8x8, Inc. reports developments across its cloud business communications platform, including contact center, unified communications and CPaaS capabilities delivered through the 8x8 Platform for CX. Company updates commonly cover AI-enabled customer experience tools, analytics, authentication, CRM integration, digital engagement and mobile-first communications for distributed workforces.
News also includes product availability for offerings such as 8x8 AI Studio, 8x8 Engage and Retail Nationwide, technology partnerships, channel-program recognition, customer-experience studies and scheduled earnings communications. The recurring themes center on enterprise communications, contact-center automation, partner distribution and platform security and data-protection practices.
8x8, Inc. (NYSE: EGHT) announced its collaboration with the Natchez Trace 444, a 444-mile cycling event in October 2020. Utilizing the 8x8 Open Communications Platform, the event will enhance communication among organizers, participants, and spectators through livestreaming and real-time updates. The cycling competition, designed for social distancing, allows teams to complete the race in 44 hours while ensuring remote tracking and engagement. CEO Vik Verma emphasized the platform's importance in facilitating connections during challenging times.