Vonage Receives Frost & Sullivan's 2025 Asia-Pacific Communications Platform-as-a-Service Company of the Year Recognition

Vonage (NASDAQ:ERIC) was named Frost & Sullivan's 2025 Asia-Pacific CPaaS Company of the Year on April 7, 2026.

Rhea-AI Summary

Vonage (NASDAQ:ERIC) was named Frost & Sullivan's 2025 Asia-Pacific CPaaS Company of the Year on April 7, 2026.

The recognition cites Vonage's leadership in omnichannel communications, Network APIs, CPaaS/CCaaS/UCaaS portfolio, AI-enabled developer APIs, operational efficiency, revenue growth, and APAC-focused customer support.

Argus Apr 7 session

-0.26% close to close Open Argus

Details

News Market Reaction – ERIC

On Apr 7, the day this news came out, ERIC closed 0.26% below the previous close.

Data tracked by StockTitan Argus for the Apr 7 session.

Market Context

This announcement highlights Vonage’s recognition as a leading CPaaS provider in Asia-Pacific, under...

Analysis

This announcement highlights Vonage’s recognition as a leading CPaaS provider in Asia-Pacific, underscoring its role in Network APIs and 5G-enabled communications for enterprises. In recent months, Ericsson has emphasized dividends, buybacks, API partnerships, and 5G deployments, building a story of ecosystem and shareholder-focused initiatives. Investors may watch how such awards translate into concrete revenue contributions, customer traction in Asia-Pacific, and any follow-on disclosures in upcoming financial reports.

Key Figures

Award year: 2025 Network generation: 5G

Award year

2025

Asia-Pacific Company of the Year recognition for Vonage

Network generation

5G

Vonage APIs help unlock 5G network capabilities for enterprises and developers

Historical Context

5 past events · Latest: Apr 02

5 events

1. Apr 02

   API partnership expansion

   24h Move

   +1.5%

   Vonage APIs selected by Broot.ai to enhance CRM calling and metrics.

2. Apr 01

   API partnership announcement

   24h Move

   +1.5%

   Vonage Voice API integrated into Broot.ai CRM workflows for in-app calling.

3. Apr 01

   Earnings report briefing

   24h Move

   +1.6%

   Invitation to media and analyst briefing for upcoming Q1 2026 report.

4. Mar 31

   Annual meeting outcomes

   24h Move

   +2.2%

   AGM approved dividend, compensation programs, and up to 10% share buybacks.

5. Mar 31

   5G network deployment

   24h Move

   +2.2%

   Ericsson chosen by VTel Wireless to launch 5G SA VoNR roaming in rural US.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

communications platform-as-a-service, cpaas, network apis, ccaas, +4 more

8 terms

communications platform-as-a-service technical

"2025 Asia-Pacific Company of the Year in the communications platform-as-a-service (CPaaS) industry"

A communications platform-as-a-service is a cloud-based toolkit that lets businesses add voice calls, video, text messaging and chat features to apps or websites by plugging into simple building blocks instead of building phone and network systems from scratch. For investors, it matters because these platforms generate recurring, scalable revenue as more companies digitize customer contact — similar to selling Lego pieces that developers keep buying to quickly assemble communications into their products.

cpaas technical

"2025 Asia-Pacific Company of the Year in the communications platform-as-a-service (CPaaS) industry"

A Communications Platform as a Service (CPaaS) is a cloud-based toolkit that lets companies add voice calls, text messages, video and chat features to their apps or websites without building the underlying phone or messaging systems. Think of it as a plug-and-play communications engine developers drop into software. Investors watch CPaaS because it often produces usage-based and recurring revenue, can scale quickly with customer communication needs, and benefits from trends like remote work and digital customer service.

network apis technical

"Vonage offers a versatile suite of solutions that includes Network APIs, CPaaS, CCaaS, and UCaaS software."

Network APIs are tools that allow different software systems to communicate and share information over the internet. They act like digital bridges, enabling applications to access data or services from other systems seamlessly. For investors, network APIs are essential because they facilitate real-time data exchange and integration, helping automate processes and make informed decisions quickly.

ccaas technical

"Vonage offers a versatile suite of solutions that includes Network APIs, CPaaS, CCaaS, and UCaaS software."

