CVS Health opens new Workforce Innovation and Talent Center in Fort Worth

Rhea-AI Summary

CVS (NYSE: CVS) opened a Workforce Innovation and Talent Center and Community Resource Center in Fort Worth on Oct. 7, 2025, in partnership with Fort Worth Housing Solutions.

The WITC offers no-cost, hands-on training for roles such as pharmacy technicians, customer service associates and call center representatives in a simulated retail environment, with graduates encouraged to apply to CVS. The CRC, supported by Aetna, will offer health education, benefits navigation, computers, teleconferencing and space for community events; health screenings are planned for late 2025.

CVS has invested $232 million+ in affordable housing across Texas, helped create or preserve nearly 14,000 housing units, invested in an 80-unit Babers Manor mixed-income residence, and awarded over $700,000 to local organizations this year.

Positive

• No-cost training for in-demand roles like pharmacy technicians
• Graduates encouraged to apply for CVS positions, creating hiring pathway
• Planned public health screenings starting in late 2025
• Invested $232 million+ in affordable housing across Texas
• Helped create or preserve nearly 14,000 housing units in Texas
• Developed 80-unit Babers Manor mixed-income residence in Stop Six

Negative

• None.

In collaboration with Fort Worth Housing Solutions, the center offers no-cost training for Fort Worth's future health care workforce

FORT WORTH, Texas, Oct. 7, 2025 /PRNewswire/ -- CVS Health® (NYSE: CVS) is expanding access to health care careers with the launch of its new Workforce Innovation and Talent Center and Community Resource Center in Fort Worth, in collaboration with Fort Worth Housing Solutions. The new dynamic space is designed to build a pipeline of skilled health care professionals by offering no-cost workforce training and health care services.

"Our new Workforce Innovation and Talent Center aims to create pathways to opportunity," said Sheryl Burke, SVP of Corporate Social Responsibility and Chief Sustainability Officer at CVS Health. "By working hand-in-hand with the Fort Worth Housing Solutions and local workforce organizations, we're helping community members gain the skills they need for in-demand roles—like pharmacy technicians—and build healthier futures for themselves and their families."

As the health care industry faces a growing talent shortage, CVS Health is setting a new standard in corporate-led workforce development with its Fort Worth Workforce Innovation and Talent Center. The center offers no-cost, hands-on training for roles like pharmacy technicians, customer service associate and call center representatives for both retail and non-retail —all in a simulated retail environment that mirrors real-world scenarios. Graduates are encouraged to apply for positions at CVS Health, creating a pathway to employment opportunities.

"We are so honored to partner with CVS Health in Stop Six," said Mary-Margaret Lemons, President of Fort Worth Housing Solutions. "Over half a billion dollars will be invested in housing and community redevelopment in this neighborhood, and a key part of that strategy is ensuring the people of Stop Six, have access to health care, education and economic mobility. Free training opportunities at the WITC will provide new skills for residents to qualify for higher-paying jobs and change the trajectory of their families. FWHS is so excited to continue this community-building work with CVS Health."

Additionally, the WITC will connect participants with valuable resources to aid their success, including Goodwill, Easter Seals and United Way. Participants can also advance their careers through programming pipelines at the College of Healthcare Professions and the University of North Texas.

"This partnership between CVS Health and Fort Worth Housing Solutions is exactly the kind of investment that strengthens our city's foundation," said Fort Worth Mayor Mattie Parker. "By equipping residents with skills for high-demand health care jobs and connecting this community with vital resources, the new Workforce Innovation and Talent Center is building a healthier, more prosperous Fort Worth for generations to come."

The new Community Resource Center is supported by Aetna, a CVS Health company. The CRC provides the public, including workforce program participants, with access to health education, assistance navigating health benefits, computers and state-of-the-art teleconferencing and available space for community events. Providing visitors with access to health screenings is planned for late 2025.

"As a company focused on health solutions, we recognize the connection between stable employment and health and wellness," said Stephanie Rogers, CEO of Aetna Better Health of Texas. "By co-locating the WITC and CRC in Fort Worth, we're bringing together essential resources to help individuals in local communities achieve professional success and lead healthier lives."

Working with the Fort Worth Housing Authority builds on CVS Health and Aetna's long history of community support in Texas. To date, CVS Health has invested more than $232 million in affordable housing across Texas, helping to create, preserve and renovate nearly 14,000 housing units. Also, in conjunction with Fort Worth Housing Solutions, the company invested in the development of Babers Manor, a new 80 unit mixed-income residence located in Fort Worth's Stop Six Neighborhood that will offer community members career training opportunities through CVS Health's Fort Worth WITC. Additionally, throughout this year CVS Health has awarded over $700,000 to local organizations such as Easterseals Lonestar, The Rose, and Family Service Association of San Antonio. The company also offers free health screenings to individuals nationwide through its Project Health initiative. Last year, CVS Health hosted 279 Project Health events, which saw over 16,000 participants and provided over 65,000 screenings in Texas.

About CVS Health

CVS Health is a leading health solutions company building a world of health around every consumer, wherever they are. As of June 30, 2025, the Company had approximately 9,000 retail locations, more than 1,000 walk-in and primary care medical clinics, a leading pharmacy benefits manager with approximately 87 million plan members and expanding specialty pharmacy solutions. The Company also serves an estimated more than 37 million people through traditional, voluntary and consumer-directed health insurance products and related services, including highly rated Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company's integrated model uses personalized, technology driven services to connect people to simply better health, increasing access to quality care, delivering better outcomes, and lowering overall costs.

Media Contacts
Courtney Tavener
401-712-3698
Courtney.Tavener@CVSHealth.com 

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/cvs-health-opens-new-workforce-innovation-and-talent-center-in-fort-worth-302576723.html

SOURCE CVS Health

FAQ

What training does CVS's Fort Worth WITC offer and is it free?

The WITC offers no-cost, hands-on training for pharmacy technicians, customer service associates and call center roles in a simulated retail environment.

When will CVS begin offering health screenings at the Fort Worth CRC?

Public health screenings at the Community Resource Center are planned to begin in late 2025.

How does CVS's Fort Worth center connect trainees to jobs at CVS (CVS)?

Graduates of the WITC are encouraged to apply for positions at CVS, providing a direct employment pathway to the company.

How much has CVS invested in Texas affordable housing as of Oct. 7, 2025?

CVS has invested more than $232 million in affordable housing across Texas.

What community investments accompanied the Fort Worth WITC opening (CVS)?

Alongside the WITC, CVS invested in an 80-unit Babers Manor mixed-income residence and awarded over $700,000 to local organizations this year.

Which partners will support workforce program participants at CVS's Fort Worth center?

The WITC will connect participants with partners including Goodwill, Easter Seals, United Way, College of Healthcare Professions and University of North Texas.