Vonage First to Launch Fraud Prevention Network APIs Across all Major U.S. Carriers

Rhea-AI Summary

Vonage (NASDAQ: ERIC) launched commercial fraud prevention Network APIs across all major U.S. carriers on November 17, 2025, offering Silent Authentication and SIM Swap detection to enterprises and developers.

The APIs provide carrier-verified trust signals for invisible authentication and SIM-change alerts; early deployments report 3–5x faster authentication and +8 percentage points conversion versus SMS OTP, and SIM Swap detection that can improve fraud detection 30–40%. Customers onboarded include Freenow (part of Lyft) and Persona. The services are also available in France, Germany, Italy, Netherlands, Spain, and the UK.

Positive

• First-to-market: APIs deployed across all major U.S. carriers
• Authentication 3–5x faster versus SMS OTP (Vonage data, 2025)
• Conversion uplift of up to 8 percentage points versus SMS OTP (Vonage data, 2025)
• SIM Swap detection improves fraud detection 30–40% (estimated)
• Available across 7 countries including U.S., UK, France, Germany, Italy, Netherlands, Spain

Negative

• None.

Insights

Telecom API Product Strategist

Vonage commercially launched carrier-verified Silent Authentication and SIM Swap across major U.S. networks, with anchor customers already onboard.

Vonage rolled out Network APIs that surface carrier-verified trust signals for Silent Authentication and SIM Swap across the largest U.S. carriers on Nov 17, 2025. The product replaces SMS OTPs with invisible phone-number validation and offers SIM-change detection, which directly plugs into developer apps and enterprise workflows. Customers cited include Freenow and Persona, and the capabilities already operate in multiple European countries.

Key disclosed performance claims include faster authentication of 3–5x, conversion uplifts of up to 8 percentage points, and SIM-swap detection improvements of 30–40%, set against identity-fraud incidence figures of 84% for businesses and 77% of Americans experiencing scams. These metrics frame the business mechanism: carrier signals reduce reliance on SMS OTPs and add network-derived telemetry to fraud models.

Dependencies and risks are explicit and constrained to the announcement: adoption depends on developer integration and enterprise willingness to use network-derived signals; claims cite internal and third-party sources but do not disclose sample sizes or contract terms. The international availability in several European markets suggests scaled integration, but the announcement provides no financial terms or rollout milestones.

Concrete items to watch in the near term are enterprise adoption metrics, published integration case studies, and any disclosed contract scale or pricing; expect measurable adoption signals within the next 6–12 months as customers move from pilot to production.

Enterprises and developers nationwide can now build advanced solutions with Vonage Silent Authentication and SIM Swap; customers include Freenow, a part of Lyft, and Persona

HOLMDEL, N.J., Nov. 17, 2025 /PRNewswire/ -- Vonage, a part of Ericsson (NASDAQ: ERIC), today announced the commercial launch of its fraud prevention Network APIs across the U.S., with customers including Freenow, a part of Lyft, and Persona already onboarded. The company is the first to bring Silent Authentication and SIM Swap to enterprises and developers to all of the nation's largest carrier networks. These major telecom players are reshaping the digital landscape as they unlock the capabilities of their networks.

Vonage's innovative APIs enable developers to access carrier-verified trust signals directly from mobile networks, for advanced fraud detection that is invisible to the end user, and build applications that take customer experience to the next level. The APIs also mean that the intelligence embedded within mobile networks can be extracted, for enterprises to access previously untapped insights and unlock new possibilities for digital transformation.

With identity-related fraud affecting 84% of U.S. businesses¹ and 77% of Americans encountering a scam in the last year², the demand for more secure and frictionless digital interactions has never been higher. Vonage addresses this challenge by equipping enterprises and developers with cutting-edge technology to help combat the evolving fraud landscape while enhancing customers' digital journey.

Vonage Silent Authentication enables user authentication securely and seamlessly within applications. It invisibly validates a user's phone number, eliminating the need for SMS one-time passcodes (OTPs), which can be susceptible to vulnerabilities such as social engineering and interception attacks. In existing deployments of Silent Authentication, Vonage customers have seen three to five times faster authentication and up to eight percentage points higher conversion rate compared to SMS OTP³.