Contact Center as a Service (CCaaS) is a cloud-based platform companies rent to handle customer calls, chats, emails and support tools instead of building and running their own systems. For investors it matters because CCaaS shifts costs from big upfront investments to predictable subscription fees, often creating steady recurring revenue, easier scaling and faster rollout of new features—advantages that can improve margins, growth potential and customer retention.

ucaas technical

"Vonage offers a versatile suite of solutions that includes Network APIs, CPaaS, CCaaS, and UCaaS software."

Unified Communications as a Service (UCaaS) is a cloud-based bundle of business communication tools — such as phone calling, video meetings, messaging, and voicemail — delivered over the internet instead of on-site hardware. For investors, UCaaS matters because it shifts companies from buying and maintaining equipment to paying recurring subscription fees, creating predictable revenue for providers and signaling how widely businesses are adopting flexible, remote-ready communications, which can affect growth and valuation.

apis technical

"industry-leading, comprehensive suite of communications and network APIs, Vonage is helping enterprises"

APIs are sets of rules that let different software systems talk to each other, like standardized doorways that let apps, data services and websites exchange information without needing to be rebuilt each time. For investors, APIs matter because they speed product development, enable digital partnerships and data feeds, create new revenue or cost savings, and introduce operational or security dependencies that can affect growth and risk.

5g technical

"unlock the full potential of 5G networks securely, reliably, and at scale."

5G is the fifth generation of wireless technology that provides faster internet connections, lower latency, and greater capacity than previous networks. It enables quicker downloads, smoother streaming, and more reliable connections for devices. For investors, 5G represents a significant upgrade in technology infrastructure that can drive growth in related industries such as smartphones, smart cities, and the Internet of Things.

qod technical

"embed identity verification, robust fraud detection, and quality on demand (QoD) directly into applications"

qod is a medical abbreviation meaning “every other day,” used to indicate a dosing or treatment schedule where medication or therapy is given on alternating days. For investors, qod matters because how often a drug or therapy is administered can influence clinical trial results, patient adherence, side-effect profiles, manufacturing needs and labeling, all of which affect a product’s market appeal, cost structure and potential revenue.

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Vonage is recognized for its market leadership in omnichannel communications, trusted brand experiences, and deep vertical expertise.

SAN ANTONIO, April 7, 2026 /PRNewswire/ -- Frost & Sullivan is pleased to announce that Vonage, part of Ericsson (NASDAQ:ERIC), has been named the 2025 Asia-Pacific Company of the Year in the communications platform-as-a-service (CPaaS) industry for its outstanding achievements in agility, operational efficiency, revenue growth, competitive differentiation, and stability. This recognition highlights Vonage's consistent leadership in driving measurable outcomes, strengthening its market position, and delivering customer-centric innovation in an evolving competitive landscape.

Through an innovative technology portfolio, Vonage offers a versatile suite of solutions that includes Network APIs, CPaaS, CCaaS, and UCaaS software. This portfolio allows enterprises to transform their digital operations across diverse industries, markets and regions. With an industry-leading, comprehensive suite of communications and network APIs, Vonage is helping enterprises and developers unlock the full potential of 5G networks securely, reliably, and at scale. As part of Ericsson, Vonage bridges telco and tech, giving global developers access to previously untapped programmable network features through APIs, with the ability to embed network capabilities and intelligence with just a few lines of code. With their network powered solutions, Vonage is enabling enterprise businesses to embed identity verification, robust fraud detection, and quality on demand (QoD) directly into applications and workflows, driving efficiency and trust in an increasingly connected digital world.

"Vonage's leading technology portfolio serves as a strategic advantage, enabling enterprise digital transformation and a go-to-market strategy anchored on its innovative APIs," said Sherrel Sonia Roche, Associate Director, Customer Experience Research at Frost & Sullivan. "With these intuitive, AI-enabled APIs, Vonage enables secure, context-aware customer interactions anytime, anywhere, helping enterprises deepen engagement, elevate experience, and drive loyalty and long-term value."

Vonage is committed to delivering exceptional customer experiences by streamlining service delivery, enabling self-service through advanced portals, and maintaining high levels of service availability - meeting the needs of its expanding global customer base, with a focus on localized support which have been key to delivering long-term value across diverse regional markets, particularly in Asia-Pacific.

