Global-e Acquires ReturnGo Ltd. to Enhance Post-Purchase Experience
Global-e (NASDAQ:GLBE), a platform specializing in global direct-to-consumer e-commerce, has announced the acquisition of ReturnGo Ltd., an AI-powered returns and exchange solutions provider. The strategic acquisition aims to enhance Global-e's post-purchase capabilities by integrating ReturnGo's advanced technology for automating returns and exchanges.
Led by ReturnGo's Co-Founder and CEO Aviad Raz, the integration will enable Global-e's merchants to provide more flexible and efficient return experiences to their worldwide customer base. According to Global-e's President Nir Debbi, the acquisition particularly focuses on improving the returns process in global commerce. The company stated that the acquisition is not expected to materially impact Global-e's revenue or financial results.
Global-e (NASDAQ:GLBE), una piattaforma specializzata nell'e-commerce diretto al consumatore a livello globale, ha annunciato l'acquisizione di ReturnGo Ltd., un fornitore di soluzioni per resi e cambi basate sull'intelligenza artificiale. Questa acquisizione strategica mira a potenziare le capacità post-acquisto di Global-e integrando la tecnologia avanzata di ReturnGo per automatizzare resi e cambi.
Guidata dal co-fondatore e CEO di ReturnGo, Aviad Raz, l'integrazione permetterà ai commercianti di Global-e di offrire esperienze di reso più flessibili ed efficienti ai clienti di tutto il mondo. Secondo il presidente di Global-e, Nir Debbi, l'acquisizione si concentra in particolare sul miglioramento del processo di reso nel commercio globale. L'azienda ha dichiarato che l'acquisizione non dovrebbe avere un impatto significativo sui ricavi o sui risultati finanziari di Global-e.
Global-e (NASDAQ:GLBE), una plataforma especializada en comercio electrónico directo al consumidor a nivel global, ha anunciado la adquisición de ReturnGo Ltd., un proveedor de soluciones de devoluciones e intercambios impulsadas por inteligencia artificial. Esta adquisición estratégica tiene como objetivo mejorar las capacidades postventa de Global-e integrando la tecnología avanzada de ReturnGo para automatizar devoluciones e intercambios.
Liderada por el cofundador y CEO de ReturnGo, Aviad Raz, la integración permitirá a los comerciantes de Global-e ofrecer experiencias de devolución más flexibles y eficientes a sus clientes en todo el mundo. Según el presidente de Global-e, Nir Debbi, la adquisición se centra especialmente en mejorar el proceso de devoluciones en el comercio global. La compañía indicó que la adquisición no se espera que afecte materialmente los ingresos o resultados financieros de Global-e.
Global-e (NASDAQ:GLBE)는 전 세계 소비자 직접 판매 전자상거래 플랫폼으로, AI 기반 반품 및 교환 솔루션 제공업체인 ReturnGo Ltd.를 인수했다고 발표했습니다. 이번 전략적 인수는 반품 및 교환 자동화를 위한 ReturnGo의 첨단 기술을 통합하여 Global-e의 구매 후 서비스 역량을 강화하는 데 목적이 있습니다.
ReturnGo의 공동 창립자이자 CEO인 Aviad Raz가 주도하는 이번 통합은 Global-e의 상인들이 전 세계 고객에게 보다 유연하고 효율적인 반품 경험을 제공할 수 있도록 할 것입니다. Global-e의 사장 Nir Debbi에 따르면, 이번 인수는 특히 글로벌 상거래에서 반품 프로세스 개선에 중점을 두고 있습니다. 회사는 이번 인수가 Global-e의 수익이나 재무 성과에 중대한 영향을 미치지 않을 것으로 예상한다고 밝혔습니다.
Global-e (NASDAQ:GLBE), une plateforme spécialisée dans le commerce électronique direct au consommateur à l’échelle mondiale, a annoncé l’acquisition de ReturnGo Ltd., un fournisseur de solutions de retours et d’échanges alimentées par l’intelligence artificielle. Cette acquisition stratégique vise à renforcer les capacités post-achat de Global-e en intégrant la technologie avancée de ReturnGo pour automatiser les retours et échanges.
Dirigée par le cofondateur et PDG de ReturnGo, Aviad Raz, l’intégration permettra aux commerçants de Global-e d’offrir des expériences de retour plus flexibles et efficaces à leur clientèle mondiale. Selon Nir Debbi, président de Global-e, l’acquisition se concentre particulièrement sur l’amélioration du processus de retour dans le commerce mondial. L’entreprise a précisé que cette acquisition ne devrait pas avoir d’impact significatif sur les revenus ou les résultats financiers de Global-e.
Global-e (NASDAQ:GLBE), eine Plattform, die sich auf globalen Direct-to-Consumer-E-Commerce spezialisiert hat, hat die Übernahme von ReturnGo Ltd. bekannt gegeben, einem Anbieter von KI-gestützten Lösungen für Rückgaben und Umtausch. Die strategische Übernahme zielt darauf ab, die Post-Purchase-Fähigkeiten von Global-e durch die Integration der fortschrittlichen Technologie von ReturnGo zur Automatisierung von Rückgaben und Umtausch zu verbessern.
Unter der Leitung von ReturnGo-Mitgründer und CEO Aviad Raz wird die Integration es den Händlern von Global-e ermöglichen, ihren weltweiten Kunden flexiblere und effizientere Rückgabeerfahrungen zu bieten. Laut Global-e-Präsident Nir Debbi liegt der Fokus der Übernahme insbesondere auf der Verbesserung des Rückgabeprozesses im globalen Handel. Das Unternehmen gab an, dass die Übernahme voraussichtlich keine wesentlichen Auswirkungen auf die Umsätze oder Finanzergebnisse von Global-e haben wird.