Vonage SIM Swap detection identifies SIM card changes and provides early warnings of potential account takeovers. With unauthorized SIM swaps surging by over 1,000 percent⁴, this capability provides a critical layer of protection, improving fraud detection by 30-40 percent⁵.

"As the first to offer both of these Network APIs across the major U.S. carriers, Vonage is breaking new ground," said Christophe Van de Weyer, President and Head of Business Unit API, Vonage. "Leveraging real-time network intelligence, our APIs enable developers to embed cutting-edge fraud prevention capabilities and identity verification within applications, enabling enterprises to mitigate an increasingly complex fraud landscape and provide their end users with frictionless digital experiences."

"At Persona, we're constantly exploring innovative solutions and partnerships that help our customers streamline user experiences without compromising security," said Sasha Dobrolioubov, VP of Partnerships, Persona. "By gaining access to advanced mobile network capabilities across the major U.S. carriers, we're extending our reach and strengthening our ability to detect and prevent fraud. We're thrilled about how our partnership with Vonage will unlock new signals to empower our customers to catch ever more complex fraud."

"The launch of Vonage Silent Authentication and SIM Swap APIs across the major U.S. carriers represents a significant milestone in the industry," said Courtney Munroe, Research Vice President, Worldwide Telecommunications Research, IDC. "By leveraging real-time network intelligence, Vonage is setting a new standard for fraud prevention and secure digital interactions. This innovation not only addresses the growing challenges of identity-related fraud but also enhances the customer experience by providing seamless and frictionless authentication solutions."

Anthony Bartolo, CEO, Aduna commented, "The collaboration between telcos, aggregators, and developer platform providers is pivotal in shaping the future of digital security. Aduna, a joint venture between major telecom players, acts as an aggregator of mobile network API capabilities. As a developer platform partner, Vonage then provides developers access to these tools through its APIs and SDKs, enabling them to build innovative fraud prevention solutions. We are excited to see Vonage launch its fraud prevention network APIs across the U.S. and the progress this represents for the ecosystem."

Both Silent Authentication and SIM Swap from Vonage are also available today in France, Germany, Italy, Netherlands, Spain, and the UK. For more information about Vonage Network APIs, visit https://www.vonage.com/network-apis.

1 Identity Defined Security Alliance: 2024 Trends in Securing Digital Identities
2 Global Anti-Scam Alliance's State of Scams USA 2025 report
3 Based on Vonage internal data, 2025. Results may vary.
4 The flagship intelligence report from Cifas, the UK's Fraud Prevention Community
5 Estimated based on triangulation from implemented SIM Swap network API: Major South African bank, UK scam signal, Alloy State of Fraud Benchmark Report, 2024

About Vonage 
Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud.

The company's technology portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions. Trusted by enterprises across industries and embraced by developers around the world, Vonage is committed to reimagining every digital interaction.

Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC) and operates within Ericsson Group Business Area Global Communications Platform (BGCP). For more information visit www.vonage.com and follow @Vonage.

Copyright © 2025 Vonage. All rights reserved. VONAGE®, the V logo, and other Vonage marks are registered trademarks of Vonage or its affiliates in the United States and other countries.

Press Contact:
press@vonage.com

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SOURCE Vonage

FAQ

What did Vonage announce on November 17, 2025 about its Network APIs (ERIC)?

Vonage announced commercial launch of Silent Authentication and SIM Swap Network APIs across all major U.S. carriers.

How much faster is Vonage Silent Authentication compared to SMS OTP (ERIC)?

Vonage reports 3–5x faster authentication in existing deployments versus SMS OTP (Vonage internal data, 2025).

What fraud detection improvement does Vonage SIM Swap offer for ERIC customers?

Vonage estimates SIM Swap detection can improve fraud detection by about 30–40% based on implemented benchmarks.

Which customers are already using Vonage Network APIs (ERIC)?

Customers onboarded include Freenow (part of Lyft) and Persona.

Are Vonage Silent Authentication and SIM Swap available outside the U.S. (ERIC)?

Yes; both products are also available in France, Germany, Italy, Netherlands, Spain, and the UK.

Where can developers learn more or access Vonage Network APIs (ERIC)?

Developers can find product information and access details at vonage.com/network-apis.