Descartes’ 9th Annual Study Finds Transportation Management Reaches Record Strategic Importance
Descartes Systems Group (Nasdaq:DSGX) has released its 9th Annual Global Transportation Management Benchmark Survey, revealing that a record 81% of shippers and logistics services providers now view transportation management as a competitive differentiator. The study, surveying over 600 companies, highlights a significant digital divide, with only 17% of respondents reporting fully automated processes.
The survey found that 96% of respondents are utilizing generative AI, primarily for data entry (41%), route optimization (39%), and freight forecasting (35%). Additionally, 80% of companies plan to increase their Transportation Management System (TMS) IT spending, while 72% expect at least 5% annual revenue growth in the next two years.
Descartes Systems Group (Nasdaq:DSGX) ha pubblicato la sua 9ª Indagine annuale sul benchmark globale della gestione dei trasporti, rivelando che un record 81% di mittenti e fornitori di servizi logistici considera ora la gestione del trasporto come un fattore differenziante competitivo. Lo studio, che ha intervistato oltre 600 aziende, evidenzia un significativo divario digitale, con solo 17% dei rispondenti che riportano processi completamente automatizzati.
La survey ha rilevato che 96% dei rispondenti utilizza l’IA generativa, principalmente per l’inserimento dati (41%), l’ottimizzazione delle rotte (39%) e la previsione dei costi di trasporto (35%). Inoltre, l’80% delle aziende prevede di aumentare la spesa IT per il Transportation Management System (TMS), mentre il 72% si aspetta una crescita annua dei ricavi di almeno il 5% nei prossimi due anni.
Descartes Systems Group (Nasdaq:DSGX) ha publicado su 9ª Encuesta Anual de Benchmark Global de la Gestión del Transporte, revelando que un récord 81% de expedidores y proveedores de servicios logísticos ya ven la gestión del transporte como un diferenciador competitivo. El estudio, que encuestó a más de 600 empresas, destaca una brecha digital significativa, con solo 17% de los encuestados reportando procesos totalmente automatizados.
La encuesta encontró que 96% de los encuestados utilizan IA generativa, principalmente para la entrada de datos (41%), la optimización de rutas (39%) y la previsión de fletes (35%). Además, 80% de las empresas planean aumentar su gasto en TI para el Sistema de Gestión de Transporte (TMS), mientras que 72% esperan un crecimiento de ingresos anual de al menos el 5% en los próximos dos años.
Descartes Systems Group (Nasdaq:DSGX)가 글로벌 운송 관리 벤치마크 9주년 설문조사를 발표했으며, 운송 관리가 이제 경쟁 차별화 요인으로 보는 운송주선업체와 물류 서비스 제공자의 비율이 기록적인 81%에 이릅니다. 600개가 넘는 기업을 대상으로 한 이 연구는 디지털 격차를 크게 강조하며, 응답자의 17%만이 프로세스가 완전히 자동화되어 있다고 보고했습니다.
조사에 따르면 96%의 응답자가 생성형 AI를 활용하고 있으며, 주로 데이터 입력(41%), 노선 최적화(39%), 화물 예측(35%)에 사용합니다. 또한 80%의 기업이 TMS(운송 관리 시스템) IT 지출을 증가시킬 계획이며, 72%는 앞으로 2년간 연매출이 최소 5% 성장할 것으로 예상합니다.
Descartes Systems Group (Nasdaq:DSGX) a publié sa 9e Étude annuelle sur le Benchmark mondial de la gestion du transport, révélant qu’un record de 81% des expéditeurs et des prestataires de services logistiques considèrent désormais la gestion du transport comme un facteur différenciant compétitif. L’étude, qui a interrogé plus de 600 entreprises, met en évidence un fossé numérique significatif, avec seulement 17% des répondants rapportant des processus entièrement automatisés.
L’enquête a révélé que 96% des répondants utilisent l’IA générative, principalement pour la saisie de données (41%), l’optimisation des itinéraires (39%) et la prévision du fret (35%). De plus, 80% des entreprises prévoient d’augmenter leurs dépenses informatiques liées au Transportation Management System (TMS), tandis que 72% s’attendent à une croissance du chiffre d’affaires annuelle d’au moins 5% au cours des deux prochaines années.
Descartes Systems Group (Nasdaq:DSGX) hat seine 9. jährliche Global Transportation Management Benchmark-Umfrage veröffentlicht und zeigt, dass ein Rekordanteil von 81% der Versender und Logistikdienstleister das Transportmanagement nun als wettbewerbsentscheidendes Unterscheidungsmerkmal ansehen. Die Studie, die über 600 Unternehmen befragte, hebt eine signifikante digitale Kluft hervor, da nur 17% der Befragten vollständig automatisierte Prozesse melden.
Die Umfrage ergab, dass 96% der Befragten generative KI nutzen, hauptsächlich für Dateneingabe (41%), Routenoptimierung (39%) und Frachtprognose (35%). Zusätzlich planen 80% der Unternehmen, ihre IT-Ausgaben für das Transportation Management System (TMS) zu erhöhen, während 72% in den nächsten zwei Jahren ein jährliches Umsatzwachstum von mindestens 5% erwarten.
Descartes Systems Group (Nasdaq:DSGX) أصدرت استبيانها السنوي التاسع حول معيار إدارة النقل العالمية، كاشفة أن نسبة قياسية تبلغ 81% من الشاحنين ومقدمي خدمات لوجستية يرون الآن في إدارة النقل عنصر تفاضل تنافسي. أظهر المسح، الذي شمل أكثر من 600 شركة، وجود فجوة رقمية كبيرة، حيث أفاد 17% فقط من المستجيبين بوجود عمليات مؤتمتة بالكامل.
