholesale broking, programs, and claims services. Venbrook's experts and industry specialists partner with clients to manage risk, create security, promote growth, and deliver best-in-class insurance products and programs. Headquartered in Los Angeles, Venbrook operates across multiple U.S. locations. Learn more at www.venbrook.com.

About Cognizant
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes, and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Media Contact
Rhonda Turner
408.316.9077
Rturner@venbrook.com

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SOURCE Venbrook Group, LLC

FAQ

What is the new partnership between Cognizant (NASDAQ:CTSH) and Venbrook?

Cognizant and Venbrook have partnered to create an AI-powered Third-Party Administrator (TPA) solution for P&C claims processing, combining Venbrook's claims expertise with Cognizant's AI capabilities.

How large is the TPA market expected to grow by 2032?

According to Allied Market Research, the Third-Party Administrator (TPA) market is projected to reach approximately $795 billion by 2032.

What AI technologies will be used in the Cognizant-Venbrook claims solution?

The solution will integrate agentic AI for managing complex claims tasks and workflow orchestration, and generative AI for creating compliant customer communications and predictive modeling.

What are the main benefits of the Cognizant-Venbrook claims processing solution?

The solution aims to speed up claims processing, increase accuracy, enable scalability, improve fraud detection, enhance customer satisfaction, and significantly reduce operational costs for insurance carriers.

What experience does Venbrook bring to the Cognizant partnership?

Venbrook brings 44 years of claims expertise, licensing in all 50 states, and a nationwide network of desk and field adjusters, with proven accuracy in damage repair estimates.
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