Amdocs Ltd Stock Price, News & Analysis

Amdocs (NASDAQ: DOX) announced that BT Group has implemented its BriteBill customer experience management platform, enhancing billing communications for tens of millions of customers. The platform offers personalized recommendations and clearer bill presentations, significantly reducing customer service calls. This initiative aims to improve customer satisfaction and loyalty while supporting BT Group's efforts in providing services like free mobile data for NHS workers.

Amdocs (NASDAQ: DOX) and BT have expanded their managed services agreement with the implementation of a digital interaction platform developed by Amdocs and Lightico. This platform allows BT’s mobile customers to complete sales journeys remotely, eliminating the need for physical paperwork. The initiative also digitizes BT's sales systems, improving operational efficiency and customer experience. According to BT executives, this solution has led to increased sales and enhanced compliance capabilities, supporting a transition towards a fully digital customer service model.

Amdocs (NASDAQ: DOX) celebrates its collaboration with Airtel, receiving the ‘Agile Leader of the Year’ award for excellence in operational efficiency and digital experience enhancement. This multi-year partnership has led to the successful implementation of Amdocs’ AI-driven SmartOps platform, improving customer service and significantly reducing call center volumes. The ongoing migration of Airtel's wireless and enterprise customers to Amdocs’ systems promises faster delivery of digital services, ensuring continued growth and optimized costs.

Amdocs (NASDAQ: DOX) announced the successful completion of a new migration for Altice USA, enhancing operational efficiencies by consolidating Service Electric Cable TV's subscriber base. This strategic move allows Altice to streamline services for acquired customers, expand its footprint, and reduce operational costs. Amdocs' Group President, Anthony Goonetilleke, highlighted the strengthening relationship with Altice, emphasizing their commitment to customer experience and industry advancement.

Amdocs (NASDAQ: DOX) announced a multi-year partnership between Vubiquity and Telefonica HispAm to provide content and licensing for the Movistar Play service across multiple Latin American markets, including Argentina, Chile, Colombia, and Peru. Vubiquity will deliver a wide range of content from major studios and independent creators, enhancing the viewer experience. This collaboration is poised to strengthen Vubiquity's footprint in the region and support Telefonica's strategy for superior service delivery to its subscribers.

Vubiquity, part of Amdocs (NASDAQ: DOX), has renewed its partnership with VTR, a leading telecommunications provider in Chile, to enhance VTR+'s TV on Demand service. This agreement will expand VTR's content offerings with premium entertainment from major studios and improve marketing services to boost performance analysis and content exposure. Darcy Antonellis from Amdocs Media highlighted the importance of this collaboration in advancing technology and delivering quality entertainment to the Latin American market.

Amdocs (NASDAQ: DOX) has announced a strategic partnership with Tomorrow Street, a joint venture with Vodafone and Technoport, to assist startup partners in digital transformation. The collaboration will leverage Amdocs' industry expertise to identify innovative technology solutions for Vodafone. Kenneth Graham, CEO of Tomorrow Street, emphasized the importance of this partnership for supporting strategic suppliers. Amdocs' president, Dror Kalush, expressed excitement about being part of Luxembourg's tech hub and enhancing the capabilities of startup companies.

Amdocs (NASDAQ: DOX) announced the migration of its Vindicia subscription management portfolio to Amazon Web Services (AWS), enhancing flexibility, scalability, and growth for subscription-based businesses. This initiative is part of a strategic, multi-year agreement with AWS, allowing customers to leverage Amdocs' SaaS platform and microservices architecture. Group President Anthony Goonetilleke emphasized that this migration supports the booming subscription industry, enabling businesses to increase customer engagement and foster long-term growth.

Amdocs (NASDAQ: DOX) has acquired Sourced Group for approximately $75 million, enhancing its cloud-native offerings. This acquisition will leverage Sourced's expertise in large-scale cloud transformations, particularly in finance and communications sectors. Amdocs aims to expand its service capabilities for over 350 service provider customers globally. The deal's impact on Amdocs' non-GAAP diluted EPS is projected to be neutral for the fiscal year 2021, while the GAAP EPS effect remains undetermined until purchase price allocation completion.