"This award highlights our commitment to turning the potential of network powered solutions into real and measurable value for enterprises in the APAC region and around the world," said Christophe Van de Weyer, President and Head of Business Unit API for Vonage. "By combining deep expertise in Communications APIs and Network APIs, we're enabling developers and businesses to embed programmable capabilities like voice, video and messaging, as well as network insights for verification and fraud detection to create safe and engaging digital experiences."

Frost & Sullivan commends Vonage for setting a high standard in competitive strategy, execution, and market responsiveness. The company's vision, innovation pipeline, and customer-first culture are shaping the future of CPaaS, driving tangible results at scale.

Each year, Frost & Sullivan presents the Company of the Year Recognition to a company that demonstrates outstanding strategy development and implementation, resulting in measurable improvements in market share, customer satisfaction, and competitive positioning. The honor recognizes forward-thinking organizations that are reshaping their industries through innovation and growth excellence.

Frost & Sullivan Best Practices Recognition

Frost & Sullivan's Best Practices Recognitions honor companies across regional and global markets that exhibit exceptional achievement and consistent excellence in areas such as leadership, technological innovation, customer experience, and strategic product development. Each recognition is the result of a rigorous analytical process in which Frost & Sullivan industry experts benchmark performance through comprehensive interviews, deep-dive analysis, and extensive secondary research. The goal is to identify true best-in-class organizations that are driving transformative growth and setting new industry standards.
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Contact

Camila Tinajero
E: camila.tinajero@frost.com

About Vonage

Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud.

The company's technology portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions. Trusted by enterprises across industries and embraced by developers around the world, Vonage is committed to reimagining every digital interaction.

Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC) and operates within Ericsson Group Business Area Global Communications Platform (BGCP). For more information visit www.vonage.com and follow @Vonage.

Copyright © 2026 Vonage. All rights reserved. VONAGE®, the V logo, and other Vonage marks are registered trademarks of Vonage or its affiliates in the United States and other countries.

Press Contact:
press@vonage.com

View original content:https://www.prnewswire.com/news-releases/vonage-receives-frost--sullivans-2025-asia-pacific-communications-platform-as-a-service-company-of-the-year-recognition-302732194.html

SOURCE Frost & Sullivan

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What did Vonage announce about the Frost & Sullivan 2025 Asia-Pacific CPaaS award (ERIC) on April 7, 2026?

Vonage said it received Frost & Sullivan's 2025 Asia-Pacific Company of the Year for CPaaS on April 7, 2026. According to Vonage, the award recognizes its agility, operational efficiency, revenue growth, and leadership in omnichannel communications and Network APIs.

Why did Frost & Sullivan select Vonage (ERIC) as 2025 Asia-Pacific CPaaS Company of the Year?

Frost & Sullivan cited Vonage's competitive differentiation, market responsiveness, and customer-centric innovation. According to Vonage, the decision reflects its portfolio spanning Network APIs, CPaaS, CCaaS, and UCaaS and APAC-localized support driving measurable outcomes.

How does Vonage's (ERIC) technology portfolio support enterprises in the Asia-Pacific region?

Vonage provides Network APIs, CPaaS, CCaaS, and UCaaS that enable programmable voice, video, messaging, and network-powered features. According to Vonage, these APIs support identity verification, fraud detection, and Quality on Demand to help APAC enterprises embed secure communications.

Does the Frost & Sullivan recognition indicate any change to Vonage's (ERIC) financial guidance or targets?

The award announcement does not state any change to financial guidance or targets for Vonage. According to Vonage, the recognition reflects strategy and execution rather than revised financial guidance or quantified financial metrics.

What strategic advantage does Vonage (ERIC) claim from being part of Ericsson related to the CPaaS award?

Vonage highlights that, as part of Ericsson, it bridges telco and tech to expose programmable network features to developers. According to Vonage, this integration enables embedding network intelligence into applications with minimal code for enterprise use cases.

How might Vonage's (ERIC) Frost & Sullivan award affect customers and developers in APAC?

The recognition underscores Vonage's focus on localized support, reliability, and developer-friendly APIs in APAC markets. According to Vonage, customers and developers can expect continued investment in network-powered APIs for verification, fraud detection, and context-aware interactions.