CGI awarded £250-million Enterprise Integration Services contract with His Majesty's Revenue and Customs in the UK

Rhea-AI Summary

CGI (NYSE: GIB) was awarded a contract with His Majesty's Revenue and Customs (HMRC) worth up to £250 million over five years, announced on Nov 10, 2025. The engagement comprises an initial three-year term with two optional one-year extensions.

CGI will operate and maintain HMRC's integration services—interfaces, APIs, and messaging—working alongside HMRC in-house experts to modernize and sustain a key component of the UK’s Critical National Infrastructure and support HMRC's Transformation Roadmap.

Positive

• Contract value up to £250 million over five years
• Term structure includes three-year initial term plus two one-year extensions
• Critical infrastructure work on HMRC integration services
• Supports HMRC Transformation Roadmap and large-scale programs

Negative

• Revenue conditional — contract is "up to" £250 million, not guaranteed
• Extensions optional — years 4–5 depend on exercised options
• Operational oversight — work delivered under direction of HMRC in-house experts

Insights

Government IT Contracts Analyst

Large five-year integration contract with HMRC worth up to £250 million, deepening an existing relationship and providing steady services revenue.

CGI will operate and maintain HMRC's integration services under HMRC direction, covering interfaces, APIs, and messaging that connect critical systems. The award uses Lot 3 of the Crown Commercial Service DALAS framework and comprises an initial three-year term plus two optional one-year extensions for a total of up to five years. This structure creates a multi-year, predictable revenue stream tied to service delivery rather than a one-off sale.

Key dependencies include successful operational delivery alongside HMRC's in-house teams and adherence to standards for the UK's Critical National Infrastructure. The contract value and duration raise execution and continuity expectations; failure to meet service levels could affect future framework opportunities. Monitor delivery milestones, contract extension decisions near the end of the initial three-year term, and any disclosed service-level metrics or penalties within the coming 36 months.

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LONDON, Nov. 10, 2025 /PRNewswire/ - CGI (TSX: GIB.A), (NYSE: GIB), one of the largest independent IT and business consulting services companies in the world, is building on its existing work with His Majesty's Revenue and Customs (HMRC) through a new contract worth up to £250 million over five years, comprising an initial three-year term with two optional one-year extensions.

CGI will help operate and maintain HMRC's integration services, under the direction of internal HMRC expertise, delivering integrations that support daily operations and ongoing digital transformation. These integrations, comprising interfaces, APIs, and messaging services, enable secure and reliable communication across HMRC's IT systems. CGI will work alongside HMRC's in-house experts to manage existing integration capabilities, which form a key component of the UK's Critical National Infrastructure, and assist HMRC in modernizing and sustaining its integration estate.

CGI will also deliver new integrations to support high-profile, large-scale digital transformation programs aligned with HMRC's recently published Transformation Roadmap. As one of the largest IT estates in Europe, this work contributes to HMRC's ambition to enhance the digital experience for its customers and teams.

"We work with HMRC to support the next phase of their digital transformation, strengthening the critical systems that underpin essential public services across the UK. This new contract deepens our collaboration and enables us to help HMRC accelerate the modernization of its IT estate and deliver improved services for citizens and teams," said Kevin O'Neill, Senior Vice-President and Business Leader for Government and Justice, CGI in the UK.

As the UK government department responsible for safeguarding the flow of money to the national treasury through collection, compliance, and enforcement activities, HMRC awarded the contract through Lot 3 of the Crown Commercial Service (CCS) DALAS framework. CCS helps public sector organisations achieve maximum commercial value when procuring goods and services. The DALAS framework, developed jointly by CCS and HMRC, provides a collaborative, multi-supplier, multi-year structure designed to modernize IT application services and transform legacy systems into more cost-effective and innovative solutions.

