Vivo and Amdocs Sign Agreement to Modernize its Operations Support Systems
Amdocs (NASDAQ:DOX) announced on November 11, 2025 that Vivo, a Telefónica group member, signed a multi-year agreement to modernize its operations support systems (OSS).
The program will move Vivo to the latest Amdocs OSS releases, deliver cloud-native, microservices-based Service Orchestration and Service Activation, and provide extended support and professional services to strengthen system maintainability, security updates, integration, and long-term platform stability.
The deal aims to standardize Vivo's OSS foundation for future network evolutions and improved operational agility.
Amdocs (NASDAQ:DOX) ha annunciato 11 novembre 2025 che Vivo, membro del gruppo Telefónica, ha firmato un accordo pluriennale per modernizzare i suoi sistemi di gestione delle operazioni (OSS).
Il programma porterà Vivo alle ultime versioni OSS di Amdocs, offrendo una Orchestrazione dei Servizi e Attivazione dei Servizi basata su cloud-native e microservizi, e fornendo supporto esteso e servizi professionali per rafforzare la manutenibilità del sistema, gli aggiornamenti di sicurezza, l'integrazione e la stabilità della piattaforma a lungo termine.
L'accordo mira a standardizzare la base OSS di Vivo per future evoluzioni della rete e una maggiore agilità operativa.
Amdocs (NASDAQ:DOX) anunció el 11 de noviembre de 2025 que Vivo, miembro del grupo Telefónica, firmó un acuerdo plurianual para modernizar sus sistemas de soporte de operaciones (OSS).
El programa llevará a Vivo a las últimas versiones OSS de Amdocs, ofrecerá Orquestación de Servicios y Activación de Servicios nativas de la nube y basadas en microservicios, y proporcionará soporte extendido y servicios profesionales para fortalecer la mantenibilidad del sistema, las actualizaciones de seguridad, la integración y la estabilidad de la plataforma a largo plazo.
El acuerdo tiene como objetivo estandarizar la base OSS de Vivo para futuras evoluciones de la red y una mayor agilidad operativa.
Amdocs (NASDAQ:DOX)는 2025년 11월 11일에 Vivo가 Telefónica 그룹의 구성원으로 다년간의 계약을 체결해 운영 지원 시스템(OSS)을 현대화했다고 발표했습니다.
이 프로그램은 Vivo를 최신 Amdocs OSS 릴리스로 이동시키고, 클라우드 네이티브 마이크로서비스 기반의 서비스 오케스트레이션 및 서비스 활성화를 제공하며, 시스템 유지 관리성, 보안 업데이트, 통합 및 장기 플랫폼 안정성을 강화하기 위한 확장된 지원 및 전문 서비스를 제공합니다.
이번 거래의 목표는 향후 네트워크 진화와 운영 민첩성을 향상시키기 위해 Vivo의 OSS 기본을 표준화하는 것입니다.
Amdocs (NASDAQ:DOX) a annoncé le 11 novembre 2025 que Vivo, membre du groupe Telefónica, a signé un accord pluriannuel pour moderniser ses systèmes d'exploitation des opérations (OSS).
Le programme fera passer Vivo aux dernières versions OSS d'Amdocs, offrira une Orchestration des Services et Activation des Services basées sur le cloud-native et les microservices, et fournira un support étendu et des services professionnels pour renforcer la maintenabilité du système, les mises à jour de sécurité, l'intégration et la stabilité de la plateforme à long terme.
L'accord vise à standardiser la fondation OSS de Vivo pour les évolutions futures du réseau et une meilleure agilité opérationnelle.
Amdocs (NASDAQ:DOX) gab am 11. November 2025 bekannt, dass Vivo, ein Mitglied der Telefónica-Gruppe, eine mehrjährige Vereinbarung zur Modernisierung seiner Operations Support Systems (OSS) unterzeichnet hat.
Das Programm wird Vivo auf die neuesten Amdocs OSS-Versionen umstellen, cloud-native, microservices-basierte Service-Orchestrierung und Service-Aktivierung bereitstellen und erweiterte Unterstützung sowie professionelle Dienstleistungen bieten, um Wartbarkeit des Systems, Sicherheitsupdates, Integration und langfristige Plattformstabilität zu stärken.
Ziel der Vereinbarung ist es, die OSS-Grundlage von Vivo für zukünftige Netzwerkevolutionen zu standardisieren und die operative Agilität zu verbessern.
أمِدُكس (NASDAQ:DOX) أعلنت في 11 نوفمبر 2025 أن Vivo، عضو مجموعة Telefónica، وقعت اتفاقية متعددة السنوات لتحديث أنظمة دعم التشغيل (OSS).
