Telefónica Móviles Argentina Signs Strategic Multi-Year Agreement with Amdocs to Advance its Operational Excellence
Amdocs (NASDAQ:DOX) announced a strategic multi-year agreement with Telefónica Móviles Argentina to support its operational excellence journey through a comprehensive modernization program.
Rhea-AI Summary
Amdocs (NASDAQ:DOX) announced a strategic multi-year agreement with Telefónica Móviles Argentina to support its operational excellence journey through a comprehensive modernization program.
Amdocs will provide Product Maintenance Services, Application Managed Services, and Software Factory capabilities, helping ensure service continuity, up-to-date full-stack solutions, and improved customer experience and agility.
Positive
- Multi-year modernization agreement with Telefónica Móviles Argentina
- Recurring Product Maintenance and Application Managed Services engagement
- Software Factory capabilities deepen Amdocs' integration with the customer
- Program keeps Telefónica Móviles Argentina on current Amdocs full-stack releases
- Customer cites improved billing cycle times and faster time-to-market
Negative
- None.
Details
News Market Reaction – DOX
On May 14, the first trading day after this news, DOX closed 3.34% above the previous close.
Data tracked by StockTitan Argus for the May 14 session.
Key Figures
- Revenue
- $4.53 billion
- Fiscal 2025, as reported in 6-K
- Customer request resolution
- more than 90%
- Store Genie deployment across Smart retail stores
- Program duration
- three years
- Vodafone Germany transformation timeline
- Consumers surveyed
- ~7,000
- Global AI agent personality study
- Telecom leaders surveyed
- 130
- Global AI agent personality study
- Countries covered
- 14
- Global AI agent personality study
- Baseline consumer trust
- 77%
- Trust in AI agents from global study
- Advocacy lift
- 3x
- Highly personalized AI agents in study
Historical Context
-
CEO and board transition with Shimie Hortig assuming leadership roles.
-
Smart Communications selects Amdocs’ Store Genie to transform retail operations.
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AI-accelerated application modernization initiative launched with NVIDIA.
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Vodafone Germany extends multi-year modernization and cloud-based operations program.
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Global AI agent personality study highlighting strong consumer trust and advocacy lift.
24h Move is the share-price change in the day after each event; other market factors may also have contributed.
Key Terms
product maintenance services technical
application managed services technical
software factory technical
full-stack solutions technical
AI-generated analysis. How Rhea-AI works. Not financial advice.
Through this collaboration, the service provider will strengthen its operational resilience, improve service agility, and enhance customer experiences
JERSEY CITY, NJ / ACCESS Newswire / May 13, 2026 / Amdocs (NASDAQ:DOX), a leading provider of software and services for communications and media companies, today announced a strategic multi-year agreement with Telefónica Móviles Argentina to support its operational excellence journey through a comprehensive modernization program.
As part of the agreement, Amdocs will deliver Product Maintenance Services, Application Managed Services, and Software Factory capabilities, ensuring service continuity while enabling the Argentine service provider to evolve its technology landscape continually.
The program will enable Telefónica Móviles Argentina to continue to operate on an up-to-date version of Amdocs' full-stack solutions, incorporating the latest software enhancements, security updates, and architectural improvements.
This initiative will establish a robust, standardized, and future-ready foundation, ensuring stable day-to-day operations while supporting the ongoing evolution of Telefónica Móviles Argentina's network systems.
"This agreement marks a significant step forward in our operational excellence journey," said Diego Martinez, CTIO at Telefónica Móviles Argentina. "With Amdocs' expertise and continued innovation, we are enhancing our end-to-end customer management processes while significantly reducing billing cycle times. These improvements are driving meaningful efficiencies across our operations, enabling faster time-to-market and greater agility in delivering new services. At the same time, Amdocs' support in maintaining and evolving our technology stack ensures we can provide a more seamless, reliable, and high-quality experience to our customers."
"This multi-year agreement marks an important step in enabling Telefónica Móviles Argentina to combine ongoing innovation with seamless operational scale," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "Through this collaboration, Telefónica Móviles Argentina will be well-positioned to deliver reliable, high‑quality experiences as customer expectations continue to evolve."
Supporting Resources
Keep up with Amdocs news by visiting the company's website
About Amdocs
Amdocs helps the world's leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains - delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than 40 years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macroeconomic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, changes to trade policies including tariffs and trade restrictions, as well as the current inflationary environment, and the effects of these conditions on the Company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the Company's customers. Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the Company's offerings and operations, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2025, filed on December 15, 2025, and for the first quarter of fiscal 2026 on February 17, 2026.
Media Contacts
Mario Hajiloizi
Amdocs Public Relations
E-mail: mario.hajiloizi@amdocs.com
SOURCE: Amdocs Management Limited
View the original press release on ACCESS Newswire
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