Givex Corp. to Automate David Jones Voucher Fulfillment for Qantas Frequent Flyer Program

Rhea-AI Summary

Givex Corp. (OTCQX: GIVXF) announced its automation of David Jones voucher fulfillment for the Qantas Airlines Frequent Flyer program on April 24, 2023. This improvement reduces the fulfillment time from 48 hours to mere minutes, enhancing customer experience and decreasing labor costs. Givex, a key processor for Qantas’ voucher system, expressed confidence in replicating this automation for other participating retailers. The seamless implementation has garnered positive feedback from David Jones, with plans to expand automated eGift Card delivery to other partners. Givex boasts over 122,000 active locations globally, providing a range of customer engagement solutions.

Positive

• Reduction of voucher fulfillment time from 48 hours to minutes, enhancing customer experience.
• Decreased labor costs due to the automation of the voucher process.
• Positive feedback from David Jones regarding the implementation of automated eGift Card delivery.
• Potential for replicating the automated process with other retailers.

Negative

• None.

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BRISBANE, Australia, April 24, 2023 /PRNewswire/ - Givex Corp. (TSX: GIVX) (OTCQX: GIVXF) announced today that it has automated David Jones voucher fulfillment for the Qantas Airlines Frequent Flyer program.

Like many airlines, Qantas allows its rewards program customers to redeem points for vouchers from various retailers, including the iconic Australian department store David Jones. Historically, voucher fulfillment has been a manual process that can take up to 48 hours, but now, with Givex automation and Marketplacer for David Jones reward fulfillment, the process takes only  minutes – a huge improvement to both the customer experience and labor costs.

"Givex is the voucher processor for many merchants participating in the Qantas Frequents Flyer Program, and our ability to automate the fulfillment process for David Jones is a huge step forward for us. We can replicate this process with any participating retailer, making redeeming points incredibly easy for the end user," said Larry Samuels, Managing Director of Givex Australia and New Zealand. "Additionally, our automation will free up time for employees in each business to focus on more important tasks - with the ultimate goal of selling more vouchers."

"Launching automated eGift Card delivery via Qantas and Marketplacer has been a seamless process and we're continually impressed with the level of service we receive from Givex," said Kerry Sutcliffe, Gift Card Sales Manager at David Jones. "We look forward to rolling out automated eGift Card delivery across other key partnerships in the Gift Card space and know that we can rely on Givex to support this expansion plan".

Since 1999, Givex has focused on providing customer engagement solutions to its merchants, with a footprint of more than 122,000 locations across its 12 global offices. In addition to voucher fulfillment, Givex offers point-of-sale system GivexPOS, loyalty programs, GivexPay and more. For more information, please visit www.givex.com.

About Givex

Givex Corp. (TSX: GIVX; OTCQX: GIVXF) provides merchants with customer engagement, point of sale and payment solutions, all in a single platform. We are integrated with 1000+ technology partners, creating a fully end-to-end solution that delivers powerful customer insights. Our platform is used by some of the world's largest brands across the globe, comprising approximately 122,000+ active locations across more than 100 countries. Learn more at www.givex.com.

About David Jones

David Jones is Australasia's leading premium department store retailer. The iconic department store first opened its doors in 1838 with the mission to sell 'the best and most exclusive goods' and celebrates its 185th anniversary in 2023.

David Jones has 42 locations across Australia and New Zealand as well as davidjones.com in Australia and is the oldest continuously operating department store in the world still trading under its original name.

Disclaimer for Forward-Looking Statements
Certain statements in this press release may constitute "forward-looking" statements that involve known and unknown risks, uncertainties and other factors which may cause the actual results, performance objectives or achievements of Givex, or industry results, to be materially different from any future results, performance, objectives or achievements expressed or implied by such forward-looking statements. These statements reflect Givex's current views regarding future events and operating performance, are based on information currently available to Givex, and speak only as of the date of this press release. Although Givex believes that the expectations and assumptions reflected in these forward-looking statements are reasonable, undue reliance should not be placed on these forward-looking statements, which are not guarantees and are subject to certain risks, uncertainties and assumptions, which may cause actual performance and financial results to differ materially from such forward-looking statements. The forward-looking statements included in this press release are made only at the date of this press release and, except as required by applicable securities laws, Givex does not undertake to publicly update such forward-looking statements to reflect new information, future events or otherwise."

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SOURCE Givex

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What automation has Givex Corp. implemented for Qantas Frequent Flyer program?

Givex Corp. has automated the voucher fulfillment for the Qantas Frequent Flyer program, reducing the process time from 48 hours to minutes.

How does the new voucher fulfillment process benefit customers?

The automated process significantly enhances the customer experience by providing faster access to vouchers.

What are the future plans for Givex in relation to voucher automation?

Givex plans to replicate the automated fulfillment process with other participating retailers in the Qantas Frequent Flyer program.

When was the announcement of the automation made?

The announcement was made on April 24, 2023.

What is the stock symbol for Givex Corp.?

The stock symbol for Givex Corp. is GIVXF on the OTCQX.