Vonage Network APIs Pave the Way for Freenow by Lyft to Advance Urban Mobility Innovation
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network apistechnical
Network APIs are tools that allow different software systems to communicate and share information over the internet. They act like digital bridges, enabling applications to access data or services from other systems seamlessly. For investors, network APIs are essential because they facilitate real-time data exchange and integration, helping automate processes and make informed decisions quickly.
silent authenticationtechnical
Silent authentication is a process that verifies a person's identity automatically and discreetly, without requiring them to actively provide login details each time they access a service. It works behind the scenes, much like a trusted guard recognizing someone without stopping them, which helps streamline access and improve security. For investors, it means smoother, more secure experiences when managing accounts or making transactions online.
sim swap detectiontechnical
Systems and processes that spot when a mobile phone number is fraudulently moved from one SIM card to another so attackers can intercept calls and text messages. Investors care because a successful SIM swap can let criminals bypass two‑factor authentication, seize control of brokerage or banking accounts, and trigger unauthorized trades or theft; detection works like a security guard noticing someone trying to change the locks on your mailbox and shutting down suspicious moves.
account takeovertechnical
An account takeover occurs when an unauthorized person gains control of a customer or company account—such as banking, trading, email, or user portals—usually by stealing passwords or bypassing security. It matters to investors because these incidents can cause direct financial loss, damage trust and brand value, trigger regulatory fines, and reveal weaknesses in a company’s controls; think of it like someone stealing the key to a mailbox and rifling through bills and instructions.
synthetic identity fraudtechnical
Synthetic identity fraud is the creation of a fake person using a mix of real data (like a Social Security number) and fabricated details to open accounts, get loans, or make transactions. It matters to investors because it can lead to hidden loan losses, rising compliance and insurance costs, and damaged trust in financial firms — like a business being tricked by a convincing fake customer who never intends to pay, reducing profits and raising regulatory risk.
Freenow adopts Vonage APIs to access network capabilities, strengthening fraud prevention through faster, verified connections with drivers for millions of riders
HOLMDEL, N.J.--(BUSINESS WIRE)--
Vonage, a part of Ericsson, and Freenow by Lyft, a leading taxi and multi-mobility app in Europe, have expanded their partnership with the launch of Vonage Silent Authentication API for customers based in the U.S. Vonage Network APIs enable Freenow by Lyft to tap into real-time network data and insights, helping prevent fraud through seamless user verification, ensuring reliable, efficient, and secure interactions for its customers and drivers.
Network intelligence is becoming a critical layer of defense in the transportation space as fraud threats become more sophisticated and targeted. Enterprises worldwide lost 7.7% of their annual revenue on average due to fraud over the past year, representing an estimated $534 billion in losses.¹ With scam/authorization fraud, synthetic identity fraud, and account takeover as the leading cause of business loss, the need for advanced security measures continues to grow.
“Launching Vonage Silent Authentication API for the U.S. customers marks a transformative milestone for Freenow by Lyft, the European taxi app serving nine markets and over 180 cities," said Tim Ossenfort, EVP Technology & Data at Freenow by Lyft. "Vonage's technology is revolutionizing how we approach user verification, offering a frictionless and faster process while enhancing security. With Vonage, we're able to deliver the seamless, secure, and efficient mobility experience our customers rely on.”
Freenow uses Vonage Network APIs to enable SIM swap detection and silent authentication capabilities to invisibly verify user identities and prevent account takeovers in real time. These features provide an extra layer of security without interrupting the booking or payment process, ensuring customers can travel safely and with confidence.
Niklas Heuveldop, CEO of Vonage and Head of Business Area Global Communications Platform at Ericsson said, “We’re proud to partner with Freenow by Lyft, enabling them to leverage advanced network capabilities to help prevent fraud through a more secure and seamless verification process. Network powered solutions by Vonage are transforming the mobility industry globally, redefining the rider and driver experience at scale.”
Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud.
The company's technology portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions. Trusted by enterprises across industries and embraced by developers around the world, Vonage is committed to reimagining every digital interaction.
Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC) and operates within Ericsson Group Business Area Global Communications Platform (BGCP). For more information, visit www.vonage.com and follow @Vonage.