About CGI
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2025 reported revenue is CA$15.91 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com

Forward-looking information and statements

This press release contains "forward-looking information" within the meaning of Canadian securities laws and "forward-looking statements" within the meaning of the United States Private Securities Litigation Reform Act of 1995 and other applicable United States safe harbours. All such forward-looking information and statements are made and disclosed in reliance upon the safe harbour provisions of applicable Canadian and United States securities laws. Forward-looking information and statements include all information and statements regarding CGI's intentions, plans, expectations, beliefs, objectives, future performance, and strategy, as well as any other information or statements that relate to future events or circumstances and which do not directly and exclusively relate to historical facts. Forward-looking information and statements often but not always use words such as "believe", "estimate", "expect", "intend", "anticipate", "foresee", "plan", "predict", "project", "aim", "seek", "strive", "potential", "continue", "target", "may", "might", "could", "should", and similar expressions and variations thereof. These information and statements are based on our perception of historic trends, current conditions and expected future developments, as well as other assumptions, both general and specific, that we believe are appropriate in the circumstances. Such information and statements are, however, by their very nature, subject to inherent risks and uncertainties, of which many are beyond the control of the Company, and which give rise to the possibility that actual results could differ materially from our expectations expressed in, or implied by, such forward-looking information or forward-looking statements. These risks and uncertainties include but are not restricted to: risks related to the market such as the level of business activity of our clients, which is affected by economic and political conditions, additional external risks (such as pandemics, armed conflict, climate-related issues, inflation, tariffs and/or trade wars) and our ability to negotiate new contracts; risks related to our industry such as competition and our ability to develop and expand our services to address emerging business demands and technology trends (such as artificial intelligence), to penetrate new markets, and to protect our intellectual property rights; risks related to our business such as risks associated with our growth strategy, including the integration of new operations, financial and operational risks inherent in worldwide operations, legal and operational risks inherent in contracting with government clients, foreign exchange risks, income tax laws and other tax programs, the termination, modification, delay or suspension of our contractual agreements, our expectations regarding future revenue resulting from bookings and backlog, our ability to attract and retain qualified employees, to negotiate favourable contractual terms, to deliver our services and to collect receivables, to disclose, manage and implement environmental, social and governance (ESG) initiatives and standards, and to achieve ESG commitments and targets, including without limitation, our commitment to net-zero carbon emissions, as well as the reputational and financial risks attendant to cybersecurity breaches and other incidents, including through the use of artificial intelligence, and financial risks such as liquidity needs and requirements, maintenance of financial ratios, our ability to declare and pay dividends, interest rate fluctuations and changes in creditworthiness and credit ratings; as well as other risks identified or incorporated by reference in this press release, in CGI's annual and quarterly MD&A and in other documents that we make public, including our filings with the Canadian Securities Administrators (on SEDAR+ at www.sedarplus.ca) and the U.S. Securities and Exchange Commission (on EDGAR at www.sec.gov). Unless otherwise stated, the forward-looking information and statements contained in this press release are made as of the date hereof and CGI disclaims any intention or obligation to publicly update or revise any forward-looking information or forward-looking statements, whether as a result of new information, future events or otherwise, except as required by applicable law. While we believe that our assumptions on which these forward-looking information and forward-looking statements are based were reasonable as at the date of this press release, readers are cautioned not to place undue reliance on these forward-looking information or statements. Furthermore, readers are reminded that forward-looking information and statements are presented for the sole purpose of assisting investors and others in understanding our objectives, strategic priorities and business outlook as well as our anticipated operating environment. Readers are cautioned that such information may not be appropriate for other purposes.

Further information on the risks that could cause our actual results to differ significantly from our current expectations may be found in the section titled Risk Environment of CGI's annual and quarterly MD&A, which is incorporated by reference in this cautionary statement. We also caution readers that the above-mentioned risks and the risks disclosed in CGI's annual and quarterly MD&A and other documents and filings are not the only ones that could affect us. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial could also have a material adverse effect on our financial position, financial performance, cash flows, business or reputation.

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SOURCE CGI Inc.

FAQ

What did CGI (GIB) announce on Nov 10, 2025 about HMRC?

CGI announced a contract to operate and maintain HMRC integration services worth up to £250 million over five years, with a three-year initial term and two one-year extensions.

How long is the HMRC contract for CGI (GIB) and what is the structure?

The contract covers up to five years: a three-year initial term plus two optional one-year extensions.

How will the CGI (GIB) contract affect HMRC systems?

CGI will manage integrations—interfaces, APIs and messaging—to modernize and sustain HMRC’s integration estate and support the Transformation Roadmap.

Is the full £250 million contract value guaranteed for CGI (GIB)?

No; the announcement states the contract is up to £250 million, so actual revenue depends on work performed and option exercises.

Under what procurement framework was the CGI (GIB) HMRC contract awarded?

The contract was awarded through Lot 3 of the Crown Commercial Service DALAS framework, developed jointly by CCS and HMRC.