وجد الاستبيان أن 96% من المستجيبين يستخدمون الذكاء الاصطاني التوليدي، وهو في الأساس للادخال البيانات (41%)، وتحسين المسارات (39%)، وتوقع تكاليف الشحن (35%). بالإضافة إلى ذلك، يخطط 80% من الشركات لزيادة إنفاقها على تكنولوجيا معلومات نظام إدارة النقل (TMS)، بينما يتوقع 72% نموًا في الإيرادات بنسبة 5% سنويًا على مدار العامين المقبلين على الأقل.
Descartes Systems Group (Nasdaq:DSGX) 已发布其第9份全球运输管理基准调查，显示现今有创纪录的 81% 的托运人和物流服务提供商将运输管理视为竞争差异化因素。该研究对超过600家公司的调查显示了显著的数字鸿沟，只有 17% 的受访者报告实现了完全自动化的流程。
调查发现，96% 的受访者正在使用生成式AI，主要用于数据输入（41%）、路线优化（39%）和货运预测（35%）。此外，80% 的公司计划增加对运输管理系统（TMS）信息技术的支出，而 72% 的公司预计在未来两年内实现至少5%的年度收入增长。
- None.
- Only 17% of respondents report fully automated processes
- Over one-third still heavily rely on manual processes
- Companies with below-average financial performance show only 5% automation rate
- Significant gaps remain in automation and digital maturity
Insights
Descartes' survey reveals record 81% of companies now view transportation management as strategic, driving increased TMS investment despite automation gaps.
Descartes' 9th annual industry survey reveals a significant shift in how companies perceive transportation management, with a record 81% of respondents now viewing it as a competitive differentiator rather than just a cost center. This strategic elevation represents a critical inflection point for the logistics technology market that Descartes serves.
The automation gap identified in the survey presents both a challenge and opportunity for Descartes. Only 17% of respondents report being fully automated, with over one-third still heavily reliant on manual processes. This gap is particularly pronounced between financial performers - 51% of industry leaders are fully automated versus just 5% of below-average performers. This correlation between automation and financial performance strengthens the business case for Descartes' solutions.
The 96% adoption rate of generative AI among respondents signals mainstream integration of this technology in transportation operations, particularly in data entry (41%), route optimization (39%), and freight forecasting (35%). This aligns with Descartes' AI-enabled product portfolio and suggests growing demand for advanced capabilities.
Most significantly for Descartes' business outlook, 80% of respondents plan to increase TMS IT spending, with priorities in performance management, visibility, and fleet routing - all areas where Descartes offers solutions. The emergence of carrier monitoring as a top capability priority, especially in North America, indicates evolving customer needs that could drive feature development and regional sales strategies.
With 72% of respondents expecting at least 5% annual revenue growth, the overall positive industry outlook suggests a favorable market environment for Descartes' transportation management solutions in the coming years.
LONDON and ATLANTA, Sept. 15, 2025 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced the results of its 9th Annual Global Transportation Management Benchmark Survey of more than 600 companies. The study reveals that
While transportation management systems (TMS) are increasingly recognized as an essential solution in modern technology environments for shippers and LSPs, significant gaps remain in automation and digital maturity. Only
Figure 1. How mature is your company’s transportation technology adoption?
Source: Descartes
In terms of adopting generative AI specifically, an overwhelming
Figure 2. Is your company leveraging generative AI in any of these areas? (select all that apply)
Source: Descartes
Other key findings include:
- TMS investment increasing:
80% of respondents plan to increase TMS IT spending, with top priorities in performance management, visibility, and fleet routing. - Fraud and theft prevention rising: Carrier monitoring (i.e., insurance, safety, fraud) emerged as a top three TMS capability, with North American respondents prioritizing the capability
7% higher than European counterparts. - Strong growth outlook:
72% of respondents expect at least5% annual revenue growth in the next two years
“This year’s survey shows a sector making meaningful progress in elevating transportation from a cost center to a strategic driver of customer value and business growth,” said Mike Hane, Director, Product Marketing, Transportation Management at Descartes. “This transition is backed by greater investment in TMS technology, according to study findings, as companies seek to more fully embed automation and AI in transportation management operations to enhance performance and generate value.”
Descartes and SAPIO Research surveyed 616 participants evenly split between logistics services providers (LSPs) (i.e., brokers, forwarders and third-party logistics providers) and shippers (i.e., manufacturers, distributors and retailers) from a wide variety of industries. The goal was to understand how companies view the role of transportation management; uncover which capabilities, technologies and competitive strategies/tactics are having the greatest impact on transportation operations; and provide an outlook on future transportation IT investment. Respondents were based in the United States, Canada and in Western Europe.
To learn more, read the full report: Descartes’ 9th Annual Global Transportation Management Benchmark Survey.
Learn more about Descartes’ Transportation Management solutions.
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world’s largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com, and connect with us on LinkedIn and Twitter.
Global Media Contact
Cara Strohack
Tel: 226-750-8050
cstrohack@descartes.com
Cautionary Statement Regarding Forward-Looking Statements
This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ transportation management solution offerings and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, “Certain Factors That May Affect Future Results” in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities regulatory authorities across Canada including Descartes’ most recently filed annual and interim management’s discussion and analysis which are available under Descartes’ profile through the EDGAR website at http://www.sec.gov or through the SEDAR+ website at http://www.sedarplus.com/. If any such risks actually occur, they could, among other consequences, materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purposes of providing information about management’s current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.
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FAQ
What are the key findings of Descartes' 9th Annual Transportation Management Survey 2025?
How many companies are fully automated according to Descartes' 2025 transportation survey?
What are the main uses of generative AI in transportation management in 2025?
How does automation impact financial performance according to DSGX's 2025 survey?
What are the top TMS investment priorities according to Descartes' 2025 survey?