- Strategic acquisition of ReturnGo enhances post-purchase solutions capabilities
- Integration of AI-powered technology for automated returns and exchanges
- Potential improvement in customer satisfaction and loyalty through enhanced return experience
- No material impact expected on revenue or financial results
- Integration risks and uncertainties highlighted in forward-looking statements
- Potential challenges in merchant retention and GMV generation mentioned in risk factors
Insights
Global-e's acquisition of ReturnGo enhances merchant offerings without material financial impact, representing strategic product enhancement rather than significant growth driver.
Global-e's acquisition of ReturnGo represents a tactical enhancement to their e-commerce platform rather than a transformative deal. The acquisition brings AI-powered return and exchange technology into Global-e's ecosystem, addressing a critical friction point in cross-border e-commerce. Returns management is particularly challenging in international commerce due to varying regulations, shipping costs, and customer expectations across markets.
What's notable about this deal is Global-e's explicit statement that it "is not expected to have a material impact on Global-e's revenue or financial results." This transparency indicates the acquisition is primarily a product capability enhancement rather than a revenue-generating transaction. The focus appears to be on improving merchant retention and satisfaction by offering more comprehensive solutions.
The strategic rationale aligns with Global-e's core value proposition of simplifying global e-commerce. By integrating ReturnGo's technology, Global-e can offer merchants a more complete end-to-end solution that addresses not just the purchase process but also post-purchase experiences. This could potentially reduce merchant churn and strengthen Global-e's competitive positioning against other cross-border commerce platforms.
While financial terms weren't disclosed, the immaterial financial impact suggests this is a relatively small bolt-on acquisition focused on technology and capabilities rather than market expansion or significant revenue growth. For investors, this represents continued product evolution rather than a step-change in the company's growth trajectory or financial outlook.
PETACH TIKVAH,
The acquisition is designed to elevate Global-e's post purchase solutions for our merchants. The integration of ReturnGo's advanced technology for automating returns, exchanges, and other post-purchase flows into the company's tech stack will enable Global-e's merchants to provide flexible, best-in-class return experiences to their customers worldwide.
"We're pleased to integrate ReturnGo's innovative technology into our platform," said Nir Debbi, President of Global-e. "Returns are a key aspect of the online shopping experience, especially in global commerce. This acquisition will enable us to provide our merchants with a better solution to deliver enhanced experiences, improve satisfaction, and strengthen loyalty of their customers."
"This marks an exciting new chapter for ReturnGo," said Aviad Raz, Co-Founder and CEO of ReturnGo. "By joining forces with Global-e, we're amplifying our mission to make returns smarter, faster, sustainable, and more valuable for merchants and consumers alike. We're proud of what we've built, and we're even more excited for what comes next."
The acquisition is not expected to have a material impact on Global-e's revenue or financial results.
Cautionary Note Regarding Forward Looking Statements
Certain statements in this press release may constitute "forward-looking" statements and information, within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934, and the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include, but are not limited to, statements regarding the terms and expected closing date for the ReturnGo acquisition, the benefits of the potential ReturnGo acquisition, Global-e's business strategy and competitive position following the acquisition, future results of operations, plans, objectives, and future business. These forward-looking statements, which involve known and unknown risks, uncertainties, and other factors that may cause actual results, performance, or achievements to be materially different from any future results, performance, or achievements expressed or implied by such forward-looking statements. These factors include, but are not limited to: risks that the ReturnGo business will not be in integrated successfully; failure to realize the synergies or benefits of the ReturnGo acquisition; failure to retain our existing merchants, or the gross merchandize value (GMV) generated by such merchants; failure to attract new merchants, or the merchants we do attract fail to generate GMV or revenue comparable to our current merchants; failure to develop or acquire new functionality or enhance our existing platform; failure to successfully compete against current and future competition; failure to integrate our platform with e-commerce platforms; failure to maintain the functionality of our platform; failure to manage our growth effectively; risks associated with cross-border sales and operations; risks associated with governmental export controls; the compromise of personal information of our merchants and shoppers we store; failure to enhance our reputation and awareness of our platform; diminished demand for our platform and services as a result of changes in laws and regulations; actual or perceived failure to comply with stringent and changing laws, regulations, standards and contractual obligations related to privacy, data protection and data security; failure to adequately maintain, protect or enforce our intellectual property rights; our ability to develop or maintain the functionality of our platforms, including real or perceived errors, failures, vulnerabilities, or bugs in our platforms; and other factors discussed under the heading "Risk Factors", under heading "Operating and Financial Review and Prospects," and under heading "Business" in Global-e's Annual Report on Form 20-F for the year ended December 31, 2024, filed with the SEC on March 27, 2025 and other documents filed with or furnished by Global-e from time to time with the Securities and Exchange Commission (the "SEC"). You should carefully consider the foregoing factors. When used in this press release, such statements include such words as "may," "will," "expect," "believe," "plan," and other similar terminology. These statements reflect management's current expectations regarding future events and operating performance and speak only as of the date of this document. Other than as required by law, there should not be an expectation that such information will in all circumstances be updated, supplemented, or revised whether as a result of new information, changing circumstances, future events, or otherwise.
About Global-e
Global-e (Nasdaq: GLBE) is the world's leading platform enabling and accelerating global, Direct-To-Consumer e-commerce. The chosen partner of over 1,400 brands and retailers across the
Global-e Media Contact
Sarah Schloss
Headline Media
sarah.schloss@headline.media
+1 914 506 5104
Global-e Investor Contact
Alan Katz
Vice President, Investor Relations
IR@global-e.com
View original content:https://www.prnewswire.com/news-releases/global-e-acquires-returngo-ltd-to-enhance-post-purchase-experience-302518584.html
SOURCE Global-e