ستقوم الخطة بنقل Vivo إلى أحدث إصدارات OSS من Amdocs، وتوفير تنسيق الخدمات وتفعيل الخدمات المعتمدان على السحابة والخدمات المصغرة، وتقديم دعم موسع وخدمات مهنية لتعزيز قابلية صيانة النظام، وتحديثات الأمان، والتكامل، واستقرار المنصة على المدى الطويل.
تهدف الصفقة إلى توحيد أساس OSS لـ Vivo من أجل التطورات الشبكية المستقبلية وتحسين الرشاقة التشغيلية.
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Insights
A multi-year OSS modernization deal with Vivo strengthens operational stability and moves systems to cloud-native, microservices architectures.
By upgrading Vivo to the latest Amdocs OSS releases and deploying cloud-native, microservices-based Service Orchestration and Service Activation, the program targets improved maintainability, security updates, and standardized operations.
Execution depends on timely delivery of the new releases, successful integration with existing processes, and effective change management across Vivo's teams; delays or integration friction could affect realized benefits.
Watch for delivery milestones and integration status over the contract term, particularly any staged rollouts of the cloud-native modules and security update schedules within the next 12–24 months.
The agreement represents a business win that provides multi-year services revenue and deepens the vendor-client relationship.
Extending platform support and adding professional services creates a predictable revenue stream from implementation, ongoing support, and future upgrades while embedding Amdocs into Vivo's operational stack.
Risks include scope creep, cost-to-complete on professional services, and measurable ROI timing for Vivo; contract terms and performance SLAs will determine commercial success.
Key items to monitor are announced milestones, any publicized service-level commitments, and statements about platform stability improvements over the coming
Multi-year agreement includes OSS modernization, extended support for existing platforms, and professional services aimed at strengthening Vivo's operational efficiency and service agility
JERSEY CITY, NJ / ACCESS Newswire / November 11, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services for communications and media companies, today announced that Vivo, a member of Telefónica group, has signed an agreement with Amdocs to modernize its operations support systems (OSS).
The modernization program will ensure that the Brazilian service provider operates on the latest version of Amdocs' OSS products, incorporating the most recent software enhancements, security updates, and architectural improvements. This will provide a stable, standardized, and future-ready foundation for ongoing operations and future evolutions of Vivo's network systems.
Under the new agreement, Amdocs will deliver an OSS project modernization aimed to deploy the latest cloud-native, microservices-based release of Service Orchestration and Service Activation.
These initiatives will strengthen Vivo's OSS environment by introducing updated technologies, improved system maintainability, and enhanced integration with existing operational processes. The modernization will support long-term platform stability and compliance with evolving technology standards.
"We are delighted to expand our collaboration with Vivo at such a pivotal moment in their growth journey," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "By modernizing their OSS with our latest cloud-native platforms and supporting them with our end-to-end services, we are empowering Vivo to deliver seamless customer experiences and drive business agility at scale."
Supporting Resources
Keep up with Amdocs news by visiting the company's website
About Amdocs
Amdocs empowers the world's leading communications and media companies to accelerate innovation and deliver exceptional customer experiences at scale. Our comprehensive portfolio of software products and services enable service providers to harness the transformative power of artificial intelligence, driving digital modernization, cloud adoption, intelligent network automation, and new revenue opportunities. With our talented people across the globe, we partner with our customers to turn advanced technology into measurable business outcomes, enriching lives and advancing a more connected society. Together, we help those who shape the future to make it amazing. Listed on the NASDAQ Global Select Market, Amdocs reported revenue of
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macroeconomic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, changes to trade policies including tariffs and trade restrictions, as well as the current inflationary environment, and the effects of these conditions on the Company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the Company's customers. Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the Company's offerings and operations, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2024, filed on December 17, 2024, and our Form 6-K furnished for the first quarter of fiscal 2025 on February 18, 2025, and for the second quarter of fiscal 2025 on May 19, 2025, and for the third quarter of fiscal 2025 on August 18, 2025.
Media Contacts:
Mario Hajiloizi
Amdocs Public Relations
E-mail: mario.hajiloizi@amdocs.com
Katie Owen
Babel PR for Amdocs
Tel: +44 (0) 7490 131475
E-mail: amdocs@babelpr.com / katie.owen@babelpr.com
SOURCE: Amdocs Management Limited
View the original press release on ACCESS Newswire
FAQ
What did Amdocs (DOX) announce on November 11, 2025 about Vivo?
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