GXO Launches GXO IQ, a First-of-its-Kind AI-first Platform to Power Global Supply Chain Operations
GXO Logistics (NYSE: GXO) has launched GXO IQ, the first AI-powered intelligent platform specifically designed for the logistics industry. Built using Google Cloud's Vertex AI and Snowflake Cortex AI, the platform orchestrates complex warehouse operations through four key layers: Data Fabric, AI Orchestration, End-to-End Execution, and Experience Layer.
The system leverages 20 years of operational data and processes over 200 million signals daily to optimize inventory management, order fulfillment, and staffing. The platform includes an interactive AI agent called 'GIL' that provides insights and recommendations. GXO IQ is currently powering GXO Direct in the U.S. and will be widely available commercially in the second half of 2025.
GXO Logistics (NYSE: GXO) ha lanciato GXO IQ, la prima piattaforma intelligente basata su AI progettata specificamente per il settore della logistica. Realizzata utilizzando Google Cloud's Vertex AI e Snowflake Cortex AI, la piattaforma coordina operazioni complesse di magazzino attraverso quattro livelli chiave: Data Fabric, AI Orchestration, End-to-End Execution e Experience Layer.
Il sistema sfrutta 20 anni di dati operativi e gestisce oltre 200 milioni di segnali al giorno per ottimizzare la gestione dell'inventario, l'evasione degli ordini e la pianificazione del personale. La piattaforma include un agente AI interattivo chiamato 'GIL' che fornisce approfondimenti e raccomandazioni. GXO IQ è attualmente utilizzato da GXO Direct negli Stati Uniti e sarà disponibile commercialmente su larga scala nella seconda metà del 2025.
GXO Logistics (NYSE: GXO) ha lanzado GXO IQ, la primera plataforma inteligente impulsada por IA diseñada específicamente para la industria logística. Construida con Google Cloud's Vertex AI y Snowflake Cortex AI, la plataforma orquesta operaciones complejas de almacén a través de cuatro capas clave: Data Fabric, AI Orchestration, End-to-End Execution y Experience Layer.
El sistema aprovecha 20 años de datos operativos y procesa más de 200 millones de señales diariamente para optimizar la gestión de inventarios, el cumplimiento de pedidos y la dotación de personal. La plataforma incluye un agente de IA interactivo llamado 'GIL' que ofrece información y recomendaciones. GXO IQ está actualmente impulsando GXO Direct en EE.UU. y estará disponible comercialmente a gran escala en la segunda mitad de 2025.
GXO 물류(NYSE: GXO)는 물류 산업을 위해 특별히 설계된 최초의 AI 기반 지능형 플랫폼인 GXO IQ를 출시했습니다. 이 플랫폼은 Google Cloud의 Vertex AI와 Snowflake Cortex AI를 사용하여 구축되었으며, 데이터 패브릭(Data Fabric), AI 오케스트레이션(AI Orchestration), 엔드 투 엔드 실행(End-to-End Execution), 경험 계층(Experience Layer)의 네 가지 주요 계층을 통해 복잡한 창고 운영을 조율합니다.
이 시스템은 20년간의 운영 데이터를 활용하고 매일 2억 개 이상의 신호를 처리하여 재고 관리, 주문 처리 및 인력 배치를 최적화합니다. 이 플랫폼에는 통찰력과 권장 사항을 제공하는 'GIL'이라는 대화형 AI 에이전트가 포함되어 있습니다. GXO IQ는 현재 미국에서 GXO Direct를 지원하고 있으며 2025년 하반기에 상업적으로 널리 제공될 예정입니다.
GXO Logistics (NYSE : GXO) a lancé GXO IQ, la première plateforme intelligente propulsée par l'IA spécialement conçue pour l'industrie de la logistique. Construite avec Google Cloud's Vertex AI et Snowflake Cortex AI, la plateforme orchestre des opérations complexes d'entrepôt à travers quatre couches clés : Data Fabric, AI Orchestration, End-to-End Execution et Experience Layer.
Le système exploite 20 ans de données opérationnelles et traite plus de 200 millions de signaux chaque jour pour optimiser la gestion des stocks, l'exécution des commandes et la planification du personnel. La plateforme inclut un agent IA interactif nommé 'GIL' qui fournit des analyses et des recommandations. GXO IQ alimente actuellement GXO Direct aux États-Unis et sera largement disponible commercialement dans la seconde moitié de 2025.
GXO Logistics (NYSE: GXO) hat GXO IQ eingeführt, die erste KI-gestützte intelligente Plattform, die speziell für die Logistikbranche entwickelt wurde. Die Plattform basiert auf Google Clouds Vertex AI und Snowflake Cortex AI und steuert komplexe Lagerprozesse durch vier zentrale Ebenen: Data Fabric, AI Orchestration, End-to-End Execution und Experience Layer.
Das System nutzt 20 Jahre Betriebsdaten und verarbeitet täglich über 200 Millionen Signale, um Bestandsverwaltung, Auftragsabwicklung und Personalplanung zu optimieren. Die Plattform beinhaltet einen interaktiven KI-Agenten namens 'GIL', der Einblicke und Empfehlungen liefert. GXO IQ wird derzeit in den USA von GXO Direct eingesetzt und wird in der zweiten Hälfte 2025 kommerziell breit verfügbar sein.
- First-of-its-kind AI platform specifically built for logistics industry
- Leverages 20 years of operational data and processes 200 million signals daily
- Partnership with industry leaders Google Cloud and Snowflake
- Comprehensive solution covering warehouse, transportation, and people management
- Commercial availability delayed until second half of 2025
- Currently limited to GXO Direct customers in the U.S. only
Insights
GXO's AI platform represents a significant strategic advancement that could reshape logistics operations and strengthen their competitive position.
