Amdocs Ltd Stock Price, News & Analysis

Amdocs has launched its innovative Freestyle Billing solution, aimed at enhancing billing flexibility for service providers. This new tool allows operators to tailor billing experiences based on user preferences, particularly as 5G technology evolves. Several tier-1 North American service providers have already integrated this solution. The Freestyle Billing system streamlines monetization models and supports diverse payment preferences. Amdocs emphasizes the growing need for customized billing to meet the unique demands of digital services, ensuring future-proofing of customer experiences.

Amdocs highlights the importance of contact center and retail agents in enhancing customer experiences for Communications Service Providers (CSPs) in its latest research. The report reveals that 85% of consumers value knowledgeable agents, despite increasing digitalization. 70% of surveyed consumers would switch brands for better service. To address agent challenges, Amdocs has introduced a cloud-native customer engagement solution designed to empower these agents with integrated AI/ML capabilities, enabling personalized service.

Amdocs (NASDAQ: DOX) announced that Tamar Rapaport-Dagim, CFO and COO, will speak at the Morgan Stanley Technology, Media and Telecom conference on March 9, 2022, at 8:00 am PT. The event will be streamed live on Amdocs’ investor website. Additionally, Rapaport-Dagim will conduct in-person investor meetings in San Francisco on the same day. Interested parties can reach out to Amdocs Investor Relations for meeting arrangements. Amdocs reported revenue of $4.3 billion in fiscal 2021 and continues to support the transition to cloud services and 5G innovations.

Samsung Electronics America and Amdocs have deployed a Citizens Broadband Radio Service (CBRS)-based network at Howard University, enhancing broadband coverage for over 6,000 students, faculty, and local residents. The network aims for improved security, data speeds, and lower latency, vital for digital learning. This collaboration falls under a broader agreement to provide 4G and 5G solutions across various sectors. Howard's network solution integrates Samsung’s 5G-ready radios, promoting reliable wireless communication on campus.

Amdocs expands its 5G Value Plane offerings to support 5G standalone networks. This expansion focuses on cross-network automation, allowing communications service providers (CSPs) to fully utilize their 5G investments. Key features include real-time network slice management, dynamic function placement, and enhanced monetization opportunities through AI-driven automation. The company collaborates with the 5G Open Innovation Lab and Microsoft to develop innovative use cases, such as driverless cars and rural connectivity, underlining its commitment to advancing 5G capabilities.

Amdocs (NASDAQ: DOX) has announced the L.E.A.D.E.R. framework, a benchmark for successful eSIM deployments, aimed at mobile network operators (MNOs). This framework outlines criteria such as Lines of Business, Enablement, Adoption, Devices, Experience, and Reach to help MNOs navigate the complexities of eSIM technology. Over 200 MNOs in more than 70 countries are already supporting eSIM, with a projection from GSMA Intelligence estimating 2.4 billion eSIM smartphone connections by 2025. Amdocs emphasizes the necessity for a scalable eSIM management platform to enhance user experience.

Amdocs (NASDAQ: DOX) has announced an extension of its partnership with Vimeo, enhancing subscription management and retention services through Vindicia.

Vindicia processes over 200,000 transactions monthly for Vimeo, providing scalability and flexibility vital for its operations in over 150 countries. The senior vice presidents from both companies emphasize the importance of this relationship for continued growth and innovation in digital experiences.

Amdocs and Samsung Electronics America have announced a collaboration to provide 5G-ready CBRS solutions for U.S. enterprises across various industries. The partnership aims to offer end-to-end 4G and 5G private network solutions, facilitating easy upgrades from 4G to 5G through software updates. This collaboration targets sectors such as education, utilities, manufacturing, and transportation. The goal is to enhance connectivity and help close the digital divide, enabling businesses of all sizes to utilize advanced communication applications and services.

Amdocs (NASDAQ: DOX) has partnered with Vodacom to establish an African Center of Excellence (COE), aimed at enhancing customer experiences in Tanzania, Mozambique, and the DRC. The COE will facilitate a standardized IT architecture, allowing Vodacom to rapidly roll out new products and services, including 5G capabilities. This partnership is part of Vodacom's strategy to transform from a telecom to a technology company, leveraging Amdocs’ Openet charging solutions for operational efficiency.