ExlService Holdings, Inc. reports news as a global data and AI company providing analytics, digital operations and AI-led services for clients in insurance, healthcare and life sciences, banking and capital markets, retail, communications and media, energy and infrastructure, and other industries. Company updates commonly address quarterly results, revenue and earnings guidance, client demand for data and AI programs, and progress in embedding AI into enterprise workflows.
Recurring developments also include EXLerate.ai agentic AI platform enhancements, AI governance and decision-intelligence capabilities, cloud and technology collaborations with partners such as Google Cloud and NVIDIA, capital allocation actions including share repurchase programs, and board governance updates tied to the company’s public-company oversight structure.
EXL (NASDAQ: EXLS) has acquired Aimpoint Digital, a data and AI consulting and platform engineering firm, expanding its enterprise AI capabilities. Financial terms were not disclosed. The acquisition adds approximately 250 AI engineers, platform architects, analytics consultants, decision scientists and AI strategists to EXL’s data and AI capabilities.
Aimpoint Digital brings expertise in platforms including Anthropic, Databricks and Snowflake. EXL plans to combine that expertise with its industry knowledge and AI operations to support clients from strategy and architecture through engineering, production deployment and managed operations. The company says the combined approach is designed to reduce handoffs and establish clearer accountability. The transaction follows EXL’s recent acquisition of iMerit, which provides AI model training, evaluation and reinforcement learning capabilities.
EXL (NASDAQ: EXLS) was named a Leader and Star Performer in Everest Group’s 2026 Americas assessment of customer experience management providers. The assessment evaluated 63 providers on their ability to meet enterprise needs, including AI-enabled operations, domain expertise and execution capabilities.
EXL (NASDAQ: EXLS) has been named an OpenAI Select Partner within the OpenAI Partner Network, a global partner program. The network provides resources, training and support to help partners build, sell and deliver AI solutions using OpenAI. EXL plans to work with OpenAI to help organizations build, deploy and scale AI, including developing capabilities for the industries it serves and expanding OpenAI-powered deployments across client workflows. Its work spans insurance, financial services, healthcare and life sciences, including underwriting, claims management, payment integrity and credit decisioning.
EXL (NASDAQ: EXLS) reported third-quarter 2026 revenue of $634.0 million, with earnings growth and an increase in its full-year outlook. Revenue rose 19.7% year over year and 6.6% sequentially. GAAP diluted earnings per share reached $0.45 versus $0.36 a year earlier; adjusted diluted EPS, a non-GAAP measure, rose to $0.62 from $0.48. Operating margin fell to 14.0% from 14.4%, while gross margin declined to 38.0% from 38.5%.
EXL now expects 2026 revenue of $2.430 billion–$2.440 billion, versus $2.390 billion–$2.415 billion previously, and adjusted diluted EPS of $2.34–$2.36, versus $2.25–$2.29. It completed the iMerit acquisition, establishing a Model Training Solutions practice, won 14 new clients and closed a $1 billion senior secured credit facility. Long-term borrowings excluding the current portion reached $501.346 million, versus $293.712 million at year-end 2025.
EXL (EXLS) subsidiary iMerit launched its iMerit Scholars platform to manage domain experts working on generative AI models. The platform supports recruitment, project assignment, expert management and payments for work on model training, evaluation and validation.
The existing Scholars community includes over 30,000 vetted professionals from 118 countries representing 106 languages. The platform uses iMerit’s Ango Hub collaboration tools and Trolley’s global payments service. This is iMerit’s first major launch since EXL acquired the company in July.
EXL (NASDAQ: EXLS) has integrated agentic AI into its insurance and healthcare solutions, including EXL LifePRO and EXL Payment Integrity.
Both enhanced offerings are available now. EXL says LifePRO uses AI agents to automate product configuration and testing, shortening insurance product launch cycles to as few as 16 weeks; clients have seen approximately 30–40% reductions in configuration and testing efforts. Payment Integrity connects clinical, coding and payment decisions, automates routine investigations and sends complex cases to human experts. EXL reports approximately 50% higher productivity for auditors handling high-yield clinical reviews.
ExlService Holdings (EXLS) will release third-quarter 2026 financial results after the market closes on October 27, 2026.
The quarter ended September 30, 2026. CEO Rohit Kapoor and CFO Maurizio Nicolelli will discuss the results on a conference call at 10:00 a.m. EDT on October 28, 2026. An earnings release, investor fact sheet and presentation will be available on the investor relations website.
EXL (EXLS) published its seventh annual Sustainability Report, detailing its emissions, renewable energy, community initiatives and AI governance progress during 2025.
Combined direct and purchased-energy greenhouse gas emissions fell approximately 64% from the 2019 baseline, alongside an approximately 19% decrease in other indirect emissions. Renewable energy accounted for approximately 54% of its global energy portfolio, up from 44% in 2024. Approximately 78% of its global workforce participated in volunteering and giving, contributing nearly 100,000 volunteer hours benefiting more than 139,000 people. EXL also achieved ISO 42001 certification for AI management systems.
EXL (EXLS) has launched a new brand platform, “Go Beyond.”, coinciding with the 20th anniversary of its public listing.
The brand reflects EXL’s positioning at the intersection of data, AI, industry context and enterprise execution, and is tied to a 27-year track record of transformation for clients. Leadership marked the milestone by ringing the opening bell at Nasdaq. The company highlights that more than 60% of its revenues are now data- and AI-led and that it continues to deliver market-leading growth. EXL also references its August 2026 acquisition of iMerit, which expanded its advanced AI model training and frontier AI development capabilities.
ExlService Holdings (EXLS) announced that Vivek Jetley, president and head of Insurance, Healthcare and Life Sciences, will depart effective October 26, 2026 to become CEO of Hexaware Technologies. He will remain in his current role in the coming months to support a smooth transition of responsibilities. EXL’s CEO Rohit Kapoor highlighted Jetley’s nearly 20-year contribution to building analytics capabilities and leading insurance and healthcare businesses, and emphasized the company’s strong leadership bench and continued focus on its data and AI strategy.