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Elauwit Connection Appoints Michele Levingston as Vice President, Customer Experience (CX)

Elauwit Connection (NASDAQ: ELWT) appointed Michele Levingston as Vice President, Customer Experience on February 5, 2026.

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Elauwit Connection (NASDAQ: ELWT) appointed Michele Levingston as Vice President, Customer Experience on February 5, 2026. Levingston brings nearly four decades of telecommunications experience in customer success, account management, and customer care operations. She will focus on strengthening customer relationships and delivering a consistent, high-impact customer experience across Elauwit.

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Positive

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Negative

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Argus Feb 5 session
-9.81% close to close Open Argus
Details

News Market Reaction – ELWT

On Feb 5, the day this news came out, ELWT closed 9.81% below the previous close.

Data tracked by StockTitan Argus for the Feb 5 session.

Market Context

On Feb 5, the day this news came out, the stock closed 9.8% below the previous close. A negative rea...
Analysis

On Feb 5, the day this news came out, the stock closed 9.8% below the previous close. A negative reaction despite constructive leadership news would fit a history where strong fundamentals, such as Q3 revenue up 178%, sometimes met selling pressure, including a 12.33% decline after those results. This could reflect concerns about sustainability, liquidity with cash of $0.8M as of Q3 2025, or post-IPO positioning. Investors would likely monitor how new executives influence growth, margins, and any future capital decisions.

Key Figures

Revenue growth: 178% year-over-year Recurring service revenue: 163% year-over-year Gross profit: $1.9 million +5 more
Revenue growth
178% year-over-year
Third quarter 2025 total revenue
Recurring service revenue
163% year-over-year
Third quarter 2025 recurring service revenue
Gross profit
$1.9 million
Third quarter 2025, up from $0.2 million prior year
Contracted units
32,826 units
Operational scale as of Q3 2025
Activated units
16,964 units
Operational scale as of Q3 2025
Billed units
10,710 units
Operational scale as of Q3 2025
IPO gross proceeds
$15.6 million
Total IPO gross proceeds including over-allotment
Cash and investments
$0.8 million
Cash and short‑term investments as of Sept 30, 2025

Historical Context

5 past events · Latest: Feb 03
5 events
  1. Feb 03

    Executive appointment

    24h Move
    -2.0%

    Named a new Chief Accounting Officer to lead finance and controls.

  2. Dec 08

    Earnings results

    24h Move
    -12.3%

    Reported Q3 2025 revenue up 178% year‑over‑year with higher gross profit.

  3. Dec 03

    Earnings date set

    24h Move
    +2.3%

    Announced date and webcast details for Q3 2025 earnings release.

  4. Nov 24

    IPO over-allotment

    24h Move
    -1.1%

    Closed partial over-allotment exercise, adding IPO gross proceeds.

  5. Nov 18

    Executive appointment

    24h Move
    +5.7%

    Appointed a Chief Growth Officer to drive sales and market expansion.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Columbia, South Carolina--(Newsfile Corp. - February 5, 2026) - Elauwit Connection, Inc. (NASDAQ: ELWT) ("Elauwit" or the "Company"), a national managed services provider of turnkey broadband and property-wide WiFi networks serving multifamily, student housing, and senior living communities, today announced the appointment of Michele Levingston as Vice President, Customer Experience.

Levingston brings nearly four decades of experience in the telecommunications industry, with leadership spanning across customer success, account management, and end-to-end customer experience. She is a proven executive leader, known for her initiative, organizational strength, and ability to build trusted, long-term customer relationships.

Her career reflects a consistent focus on customer success, service quality, and relationship building, and she offers a broad range of managerial experience across account management, customer care operations, and sales leadership.

At Elauwit, Levingston will focus on strengthening customer relationships and advancing a consistent, high-impact customer experience across the organization.

Taylor Jones, President and CTO of Elauwit commented:
"Michele's background bridges decades of experience in customer success, account management, customer care and business operations, giving her a unique perspective that connects strategy with execution. We're thrilled to have her join us as Vice President, Customer Experience. Her proven leadership and commitment to service excellence will be a tremendous asset as she strengthens our partnerships and drives impact across the organization!"

Michele Levingston added:
"I'm honored to join Elauwit as Vice President, Customer Experience. Throughout my career, I've focused on building trusted customer relationships, delivering service excellence, and driving meaningful results. I look forward to strengthening partnerships and advancing a consistent, high-impact experience across the organization."

About Elauwit Connection (NASDAQ: ELWT)

Elauwit is a publicly traded connectivity MSP dedicated to rental communities, including multifamily properties, student housing, and senior living. Elauwit designs, builds, and operates managed networks, backed by a service model that treats property teams and residents like a relationship, not an account number.

With dependable connections, exceptional resident support, and no-upfront-cost options, Elauwit helps owners deliver premium connectivity as a competitive advantage, supporting new revenue, resident retention and increased asset value.

Visit: www.elauwit.com

Contacts

Investor Relations
Matt Kreps, Darrow Associates
+1 214-597-8200 | mkreps@darrowir.com

Elauwit Connection Inc.
Katie Hayward, Vice President of Marketing
+1 704-558-3099 | sales-pr@elauwit.com

Forward-Looking Statements

This press release contains forward-looking statements, including with respect to the Company's future financial results, the Company's growth strategies and pipeline, and its performance as a public company. The words "anticipate," "believe," "can," "expect," "future," "opportunities," "potential," "will," and similar expressions are intended to identify forward-looking statements. These forward-looking statements are subject to a number of risks, uncertainties, and assumptions, including market and other conditions and the Company's ability to improve its financial performance and achieve its growth objectives, and other factors set forth in the Company's filings with the SEC, including the Company's final prospectus dated November 2, 2025 and filed with the SEC pursuant to Rule 424(b) under the Securities Act of 1933, as amended, on November 4, 2025, and subsequent quarterly reports on Form 10-Q. Actual results might differ materially from those explicit or implicit in the forward-looking statements. The Company undertakes no obligation to update any such forward-looking statements after the date hereof to conform to actual results or changes in expectations, except as required by law.

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Michele Levingston, Vice President, Customer Experience (CX), Elauwit Connection

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To view the source version of this press release, please visit https://www.newsfilecorp.com/release/282561

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

Who is Michele Levingston and what role did she accept at Elauwit (ELWT) on February 5, 2026?

Michele Levingston was named Vice President, Customer Experience at Elauwit on February 5, 2026. According to the company, she has nearly four decades of telecommunications experience focused on customer success, account management, and customer care operations.

What will Michele Levingston focus on as VP, Customer Experience at ELWT?

Levingston will prioritize strengthening customer relationships and consistency in service delivery across Elauwit. According to the company, her work will emphasize long-term partnerships, service quality, and advancing a high-impact customer experience organization-wide.

How does Michele Levingston’s background support Elauwit’s customer experience goals (ELWT)?

Her background includes leadership in customer success, account management, and sales operations over nearly 40 years. According to the company, that breadth equips her to connect strategy with execution and improve customer care and retention outcomes.

Does Elauwit (ELWT) expect immediate operational changes following the VP, Customer Experience hire?

The announcement indicates a focus on strengthening partnerships and advancing customer experience but does not list specific operational changes. According to the company, Levingston will drive consistency and service excellence across the organization.

What does Michele Levingston’s appointment mean for Elauwit shareholders and customers of ELWT?

Her appointment signals an organizational emphasis on customer retention and service quality, which can support long-term customer value. According to the company, Levingston’s leadership aims to enhance relationships and deliver more consistent customer experiences.

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