GXO Logistics has unveiled GXO IQ, an AI-powered logistics platform that represents a substantial technological leap for the industry. Built using Google Cloud's Vertex AI and Snowflake Cortex AI, this platform isn't merely an incremental improvement but a fundamental rethinking of how logistics operations can be orchestrated.
What makes this development particularly noteworthy is its comprehensive architecture. The platform consists of four integrated layers: a data fabric layer built on 20 years of operational data processing 200 million daily signals; an AI orchestration layer for real-time decision-making; an end-to-end execution layer with customizable services; and an experience layer featuring an AI assistant called 'GIL' for actionable insights.
The timing is strategic. As supply chains grow increasingly complex, the ability to orchestrate millions of micro-decisions through AI provides a compelling advantage. By moving beyond mere automation to intelligent orchestration, GXO is positioning itself at the forefront of logistics technology innovation.
While the commercial release is slated for the second half of 2025, the platform is already operational within GXO Direct for U.S. customers, providing an early proof of concept. This phased deployment approach allows for refinement before wider release.
The platform's potential to enhance operational efficiency, reduce costs, and improve service levels could translate into significant competitive differentiation for GXO in the contract logistics market, where technological capabilities increasingly determine market leadership.
Groundbreaking new platform orchestrates millions of actions across warehouse, transportation and people management to drive next frontier of productivity
Built using leading AI technology from Google Cloud and Snowflake
GREENWICH, Conn., June 26, 2025 (GLOBE NEWSWIRE) -- GXO Logistics, Inc. (NYSE: GXO), the world’s largest pure-play contract logistics provider, today announced the launch of GXO IQ, the first AI-powered intelligent platform built for the logistics industry by logistics experts. GXO IQ will help businesses navigate the complexity of today’s global supply chains by deploying industry-leading AI capabilities that orchestrate more productive, more dynamic logistics operations.
“Today marks a milestone for GXO and a pivotal moment for the industry as we launch GXO IQ, the first-ever AI-powered, cloud native operating system developed specifically for logistics,” said Nizar Trigui, Chief Technology Officer of GXO. “There are few environments more dynamic or complex than a modern warehouse. Thousands of micro decisions are made every day in every site. As throughput increases, experts need a system that thinks with them to effectively anticipate, manage and orchestrate operations intelligently. That’s exactly why GXO IQ was built - to be the logistics operating system of the future.”
Informed by over 20 years of operational data, GXO IQ leverages a suite of proprietary AI algorithms that intelligently orchestrate millions of complex, multi-step actions across inventory distribution and movement, order picking and packing, shipping, and staffing. GXO IQ was designed by logistics experts and leverages a best-in-class technology stack including Google Cloud’s Vertex AI and Snowflake Cortex AI. The tool also leverages Google Cloud's API management product Apigee to give customers secure and seamless access to critical warehouse data.
GXO IQ is comprised of four layers that create a seamless, intelligent operating platform:
- Data Fabric Layer: GXO IQ utilizes GXO’s operational expertise from 20 years of deploying supply chain solutions for customers, along with inputs from thousands of frontline operators, and a data lake that utilizes billions of transactions from GXO operations. Every day, over 200 million signals are streamed and organized to form the data fabric of the platform that trains powerful AI algorithms on every aspect of logistics operations.
- AI Orchestration Layer: The AI algorithms are continuously running in the background, predicting demand shifts, anticipating inventory risks, proactively initiating inventory movement, and identifying the ideal pick, pack, and ship process of each order - all in real-time.
- End-to-End Execution Layer: The execution layer is comprised of a full suite of logistics management capabilities with marketplace integration and value-added micro-services, including order management, warehousing, returns, and transportation. Services are fully integrated into a cohesive end-to-end solution that can be customized to meet the evolving needs of each individual customer using the platform.
- Experience Layer: A unique, persona-based interface with a native, interactive AI agent called ‘GIL’ provides a single view to see what’s important and help manage the entire process, from real-time order fulfilment status to exceptions management to inventory risk alerts. GIL offers interactive insights that identify opportunities, answers questions and translates complexities into executable recommendations.
"Our Vertex AI platform helps GXO IQ deliver the predictive insights businesses need to anticipate disruptions and build more resilient, efficient supply chains," said Paula Natoli, Global Director, Head of Supply Chain & Logistics, Google Cloud. "We see AI as the central nervous system of the modern supply chain, transforming it from a linear sequence of operations into an intelligent, interconnected ecosystem. GXO IQ is a powerful example of this transformation in action."
“Next generation operations need technology that doesn’t just prioritize efficiency but that anticipates, manages, and orchestrates operations intelligently. The evolution from automation to orchestration is the next leap. And we’ve made it,” added Trigui.
GXO IQ, which is powering GXO Direct for customers in the U.S., will be widely commercially available to customers in the second half of 2025. To see GXO IQ in action, click here.
About GXO Logistics
GXO Logistics, Inc. (NYSE: GXO) is the world’s largest pure-play contract logistics provider and is positioned to capitalize on the rapid growth of ecommerce, automation and outsourcing. GXO has more than 150,000 team members across more than 1,000 facilities totaling more than 200 million square feet. The company serves the world’s leading blue-chip companies to solve complex logistics challenges with technologically advanced supply chain and ecommerce solutions, at scale and with speed. GXO corporate headquarters is in Greenwich, Connecticut. Visit GXO.com for more information and connect with GXO on LinkedIn, X, Facebook, Instagram and YouTube.
Media contacts
Matthew Schmidt
+1 203-307-2809
matt.schmidt@gxo.com
Kathleen Juviler
+1 203-921-9121
kathleen.juviler@gxo.com
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